Customer Reviews for Clara's Store
(Distribuidor de U-Haul del vecindario)

97 comentarios

709-A Hwy 71 W   Smithville, TX 78957

(512) 237-2164

Location Hours

  • Lun. - dom.: 9 a. m. - 6 p. m.

Services at this Location:

Contáctanos

(512) 237-2164

709-A Hwy 71 W
Smithville, TX 78957

Services at this Location:

Location Hours

  • Lun. - dom.: 9 a. m. - 6 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

TAD F. 
Clasificación:
5.0

Staff were helpful and professional. U haul made my move a positive experience. I will use U haul for any future moves

ANGELA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

lois K. 
Clasificación:
3.0

I was charged a cleaning fee but don't understand why if I left the unit in the same condition I picked it up in.

Kathy R. 
Clasificación:
5.0

Very good

SERGIO R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Javier V. 
Clasificación:
5.0

Good service! Truck ran great!

Michael A. 
Clasificación:
5.0

The check in process is unnecessarily long. I checked in using mobile and they still need to do a bunch of manual stuff on their computer in the store. It's not fast.

Matthew H. 
Clasificación:
5.0

Super friendly went above and beyond to allow for quick pickup

ADAM LEE W. 
Clasificación:
5.0

excelente experiencia

JORGE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY KEITH N. 
Clasificación:
5.0

When we went to pick up the trailer, Alisha was our customer service lady. She is absolutely awesome. She made it so easy to get all the paperwork done and get on the road. When we returned the trailer, the two ladies were very helpful and nice (I am sorry I did not get names). This was one of the most professional And pleasant u haul experiences I have ever had

Susan D. 
Clasificación:
5.0

friendly service. Showed everything before driving off.Very professional

Gerard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

AARON F. 
Clasificación:
5.0

This location has been very good to me. Very friendly, helpful and courteous.

Dale H. 
Clasificación:
5.0

Great people, great service

Phil S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dale H. 
Clasificación:
5.0

El cliente no dejó un comentario.

james B. 
Clasificación:
5.0

Amazing customer service by some amazing women and will be using them for any upcoming rentals !

Chasity R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy C. 
Clasificación:
5.0

staff was very helpful and truck was exactly what we needed for the move Thanks!

RANDY D. 
Clasificación:
3.0

El cliente no dejó un comentario.

JUAN CARLOS D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank B. 
Clasificación:
5.0

Excellent customer service and trailer in perfect condition

k-Lee S. 
Clasificación:
5.0

The owner and workers at this location are amazing! They are the nicest and most helpful individuals we encountered on our move.

Kylie C. 
Clasificación:
5.0

All good, may suggest to clean inside of windshield because when you are driving in sun it was very hard to see thru dirty glass. I mentioned to return attendant and she said they would address this. Other than that the location was great. Thank You Gina

robert O. 
Clasificación:
3.0

Way too expensive the rate $140 for 6hrs!!!!!

Shayla B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Owen R. 
Clasificación:
5.0

The ladies were extremely helpful quick and polite on helping me get a U-Haul truck very quickly.

Craig S. 
Clasificación:
5.0

Los seguire usando cuando los nesesite

Eliseo F. 
Clasificación:
5.0

it was a gas station. At least they were more friendly and even they were mad about what the jerk in Phoenix charged me. Still, I will never recommend uhaul to anyone ever after this crap.

donald T. 
Clasificación:
5.0

El cliente no dejó un comentario.

james B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan B. 
Clasificación:
5.0

Not much

Arnold M. 
Clasificación:
5.0

The staff was super. They went out of their way to make my experience great!

Patricia M. 
Clasificación:
1.0

Some bullshit y'all people screwed me out my money!

KEVIN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

roy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin K. 
Clasificación:
3.0

The only problem that I had was the contract said that it would have a hold for 89 dollars and it put a hold for a 103

Patrick H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary C. 
Clasificación:
5.0

El cliente no dejó un comentario.

marganna M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leo B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynn R. 
Clasificación:
3.0

This 26ft uhaul was FILTHY! Full of dog hair! And Red Dirt inside and out! Mostly inside the cab! The truck definitely needed attention! If I would have know this truck drove so bad before I got out on the hwy, I WOULD have NEVER taken it! It definitely beds a front alignment! When I got ready to turn left it pulled right to the right before it goes left! NOT a good thing in traffic! Drove very rough! I was afraid to put my breakables in the trailer very bumpy ride! Couldn't eat inside or drink due to all the DOG HAIR! I love dogs! I have one that is my child! But doesn't mean I want his loose shading hair in my mouth or food!!!

Chanda W. 
Clasificación:
5.0

Excellent location and people.

Frederick C. 
Clasificación:
2.0

computer takes to long and ask to many questions.

shelton S. 
Clasificación:
2.0

I was told it was $55 dollars for everything. Even gave the mileage before hand, and was told I got it for $55.00... I receive my statement by email, and it's $63.23 higher... totaling $118.23. I'm very upset. This was an emergency situation and to be told one price ave then charged another and sent through email... really upsets me. I will be contacting the store and can only hope they fix it and honor our word. Again... this was an emergency situation and we do not have the funds for that high of a price. Please help us.

Amber N. 
Clasificación:
5.0

Ended up with multiple tire issues had to have 3 tires replaced due to damage and blowout

Corey M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie M. 
Clasificación:
3.0

On line reservation was HORRIBLE! Rented trailer for 8 days and it directed pickup in another town, instead of above location, close to home. U-Haul called 2 days later, wanting to know why trailer had not been returned!

Pat N. 
Clasificación:
1.0

Maybe not lie about someone's money. I rented a car dolly for a one day use, the employee told me I would get my money back for the 2 days after I turned the dolly in. She lied, or is ignorant.

Bailey D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alfredo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marinela L. 
Clasificación:
1.0

Rented wrong unit gas level was off did not check it or do a walk around with me charged more miles than I drove. I'm done with u haul.

charles A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darshan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene J. 
Clasificación:
5.0

Very convenient and friendly.

Rocky H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen B. 
Clasificación:
3.0

The man that was there was doing what he could do to help with the confusion and was nice and respectful throughout the process.

London D. 
Clasificación:
4.0

El cliente no dejó un comentario.

John L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Johnny E. 
Clasificación:
4.0

El cliente no dejó un comentario.

richard A. 
Clasificación:
5.0

Very Friendly Service

Scott S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rocky H. 
Clasificación:
5.0

Over the past 13 years I have use U-Hall to move at least 9 times. I have always had a great experience using their service. The location I used in Smithville was by far a great experience!! The Staff was friendly, courteous, well traine at there job and a pleasure to do business with. I would definitely recommend using them!!!

Jason H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaitlyn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BILLY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christy or Willi M. 
Clasificación:
5.0

Friendly

Juana S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bonnie F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert E. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLEN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam G. 
Clasificación:
1.0

We tried to contact this location for 2 days and we could not get anyone to answer the phone.

Chris M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mitchell D. 
Clasificación:
4.0

Everything worked smoothly even though internet was not functional when I arrived. The Clara Store team worked around the problem and I was on my way without delay. The return was seamless and computer internet was working.

Thomas M. 
Clasificación:
5.0

Change the windshield wipers. Otherwise, all was great.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth N. 
Clasificación:
5.0

Great rental experience!! Will go back there for any moving needs.

Andrew D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Donald E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ben H. 
Clasificación:
5.0

Friendly

Scott S. 
Clasificación:
3.0

El cliente no dejó un comentario.

russ F. 
Clasificación:
4.0

Nice freindly staff, who was willing to help at all steps of the process!

martin B. 
Clasificación:
5.0

the location you guys told us to pick it up at the place was closed so we had to go to a different location to pick up a different truck but other than that the experience was great

Jacob L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Georgina B. 
Clasificación:
5.0

El cliente no dejó un comentario.

jason M. 
Clasificación:
4.0

Oil light was popping on. And off. Pulling and jerking alot. Was told if we bring uhaul in we would have a adjustments. That did not happen

Tocquen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BETH K. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN P. 
Clasificación:
2.0

In all fairness Claras Store has only been open for a week and is still learning the system.

Mark C. 
Clasificación:
5.0

The employees were Super friendly and helpful.

Ronnie L. 
No se han enviado comentarios para esta ubicación.

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