Customer Reviews for Clark Transportation SVCS
(U-Haul Neighborhood Dealer)

5 reviews

141 Outerbelt St   Columbus, OH 43213

(614) 367-1852

Office Hours

  • Mon-Sun: Closed

Services at this Location:

Contact Us

(614) 367-1852

141 Outerbelt St
Columbus, OH 43213

Services at this Location:

Office Hours

  • Mon-Sun: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

App is poor at best. Location never answers their phones. Returned the truck on time but took days to return.

Moncia Barr 
Rating:
2.0

This was my first time leasing from this location. Was unaware that there was not a attending clerk at this location. Did all the administrative work of a clerk. It took me about 20 minutes to check out and check in the truck. Feel that there should be compensation for this type of location. Was still charge the full rates. My recommendation would be to somehow better disclose this type of location so that the buyer is aware of what they are getting into. Thank you.

Lester SCarf 
Rating:
1.0

45 min wait for phone assistance while having trouble at the kiosk. Kiosk could not provide necessary lock code to access truck. Company that runs facility which rents the u-hauls had no idea how to help their own customers with their own product. After 5 calls to various facilities & 1-800-go-u-haul, we were able to finally correct the issues ourselves. Wasted nearly 3 hours of “moving day”. Frustrated to say the least. Much of this could have been avoided had any of the original 1-800-go-u-haul reps relayed instructions properly. “Text updates “ from U-haul were incomplete, which we did not know until after the fact. We have no idea if that would have been due to a cellular issue or their texting software. Received two email confirmations for our single one day rental, both incorrect. Truck ran fine.

Larry Tolliver 
Rating:
5.0

Customer did not leave a comment.

Miguel Mostacero Herrera 
Rating:
3.0

Get an app that works, I had to access the website to return the rental because the app wouldn't allow you to progress beyond the photo part.

Scott Cote 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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