Incredibly nice owner in business for many years. I would gladly use this business location again.Glen K.
Customer Reviews for Classic Tire & Automotive
(Distribuidor de U-Haul del vecindario)
Newbury Park, CA 91320
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 6 p. m.
- Sáb.: 8 a. m. - 3 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The gentleman at classic tire & automotive was very informative and helpful.Ofelia F.
El cliente no dejó un comentario.RICHARD F.
Fast and easy, Moses is super friendly and very attentive I really appreciate the service and cleanliness of the auto transport trailersâ€¦ 5 âï¸ sricky G.
I have rented several trailers from different locations recently this was the best experience by far.David L.
Great customer service. would recommend to anyone.Eric D.
El cliente no dejó un comentario.Ralph H.
El cliente no dejó un comentario.Alfred H.
El cliente no dejó un comentario.Ali M.
Three hour delay in my return due to equipment failure ( running lights not working)John H.
This location was a little difficult to find, but return was quick and easy.JOHN O.
Pre check-in made this quick and easyBill J.
El cliente no dejó un comentario.Richard F.
El cliente no dejó un comentario.Robert F.
El cliente no dejó un comentario.TONI A.
The only problem is whenever I call, I am put on hold. This location 15 min.Stephen L.
The facility provided excellent service and was very helpful.Helmut S.
El cliente no dejó un comentario.Kathy P.
El cliente no dejó un comentario.Licinio V.
Weekend ruined. Initally reserved box trailer to be dropped off at destination and went to pick up in thousand oaks. Upon arrival we were told they had none. Went to oxnard location to try and get an open trailer but there were none on site. Eventually had to drive all the way back up to Newbury park to get a trailer that I had to haul around the entire time. The weekend plans had to be cancelled and parking anywhere became a huge problem. Uhaul needs to update its equipment database to avoid problems like this.martin N.
hard to findfrank C.
Moses is great to work with! He really came through for me during and after the rental. Still working with customer service at U-Haul to correct a credit.Boyd D.
El cliente no dejó un comentario.Jerry S.
El cliente no dejó un comentario.Alex G.
Not much. Everything ran very smoothly.Gary M.
The system was messed up and the person trying to help could only do so much. The online uhaul system was just entirely inefficient and I got moved around several times without noticeSarah A.
Moses is a great easy to work with guy!!Wyatt C.
nothing .can't recomend because i'm from another state. uhaul could'nt provide trailer size ordered so up graded to next size up at no extra charge. even lowered price.everthing mechaniclly sound. no light problems tires looked almost new pulled down road straightdave L.
El cliente no dejó un comentario.Robert M.
My pick up location was changed at the very hour of my reserved pick up time. I was diverted to Newbury park. This threw my schedule off by one hour due to me having to lose one hour to pick up in Newbury park. 15 miles one way. Total of 30 miles to pick up and drive back home to load. The change was not expected and was not given notice before hand. It was surely an inconvenience.Ramiro B.
El cliente no dejó un comentario.Michael O.
Great rental experience!Donald M.
Customer service was great and staff was friendly and knowledgeable.Steven P.
El cliente no dejó un comentario.JACOB F.
Excellent customer service Quick and easy! ¡Gracias!Kara D.
El cliente no dejó un comentario.Greg L.
Excellent service from this locationLouis R.
El cliente no dejó un comentario.Shellee W.
El cliente no dejó un comentario.Kevin M.
El cliente no dejó un comentario.David E.
Friendly and helpful serviceReuben R.
great transactionsteve H.
El cliente no dejó un comentario.Jodi S.
Excellent customer service and very peasant.Ali G.
El cliente no dejó un comentario.Fabrice T.
El cliente no dejó un comentario.Karen C.
Moses is amazing!Sasha M.
The gentleman at the shop was excellent. U-Haul on the other hand completely screwed up. I reserved a trailer online. It said it was available at that date and time and guaranteed so I put in my credit card and reserved the trailer. When I arrived to pick up the trailer the very nice gentleman told me they didn't have the trailer. So what was the point of entering my card and reserve a trailer if it wasn't available? The gentleman was nice enough to set me up with a trailer that he did have available. Ultimately it didn't end up working out for me but the shop owner did do his best to help me out. Don't trust U-haul website!Aaron K.
El cliente no dejó un comentario.ROBERT K.
El cliente no dejó un comentario.Charles Z.
The guy in charge is very cool!!ðŸ˜‡ðŸ˜‡ðŸ˜‡ðŸ˜‡Rabindranath P.
El cliente no dejó un comentario.Mark K.
El cliente no dejó un comentario.Bruce Z.
El cliente no dejó un comentario.Michael T.
I reserved the truck in advance. Truck was ready on the date reserved. Drove the truck over 300 miles, no problems.linda L.
El cliente no dejó un comentario.B Clark H.
Terrible - he put me down for wrong amount of days on rental. It was all down hill and I'm getting overcharged . You guys are brutal! Sent to wrong pick up location and the list goes on and onjeff J.
El cliente no dejó un comentario.Jan C.
El cliente no dejó un comentario.Tina S.
Just drive up and park. I was in and out fast. No headache!Carly M.
Moses was great!Rita A.
It could not have been better!!! Excellent service!!!Suzanne L.
Perfect transaction!Richard B.
The man I dealt with, two time now, is very helpful; on time and made the experience seamless. I would highly recommend my family and friends use this location in Newbury Park Ca. And deal directly with the owner.James L.
extremely helpful, worth the extra drive!john W.
Very helpful gentleman at this location.matt C.
Gentleman that helped me was very polite and helpful. Don't live near this location but I will use their services next time over ones closer to my home. ¡Gracias!matt C.
El cliente no dejó un comentario.Delaney R.
El cliente no dejó un comentario.Kelvin A.
El cliente no dejó un comentario.FRANK D.
Moses was a pleasureTIMOTHY C.
El cliente no dejó un comentario.Nolan B.
There was too much lube on the door tracks. Grease ran along the bottom of the door edges . Wipe down the door edges.Raymond B.
This location was TERRIBLE. I arrived at 5:30 at my scheduled pickup time after Uhaul already changed my time and location of pick up 3 other times that day. Finally, I got there (it is 45 mins from my house) and got to the truck, and started the online check-in. Then it said I needed to go inside to pick up the key. All the lights were out and doors locked. after an 8 hr ordeal trying to get a truck and complete my move, this was just completely unacceptable. even then the next day when we showed up at 8 am, no one was there for another 20 minutes. then he tried not to give us all of the moving blankets that we paid for because he "might need them". after this experience I never want to use Uhaul again, and will never recommend it.Stephen K.
Dog hair on seat. Windows dirty. Had trouble with the website both reserving and checking in. Set up account then didn't recognize me. Changed password twice. Should be explained at rental time to go online before locking up the vehicle.Roger D.
El cliente no dejó un comentario.dana G.
Classic Tire is the best U-Haul location I've visited, and consistently goes above and beyond to help with whatever I need when I'm renting equipment from them. It's light years ahead of nearly every other location I've ever done business with.Nolan B.
El cliente no dejó un comentario.Martin K.
Costmer service was great!Billy M.
They forgot the equipment that was rented. Dolly ad blankets then blamed us for not asking for them. We had to make a desperate trip back to get them.Cheryl R.
El cliente no dejó un comentario.Christopher S.
They open business late and both of the employees or owners whatever they are, where not wearing a mask, they expect customer to wear a mask (because I saw few signs around requesting that) but they DON'T wear a mask.JESUS S.
El cliente no dejó un comentario.Corbett R.
El cliente no dejó un comentario.Roy C.
El cliente no dejó un comentario.roger G.
El cliente no dejó un comentario.Danny V.
El cliente no dejó un comentario.jim Y.
El cliente no dejó un comentario.Andrew P.
Newbury was the best yet! Thanks.Richard M.
El cliente no dejó un comentario.KAREN S.
The tall gentlemen who assisted me was very kind. I recommend him as an agent for Uhaul.JEFFREY H.
I always get Great service at this location ðŸ‘Craig C.
I didn't get his name but the guy that helped me was very pleasant and helpfulMICHAEL H.
Great job! Able to complete everything online showed up hooked up and good to go. Return was simple as well. The staff at the tire store were great friendly and attentive! Great job!Erik J.
Moses was great. I accidentally left my wallet in the truck and he called me to come get it the next day.Aaron A.
Moses was EXTREMELY helpful. Every thing was right on!!Suann S.
I was treated great both picking up and returning of my truck. Thanks, Melynda ArataMELINDA A.
The location closed before our pickup time, so we had to go early. The guy at this location was not clean or wearing a mask, and got way too close to my 7 months pregnant girlfriend. The truck was filthy and smelled bad. The tires were low and set off the console light.... which I'm sure hurt the gas mileage. The tire service maintenance light was also on and apparently the guy set our mileage too low for the dropoff location, and set the dropoff wrong as well.ESMDERALDA V.
El cliente no dejó un comentario.ARMEN M.
Customer service was great, very fast in & out !!JODI V.