Customer Reviews for Citywide Self Storage
(U-Haul Neighborhood Dealer)

2,387 reviews

440 N Ohio St   Salina, KS 67401
(N Street)

(785) 452-9006

Office Hours

  • Mon-Fri: 7:30 am–5:30 pm
  • Sat: 7:30 am–5 pm
  • Sun: 10 am–3 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(785) 452-9006

440 N Ohio St
Salina, KS 67401
(N Street)

Services at this Location:

Office Hours

  • Mon-Fri: 7:30 am–5:30 pm
  • Sat: 7:30 am–5 pm
  • Sun: 10 am–3 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The lady on duty at the time we rented the storage unit was very helpful, knowledgeable and proactive. Eventhough it was closing time for her, she attended ti us quite enthusiastically. I will definitely come back and also recommend you guys anyone looking for storage.

Andrew De Mel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Henderson 
Rating:
5.0

Customer did not leave a comment.

Dwight Tarn 
Rating:
5.0

Always a pleasure doing business with everyone there!!

LARRY PETERSON 
Rating:
5.0

They have always been very nice and very helpful.

Rudy Anderson 
Rating:
3.0

Some guy who didn't work there pulled up bothering me saying he worked next door. I was on the phone with a representative and he was pulling up my account on his phone. Your system is not secure if a random person can pull up my truck rental on his phone.

Chad Skurkis 
Rating:
5.0

Customer did not leave a comment.

Todd Turner 
Rating:
5.0

Customer did not leave a comment.

Steve Woolf 
Rating:
5.0

N/a

DIEDRA WILSON 
Rating:
5.0

Customer did not leave a comment.

Cassey Weinhold 
Rating:
5.0

I have used this location for years so much so that one rep there recognizes my voice and calls me by name. I've always been well accommodated even on short notice. Staff is always friendly and personable.

CONNIE JOHNSON 
Rating:
4.0

Customer did not leave a comment.

Kristen McCormick 
Rating:
5.0

The staff was always very helpful and friendly. Thank you for your services the last 5 years.

Rudy Anderson  |  Overall Experience 
Rating:
5.0

Always a pleasure doing business with these folks!

SALINA PAINT PROS 
Rating:
5.0

Customer did not leave a comment.

Lindsey White 
Rating:
4.0

Customer did not leave a comment.

Andrew De Mel 
Rating:
5.0

N/A

Michael Stanley 
Rating:
5.0

Great customer service! Very helpful.

Brandon Mai 
Rating:
5.0

Very helpful

Mary Kietzman 
Rating:
5.0

Wonderful experience from start to finish, I am beyond impressed with your company and the staff.

Karie Griffith   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GREG WASSENBERG  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Eric Wood 
Rating:
5.0

Customer did not leave a comment.

ron Schaffer 
Rating:
5.0

Customer did not leave a comment.

Andrea Barker 
Rating:
5.0

Maybe chock blocks availability for secondary safety measures. When hauling vehicle on trailer.

Robert hamilton 
Rating:
5.0

Customer did not leave a comment.

Nicholas Berezovsky 
Rating:
5.0

Customer did not leave a comment.

Shelley Keeling 
Rating:
5.0

Customer did not leave a comment.

JUSTIN TAYLOR 
Rating:
4.0

See comments above. Employees did their jobs fine just didn't have a well maintained truck and ran into an unforseen mechanical failure.

Steve Jared 
Rating:
5.0

Customer did not leave a comment.

ALEJANDRO MENDIOLA 
Rating:
5.0

Customer did not leave a comment.

richard young 
Rating:
5.0

Customer did not leave a comment.

Mykkala Randall 
Rating:
1.0

Customer did not leave a comment.

Joshua Hudson 
Rating:
3.0

Snow was not removed to facilitate the sliding gate enclosure to open and close. It was impossible to move. I did cancel out the rest of the month (January 20) but was told I would not get a refund of the rest of the days; I was paid until Feb. I will get a refund of my $15 deposit by check in the mail. My son took over the storage rental and was charged for the partial month. It was $54 month with a $20 handling fee and a discount for paying for a year in full, so $680+ total. My question is how can you not refund the remainder of a month, but then turn around and charge out a partial month. That does not make sense to me at all. It seems like a double dipping situation as long as it favors the business. I have been a customer for MANY years, but this whole situation left a bad taste in my mouth so to speak. Also, my son's driver's license was at the office for almost 2 hours (was not handed back to my son after the man asked for it) but I was told they called because it had been on the counter the whole time. Given my son should have been cognizant that he did not have his license, it is appalling to me that the license supposedly sat there for 2 hours, and he had driven from out of town to do this transaction in the first place. having 2 staff there, a woman and a man I would expect a call sooner than 2 hours later stating "hopefully he's not out of town by now" which he was. For these reasons, I give the generous average rating.

BRITT KELLER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ron Schaffer 
Rating:
5.0

The staff were friendly and helpful with eagerness and proper business sense! Returning the trailer was simple quick and easy.

Matt Medley 
Rating:
5.0

Was told went over alot of miles when didn't

Jermaine Polk 
Rating:
1.0

I was told that if I vacated the unit quickly they would work with me on the 200 ridiculous fee for one month rent. So we busted butt and got it cleaned out and now they said no they have a one month minimum. So I am not allowing that unit to be rerented until the 22nd of January unless you are going to refund part of my money back. I WILL NOT allow you to double dip!

Amy Straily  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary Stansberry 
Rating:
5.0

Customer did not leave a comment.

Gaylon Walter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Cobb 
Rating:
5.0

Customer did not leave a comment.

Scott Nutz 
Rating:
5.0

Great place to get a Uhaul. Friendly and professional!

Steve Cundy 
Rating:
5.0

Customer did not leave a comment.

Brad Jeffers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacy Waters 
Rating:
5.0

Nothing, Cindy is awesome customer service representative! She deserves a raise! Is is always right on top of everything!

JENNIFER MURPHY 
Rating:
5.0

Customer did not leave a comment.

Roger Pippins 
Rating:
5.0

Customer did not leave a comment.

Sommer Schmidt 
Rating:
3.0

Customer did not leave a comment.

Jason Bell 
Rating:
5.0

Nothing, everything went flawlessly! Due to checking in online, I was in and out probably within 10 minutes, with hooking up the trailer, which he did without me ever leaving my vehicle! That's the fastest I've ever picked up a trailer! Lol

HOWARD DRAKEFORD 
Rating:
5.0

Customer did not leave a comment.

Doug Gormley 
Rating:
4.0

Customer did not leave a comment.

Doug Gormley 
Rating:
2.0

Customer service without attitude. Upfront pricing quotes. Uhaul as a whole should only do day to day or hour by hour rentals because stuff comes up and people can't always bring it back at the designated time like myself and whomever I got the truck from. Also it should not matter where you drop off as long as it's a uhaul dealer.

Rachelle Houck 
Rating:
5.0

Customer did not leave a comment.

Sergei Dolganev 
Rating:
2.0

There was a weld broken on the finder and it almost came off going down the highway. I was able to secure it enough to make it to a uhaul server center that was open. I am out one of my Wretched strips since one broke in the process.

Daniel Proctor 
Rating:
5.0

Customer did not leave a comment.

Brett Butler 
Rating:
5.0

Customer did not leave a comment.

Brett Butler 
Rating:
5.0

Customer did not leave a comment.

Bridget Long 
Rating:
5.0

Cindy has always been amazing. Thank you!!

JASON HUSCHER 
Rating:
5.0

Customer did not leave a comment.

Tracey Carey 
Rating:
5.0

Customer did not leave a comment.

Brad Jeffers 
Rating:
5.0

Great customer service! I highly recommend the City Wide location.

MARCO MERELES-RUELAS 
Rating:
5.0

The trailer breke needs adjusting, a couple of times I had to brake very strongly and the trailer brakes slammed on and off, jerking my SUV around pretty wildly

Steve KOETTING 
Rating:
5.0

Great team!

Chick-Fil-A Salina 
Rating:
4.0

Smoothe, well-run experience

Lisa Meyer 
Rating:
5.0

Experience was top-notch - they provided friendly helpful assistance to make sure everything went smooth.

John Cobb 
Rating:
5.0

What a great experience. Cindy (I think that was the name on her tag.) was courteous and efficient and deftly rolled a 5 x 8 trailer onto the ball on my truck. Ryan was equally courteous and able when I returned the trailer. Maybe the best thing was that I was assigned a trailer with a pull-down ramp, making moving our furniture much easier than it would have been with the originally assigned trailer. And the price was right too. Can't beat all that.

Gary McClure 
Rating:
5.0

Customer did not leave a comment.

ADRIANNE KARCHER 
Rating:
5.0

Customer did not leave a comment.

Benjamin Hobson 
Rating:
4.0

Customer did not leave a comment.

Randall Galle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julie Truhlar 
Rating:
5.0

Customer did not leave a comment.

Richard Buck 
Rating:
5.0

The uhall in Salina Ks on Ohio Street is probably the best uhall I have ever worked it.

JASON CALGREN 
Rating:
5.0

Customer did not leave a comment.

Danna Kreckler 
Rating:
5.0

Highly recommend Uhaul!

MARCO MERELES-RUELAS 
Rating:
5.0

Customer did not leave a comment.

KATHY WING  |  Overall Experience 
Rating:
3.0

Was satisfied.....

Steve Crawford 
Rating:
5.0

Absolutely perfect

LARRY PETERSON 
Rating:
5.0

Was very pleased with the staff. Thanks to Cindy, Brian and all of their staff. I will remember you all when I need your services again. Yours will be the first place I come to in the future. Thanks again.

Ray Hoffman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEMETRIUS LINZY 
Rating:
5.0

Customer did not leave a comment.

Kevin O'Brien  |  Overall Experience 
Rating:
5.0

Best customer service around. Thanks to all.

Kelli McMiller  |  Overall Experience 
Rating:
5.0

I got nothing Very excellent staff and service easy as well.

Christian Overturf 
Rating:
5.0

We had a great experience here and would highly recommend it for anyone looking for a storage facility in the area.

TERRY VANOVER  |  Overall Experience 
Rating:
5.0

Very clean nice Truck went beyond my expectations

mike gawith 
Rating:
5.0

Customer did not leave a comment.

Thomas Seberger 
Rating:
5.0

Customer did not leave a comment.

Mark Wentzel 
Rating:
1.0

Customer service sucked this time. The woman who helped from the start had a attitude due to license not being able to be scanned. So she had to enter the information manually. From there her attitude was even worse. Asking if I had time constraints. I indicated after she told that she wasn't in the mood to be rushed. That I was not in a big hurry. Her attitude when we got out to the transport to hook up was way shittier. I offered to help with chains to be nice and she was flat out rude. I then told her in no way was I trying to rush her but be nice to help. She informed that she knew her job and didn't need any help in a very rude manner. As far as customer service checkout of the transport it was terrible. Equipment was adequate. Check in was adequate.

Bill Carr 
Rating:
5.0

Customer did not leave a comment.

John Berghuis 
Rating:
5.0

Very curious staff that looked to solve my issues

Jonathan Lorentz 
Rating:
2.0

Customer did not leave a comment.

Nikki Carr   |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kristin Meyer 
Rating:
5.0

Customer did not leave a comment.

Linda Middleton 
Rating:
5.0

Customer did not leave a comment.

javiar pavon 
Rating:
5.0

The front desk woman was very nice and knowledgeable. She allowed me to feel comfortable and did a wonderful job. Chey I believe her name is.

Akil Smith 
Rating:
5.0

Customer did not leave a comment.

Christina Rupert  |  Overall Experience 
Rating:
5.0

They were very friendly and helpful. If I had a question they answered it promptly. I have used u haul several times, never had a problem.

ANITA SCOTT 
Rating:
4.0

Customer did not leave a comment.

JOHN SOMERS 
Rating:
5.0

Better than expected. Plan on using this location again.

Sharon Rathbun 
Rating:
5.0

We rented a 6 x 12' trailer and the Customer Service from everyone at CityWide Storage was FANTASTIC as usual. My only comment that would be helpful is that U-Haul place tie down clips on the bottom and top of the trailer. We use ratchet straps to hold equipment from rolling while transporting to customer site. When all tie-down circles are all at bottom it leaves possibility for equipment to be top heavy and tip. If we could go top to bottom with our straps, it would keep all in place. Thanks and again, we enjoy our business relationship with CityWide ... Great Group. Gary Stansberry, V.P. Salina Blue

Gary Stansberry 
Rating:
5.0

I was always treated very well by everyone. Thank you

Kala Tague   |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Timothy Power 
Rating:
5.0

Customer did not leave a comment.

Charles Wesley 
Rating:
5.0

Customer did not leave a comment.

Chelsea Weir 
Rating:
5.0

We've rented from several different U-Haul dealers and this is by far the best for service, friendly and helpful employees. They offer a variety of products and have the cleanest equipment we've ever gotten with U-Haul.

Glenice Cox 
Rating:
5.0

Excellent

Steven Doletzky 
Rating:
5.0

Customer did not leave a comment.

kathy wentz 
Rating:
5.0

Customer did not leave a comment.

GLENN OLSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rachelle White 
Rating:
4.0

Customer did not leave a comment.

GINGER DARBY 
Rating:
4.0

Customer did not leave a comment.

Wayne Porter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry Lindgren 
Rating:
4.0

Possibly have more area to park trailers or reduce the amount in one location.

Cory Naab 
Rating:
5.0

Overall I am pleased with the trailer and the experience. I am however not as thrilled with the way the rental was charged. My assumption is that a one day rental meant 24 hours. We were charged for 2 days and not 24 hours. Again overall we were pleased just a little bewildered by the way we were charged.

Jody Ruckman 
Rating:
1.0

Listen to the customer when I said to the customer service tech the tires were not road worthy he insisted they were fine and pointed @ the road side service scan tag and said we have great roadside service which I found out was not the case 1st of app based service is slow and not usable in poor coverage areas the over 2 hrs to get service not great and it could have been a lot worse ? Call me Carlos 281-728-5804

Carlos Legunia 
Rating:
5.0

I commented that though I was driving a loaded truck, and the road conditions were not always smooth, that the truck still seemed to have troubles with the engine surging and running a bit rough. It was then that I was told that they save the old "junky" (my words, not theirs) trucks for their in town rentals. I said, "but you knew I was going out of town approximately 100 miles and back!" They said they had to save their newer (nicer) trucks for one-way rentals. This did not make me feel like a valued customer, more like a second-class customer. I know that they can't have all new trucks in the fleet, but I would like to feel as if my cargo was as important as someone else's, or that U-Haul took great efforts to keep their equipment in good condition. Aside from this, the rental process went smoothly, and the rental location was well maintained.

David Cooper 
Rating:
5.0

It was simple and smooth, very friendly.

Blaine McAfee 
Rating:
5.0

Customer did not leave a comment.

Glenn Olson 
Rating:
5.0

Customer did not leave a comment.

Kathy Younger 
Rating:
5.0

Customer did not leave a comment.

CORY METTLEN  |  Overall Experience 
Rating:
5.0

I truly appreciated the amazing customer service from Cindy. She made my rental and move out convenient and pleasant. Thank you, Lady!

Tamikah Gibson  |  Overall Experience 
Rating:
5.0

The staff was always friendly and helpful.

TIMMY MORRIS  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Bill Stout   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry Cornwell   |  Overall Experience 
Rating:
5.0

I sold my trailer so I no longer need the rental space.

Curtis Stevens  |  Overall Experience 
Rating:
5.0

I was moving from another state the staff was great! Always returned my calls and were easy to work with. I would not hesitate to recommend Citywide Storage.

Maria Papy  |  Overall Experience 
Rating:
5.0

These guys are the best! Always friendly, helpful, and very accommodating. I would highly recommend!!

ANJAN GHOSH HAJRA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tamra Harmon   |  Overall Experience 
Rating:
3.0

I believe that I rented the unit for 30 days and moved out before the end of the 30 days. Do we not get a refund if we don't use the space for the whole time. Also team member didn't want to go look at it with me present for check out. Which I believe we should. F

sam plunkett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carrie BENNETT  |  Overall Experience 
Rating:
5.0

Friendly, professional people, nice clean facilities!

Ronald Jennings  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald Gallant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carrie Herbel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Rowley   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tina Nuss  |  Overall Experience 
Rating:
5.0

The staff were always friendly and helpful. They helped me take care of a couple of banking issues and did so in a very professional manner. I liked the easy access to the facility at any time on a 24 hour basis. If I hadn't sold my trailer it would still be parked at your facility. If I need storage in the future, I will most certainly call on you.

DAVID NICHOLS  |  Overall Experience 
Rating:
5.0

Very friendly staff

Douglas Reed  |  Overall Experience 
Rating:
5.0

Great staff and clean facility

Justin Salinas  |  Overall Experience 
Rating:
5.0

Citywide storage will always be my go to for my storage needs!

Julie Gil  |  Overall Experience 
Rating:
5.0

Great experience

Eric Westlind   |  Overall Experience 
Rating:
5.0

The staff was always helpful and attentive. We would definitely use Citywide Storage again!

JENNIFER LEYH  |  Overall Experience 
Rating:
5.0

The staff was very helpful and if for some reason we ever need your service again will be back thank you Hershel.

Hershel Huffman   |  Overall Experience 
Rating:
5.0

They were really nice folks and everything went smoothly, but... SPIDERS. EVERYWHERE.

ANNE AESCHLIMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Austin Jensen  |  Overall Experience 
Rating:
5.0

We were very pleased with Citywide Storage. The people are very friendly!! I called from Florida to rent a storage unit and it was successful!! The place is clean and secure. I would recommend Citywide Storage to my family and friends if they need a storage unit or uhauls.

Michele Coleman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Monique Calderon  |  Overall Experience 
Rating:
5.0

Very impressive facility Will use again if needed Thank you

Danny Emig   |  Overall Experience 
Rating:
5.0

I was happy with there serves and i will be using they aging

Alfonso Marquez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANNY ENGLING  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARK PETERSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather Barkley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RUSTIN LEONARD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marty Redden  |  Overall Experience 
Rating:
5.0

Had a unit here for several years. They were great and always a pleasure to work with. I highly recommend using CIty wide storage

Chris Rios  |  Overall Experience 
Rating:
5.0

I would not go anywhere else but to you guys

Raynetta Hubbard  |  Overall Experience 
Rating:
5.0

Everything went great!

Mark Person  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittany Clancy  |  Overall Experience 
Rating:
5.0

Cindy was very helpful and detail oriented, and a pleasure to work with.

ROBERT ROGERS  |  Overall Experience 
Rating:
5.0

TIM & CINDY WERE VERY HELPFUL AND GREAT PEOPLE TO DO BUSINESS WITH. DEFINITELY WILL DO ALL MY FUTURE LEASING WITH THIS COMPANY!!!!!

Destin Gordon  |  Overall Experience 
Rating:
5.0

Another great experience with this facility.

MARTIN WEBER  |  Overall Experience 
Rating:
5.0

Too expensive for what you get.

JAMES HARDIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KARLA FUNK  |  Overall Experience 
Rating:
5.0

Friendly staff and super easy to rent and check out!!

MELINDA FOSTER  |  Overall Experience 
Rating:
5.0

Great experience.

Camey Johnson  |  Overall Experience 
Rating:
5.0

Super helpful and friendly staff. Nice facility.

ANNE NETTLETON  |  Overall Experience 
Rating:
5.0

The lady at the front desk was probably the best customer service I've had in a long time in Salina she was very helpful and very nice. I always end up keeping the U-Haul truck a day longer than I'm supposed to and they don't get mad at me. in the storage unit I use for a month for the perfect size perfect space and it didn't cost me a hundred bucks I would highly recommend this storage facility in Salina Kansas

Tonya Stout  |  Overall Experience 
Rating:
5.0

Office staff needs to be retrained on professionalism and how to listen to customers. They were judgemental and presumptive in their communication. I would not recommend this place based on the staff.

Brenda Shank  |  Overall Experience 
Rating:
5.0

The staff at Citywide Storage is so helpful and accommodating. They were available to my answer questions whenever I needed. The area is well maintained and secure.

Amelia Denton-DeVore  |  Overall Experience 
Rating:
5.0

The staff was wonderful. I would highly recommend!

Catherine Bryant   |  Overall Experience 
Rating:
5.0

Customer service was a 12 out of 10. Out of this world. I wish there was more teams like them. Thank you Dennis

Dennis Voigt  |  Overall Experience 
Rating:
5.0

I had no experience with a storage facility, but Cindy was wonderful. Don't know what I would have done without her.

Pam McIntyre   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward Mathis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katelin Hawkes  |  Overall Experience 
Rating:
5.0

No complaints, it was easy and fair priced!

Kelsie Gormley  |  Overall Experience 
Rating:
5.0

The only reason I left after 5 years of renting was the cost of the climate controlled storage. It went from 165 to 185 and it became financially hard for me. Then the incident with double billing was a nightmare for me as well. I couldn't get my medications because I was overdrawn with the double billing.

SHARON BALL  |  Overall Experience 
Rating:
5.0

Nice building and storage, hated that I rented for 8 years the same unit on auto pay and that the storage rates almost doubled. Way to high of price for what was being rented. Wouldn’t recommend to anyone that wanted to save money

JESSE GEORGE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Doyle Irons  |  Overall Experience 
Rating:
5.0

Everything went well. The staff was friendly and helpful. Thanks

WILLA YAW  |  Overall Experience 
Rating:
5.0

Fantastic facility and exceeded all of my needs. Would gladly recommend them without hesitation.

Brian Bowman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARD BUCK  |  Overall Experience 
Rating:
5.0

Everyone there is always friendly and helpful. Cindy is amazing! I don't think there is anything she can't do. The location is very clean and secure. I never worried about my things, even when I moved 1800 miles away.

THOMAS HEITER  |  Overall Experience 
Rating:
5.0

Wonderful service and I would use this service again!

Karen Dickson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shasta LeDuc  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRUCE DOUGLAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aaron Holcom  |  Overall Experience 
Rating:
5.0

Everyone at citywide storage was very accommodating and very easy to get along with. thank you again for everything.

Art Barriger  |  Overall Experience 
Rating:
5.0

Thank you to all of the staff. Salina has a great storage facility.

PAMELA BOYER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vera Phillips  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janet Guerrero  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jalena Hood  |  Overall Experience 
Rating:
5.0

I had one time a staff wasn’t friendly. She called to tell me my payment was late. And I couldn’t use my card anymore because it was the second time it didn’t go through. I’m a server I don’t have money just go on a card. I have a 2 month old daughter. She needed to understand sometimes life happens and we just simply forget about things. It was only a week late. And she was just super rude in her tone of voice.

Krastal Bolin  |  Overall Experience 
Rating:
5.0

I had the unit for over six years. Never had any issues with pests or rodents. Easy to access. Thanks for everything!

BOB RHODES  |  Overall Experience 
Rating:
5.0

I always get City Wide storage when in need of storage space. Fast Friendly and i know my belongings are secure.

Rambo Shelton  |  Overall Experience 
Rating:
5.0

Very efficient staff and extremely friendly and helpful.Easy access to unit, clean.

SHEILA TROW  |  Overall Experience 
Rating:
5.0

Staff was always friendly and helpful

The Ridge Apartments  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Person  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALICIA AUSTIN  |  Overall Experience 
Rating:
5.0

The staff at the office were soooo nice and made everything quick and easy for me.

Denise Pedroza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brent Leaman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elton Woodard II  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANIEL BLEDSOE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christine Fletcher  |  Overall Experience 
Rating:
5.0

Excellent storage facility. Employees were very friendly and helpful. Will recommend and use your facilities again. Thank You for everything.

Michael Whitefoot  |  Overall Experience 
Rating:
5.0

Cindy is an angel. Her boss seriously needs to develop an ounce of respect for the customers.

RON JACKSON  |  Overall Experience 
Rating:
5.0

Staff were knowledgeable and friendly.

Larry Bell  |  Overall Experience 
Rating:
4.0

Friendly and helpful staff unit was very clean.

Damarcio Mccoy  |  Reservation 
Rating:
5.0

Very nice facility and the staff were always helpful & friendly.

TY WOOD  |  Overall Experience 
Rating:
5.0

I was pleased that we could rent for as long as we need instead of a contracted amount of time. We will not hesitate to rent from Citywide again if we need to. Thanks

DELLA TOMANEK  |  Overall Experience 
Rating:
5.0

I’ve rented storage twice since 1998 with Citiwide. This last time from 11/2013 until 1/12/19. The Staff and premises were “excellent.” The price increased too much over this period so I had to move

CONNIE HARTERT  |  Overall Experience 
Rating:
5.0

All staff members that I worked with were extremely helpful. The gated unit area was very bright at night and the key pads worked like a charm! Wonderful experience!

HEATHER BOWLES  |  Overall Experience 
Rating:
5.0

All friendly personnel

GAIL SIMMONDS  |  Overall Experience 
Rating:
4.0

We had no major issues. Any problem that did come up was immediately fixed even if it was after normal business hours. We would use them again in the future if we needed a strage unit.

ERIN UNDERWOOD  |  Overall Experience 
Rating:
5.0

Loved the service and having the option to pay month to month rather than paying for a full year.

Kayla Straub  |  Overall Experience 
Rating:
5.0

Great facilities, just don’t need the storage right now. Will use in the future

ADAM SEXTON  |  Overall Experience 
Rating:
4.0

Everything was great.

KATHLEEN JACKSON  |  Overall Experience 
Rating:
1.0

Suck my balls

JESS BREWER  |  Overall Experience 
Rating:
5.0

The staff was very friendly

JOSEPH GARMAN  |  Overall Experience 
Rating:
5.0

Cindy was very helpful and went above and beyond to find someone who could help me move, and she answered all my silly questions.

pia desselle  |  Overall Experience 
Rating:
5.0

Well maintained and lighting was good never a problem with property during the 3 years there.

PRICE JONES  |  Overall Experience 
Rating:
5.0

Will definitely use again when needed

DEBBIE DENNIS  |  Overall Experience 
Rating:
5.0

Great storage facility!

JODI BOLBY  |  Overall Experience 
Rating:
5.0

Great place for storage well secured and staff is excellent to work with good for business storage or personal storage as well

SUPER CRACKER  |  Overall Experience 
Rating:
5.0

The storage area was clean and well secured. The climate controlled storage was much appreciated .

JENNIFER DOMBROWSKI  |  Overall Experience 
Rating:
5.0

Citywide Self Storage went above and beyond anything I could have ever expected. The staff was courteous and professional. Made sure we got into the facility OK after hours and came to check on us.

Privacy Request  |  First Impressions 
Rating:
2.0

Service was good, they have regulations on what you can and cannot store though

Privacy Request  |  First Impressions 
Rating:
5.0

The gentleman that checked me in took his time and made sure that all of my needs were met. He stayed late to make sure that I was okay and got everything handled.

Privacy Request  |  First Impressions 
Rating:
4.0

The workers at the citywide storage facility worked with me through all of the confusion that I had and made my storing experience a good one.

Privacy Request  |  First Impressions 
Rating:
5.0

Place was great. Getting to this site to review and receive my refund SUCKED big time.

Privacy Request  |  First Impressions 
Rating:
1.0

Make sure you`re getting what they advertise. I was scammed out of 24 furniture pads for a service I will be paying over 2500 dollars for.

Privacy Request  |  First Impressions 
Rating:
4.0

Clean, in good shape and secure.

Privacy Request  |  First Impressions 
Rating:
2.0

I disappointed by the promotion of 1 month free:being the second month.I felt that the ad on UHAUL.com for this perk was misleading/unclear.

Privacy Request  |  First Impressions 
Rating:
4.0

The facility seemed to be great for what I needed it for. My stuff is still in storage and will be for a few more months and I may have more comments after removing my stuff from storage.

Privacy Request  |  First Impressions 
Rating:
3.0

Small unit but was able to unload a whole U-Haul truck plus some.into it!! There were a lot of spiders in it but that will be anywhere!! Overall very happy with it!

Privacy Request  |  First Impressions 
Rating:
5.0

Great customer service. Very friendly and accommodating.

Privacy Request  |  First Impressions 
Rating:
4.0

Very nice and courteous

Privacy Request  |  First Impressions 
Rating:
1.0

the citywide self storage would not honor my monthly agreement,the employee assisted me stated the website needed to be updated ,therefore he would not honor the online agreement.

Privacy Request  |  First Impressions 
Rating:
2.0

The staff was friendly and helpful. Our truck and unit were ready when we arrived and the process went very smooth.

Privacy Request  |  First Impressions 
Rating:
3.0

made a mistake on date.

Privacy Request  |  First Impressions 
Rating:
2.0

I was happy with the facility but not happy with being quoted one rate and then charged another.

Privacy Request  |  First Impressions 
Rating:
5.0

Clean, professional, and friendly.

Privacy Request  |  First Impressions 
Rating:
5.0

The service was friendly and informative both times (I had to upgrade to a bigger unit because I bought furniture). Very excellent experience both online and in person.

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

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