Comentarios de los clientes para Clara's Store

Good service! Truck ran great!

The check in process is unnecessarily long. I checked in using mobile and they still need to do a bunch of manual stuff on their computer in the store. It's not fast.

Super friendly went above and beyond to allow for quick pickup

excelente experiencia

When we went to pick up the trailer, Alisha was our customer service lady. She is absolutely awesome. She made it so easy to get all the paperwork done and get on the road. When we returned the trailer, the two ladies were very helpful and nice (I am sorry I did not get names). This was one of the most professional And pleasant u haul experiences I have ever had

friendly service. Showed everything before driving off.Very professional

This location has been very good to me. Very friendly, helpful and courteous.

Great people, great service

Amazing customer service by some amazing women and will be using them for any upcoming rentals !

staff was very helpful and truck was exactly what we needed for the move Thanks!

Excellent customer service and trailer in perfect condition

The owner and workers at this location are amazing! They are the nicest and most helpful individuals we encountered on our move.

All good, may suggest to clean inside of windshield because when you are driving in sun it was very hard to see thru dirty glass. I mentioned to return attendant and she said they would address this. Other than that the location was great. Thank You Gina

Way too expensive the rate $140 for 6hrs!!!!!

The ladies were extremely helpful quick and polite on helping me get a U-Haul truck very quickly.

Los seguire usando cuando los nesesite

it was a gas station. At least they were more friendly and even they were mad about what the jerk in Phoenix charged me. Still, I will never recommend uhaul to anyone ever after this crap.

Not much

The staff was super. They went out of their way to make my experience great!

Some bullshit y'all people screwed me out my money!

The only problem that I had was the contract said that it would have a hold for 89 dollars and it put a hold for a 103

This 26ft uhaul was FILTHY! Full of dog hair! And Red Dirt inside and out! Mostly inside the cab! The truck definitely needed attention! If I would have know this truck drove so bad before I got out on the hwy, I WOULD have NEVER taken it! It definitely beds a front alignment! When I got ready to turn left it pulled right to the right before it goes left! NOT a good thing in traffic! Drove very rough! I was afraid to put my breakables in the trailer very bumpy ride! Couldn't eat inside or drink due to all the DOG HAIR! I love dogs! I have one that is my child! But doesn't mean I want his loose shading hair in my mouth or food!!!

Excellent location and people.

computer takes to long and ask to many questions.

I was told it was $55 dollars for everything. Even gave the mileage before hand, and was told I got it for $55.00... I receive my statement by email, and it's $63.23 higher... totaling $118.23. I'm very upset. This was an emergency situation and to be told one price ave then charged another and sent through email... really upsets me. I will be contacting the store and can only hope they fix it and honor our word. Again... this was an emergency situation and we do not have the funds for that high of a price. Please help us.

Ended up with multiple tire issues had to have 3 tires replaced due to damage and blowout

On line reservation was HORRIBLE! Rented trailer for 8 days and it directed pickup in another town, instead of above location, close to home. U-Haul called 2 days later, wanting to know why trailer had not been returned!

Maybe not lie about someone's money. I rented a car dolly for a one day use, the employee told me I would get my money back for the 2 days after I turned the dolly in. She lied, or is ignorant.

Rented wrong unit gas level was off did not check it or do a walk around with me charged more miles than I drove. I'm done with u haul.

Very convenient and friendly.

The man that was there was doing what he could do to help with the confusion and was nice and respectful throughout the process.

Very Friendly Service

Over the past 13 years I have use U-Hall to move at least 9 times. I have always had a great experience using their service. The location I used in Smithville was by far a great experience!! The Staff was friendly, courteous, well traine at there job and a pleasure to do business with. I would definitely recommend using them!!!

Friendly

We tried to contact this location for 2 days and we could not get anyone to answer the phone.

Everything worked smoothly even though internet was not functional when I arrived. The Clara Store team worked around the problem and I was on my way without delay. The return was seamless and computer internet was working.

Change the windshield wipers. Otherwise, all was great.

Great rental experience!! Will go back there for any moving needs.

Friendly

Nice freindly staff, who was willing to help at all steps of the process!

the location you guys told us to pick it up at the place was closed so we had to go to a different location to pick up a different truck but other than that the experience was great

Oil light was popping on. And off. Pulling and jerking alot. Was told if we bring uhaul in we would have a adjustments. That did not happen

In all fairness Claras Store has only been open for a week and is still learning the system.

The employees were Super friendly and helpful.