Customer Reviews for Citywide Self Storage
(Distribuidor de U-Haul del vecindario)

1,840 comentarios

440 N Ohio St   Salina, KS 67401
(N Street)

(785) 452-9006

Horarios de la ubicación

  • Lun. - vie.: 7:30 a. m. - 5:30 p. m.
  • Sáb.: 7:30 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 3 p. m.

Servicios en esta ubicación:

Contáctanos

(785) 452-9006

440 N Ohio St
Salina, KS 67401
(N Street)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 7:30 a. m. - 5:30 p. m.
  • Sáb.: 7:30 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 3 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
1.0

Very very rude staff. This particular location has the most unprofessional and rude stuff I've ever had to deal with. They are not familiar with how the reservations or extended and also they call with terrible attitude and rude tone of voice to their customers. I have rented over 20 uhauls and never have had such a terrible experience.

SHANE D. 
Clasificación:
4.0

Great customer service from all staff! Thank you for making my trip more enjoyable!

LISA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CASEY H. 
Clasificación:
5.0

Another great experience with this facility.

MARTIN W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Salina Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAVANNAH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam H. 
Clasificación:
5.0

The back of the truck had quite a bit of dirt on the floor. I returned it cleaner than when I picked it up. I had no mechanical problems with the vehicle and the individual at the counter was very helpful.

Trent L. 
Clasificación:
5.0

Good people

CLARENCE Z. 
Clasificación:
5.0

Too expensive for what you get.

JAMES H.  |  Overall Experience 
Clasificación:
5.0

Welcoming, friendly, professional customer service.

WILLIAM B. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARLA F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM C. 
Clasificación:
5.0

Friendly staff and super easy to rent and check out!!

MELINDA F.  |  Overall Experience 
Clasificación:
4.0

Idk cause they were helpful but the overall experience was not good. If you pock up from Salina probably but the rest

Josie B. 
Clasificación:
4.0

El cliente no dejó un comentario.

LARRY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

BARBARA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK E. 
Clasificación:
5.0

Great experience.

Camey J.  |  Overall Experience 
Clasificación:
5.0

Always a great group to work with.

FRED N. 
Clasificación:
5.0

The man in the office that set my rental up was great. I had a younger guy hook the trailer up in the morning and a female unhook it in the afternoon. Great customer service!

ERIC P. 
Clasificación:
5.0

Nothing it was excellent service

DENNIS D. 
Clasificación:
5.0

The staff was extremely helpful and friendly and the truck was in great shape. Had no trouble with online reservations.

Andrea P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Janice S. 
Clasificación:
2.0

We rented a small box truck, we had to guess which one it was no personnel helped to show us to it, just gave us the key and said the number and “ i think it's over there”, so we find the truck and check the paperwork first mileage is marked wrong and apparently “ no big deal “ as we were charged extra mileage later because of! And then after looking over the truck and seeing all the dog hair and cigarettes butts and ashes, I then took it to a wash to have it cleaned and deodorized as the smell of wet dog and smoke was just too much… I really expected more from uhaul for my $1500.00 they could have At least cleaned the inside out!!!!!!!

Kristina M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYLER L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C. 
Clasificación:
4.0

No problem at all.

Clarence Z. 
Clasificación:
5.0

Great and friendly customer service every time I go. I always recommend them.

MARCO M. 
Clasificación:
5.0

Super helpful and friendly staff. Nice facility.

ANNE N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHLEY D. 
Clasificación:
5.0

The lady at the front desk was probably the best customer service I've had in a long time in Salina she was very helpful and very nice. I always end up keeping the U-Haul truck a day longer than I'm supposed to and they don't get mad at me. in the storage unit I use for a month for the perfect size perfect space and it didn't cost me a hundred bucks I would highly recommend this storage facility in Salina Kansas

Tonya S.  |  Overall Experience 
Clasificación:
5.0

The attendant was very helpful and concerned about the safety of the trucks condition when it was brought to his attention.

THOMAS R. 
Clasificación:
5.0

Got me right in and out in minutes. Offered to help unhook the cart.

David L. 
Clasificación:
5.0

Office staff needs to be retrained on professionalism and how to listen to customers. They were judgemental and presumptive in their communication. I would not recommend this place based on the staff.

Brenda S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
4.0

Short staffed

TED N. 
Clasificación:
5.0

The staff at Citywide Storage is so helpful and accommodating. They were available to my answer questions whenever I needed. The area is well maintained and secure.

Amelia D.  |  Overall Experience 
Clasificación:
5.0

Excellent experience!

CATHERINE B. 
Clasificación:
5.0

The staff was wonderful. I would highly recommend!

Catherine B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DON G. 
Clasificación:
5.0

Nada

STEPHEN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS B. 
Clasificación:
5.0

I rented twice(a trailer, a truck) from this location. The staff are friendly, curtious and extremely helpful.

Barbara H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHEYENNE C. 
Clasificación:
5.0

Very friendly and helpful. Made the whole process easy.

JACOB S. 
Clasificación:
5.0

Can't go wrong at Citywide!

SALINA P. 
Clasificación:
5.0

The gentleman as always very efficient and ready to help.

FRED N. 
Clasificación:
5.0

Customer service was a 12 out of 10. Out of this world. I wish there was more teams like them. Thank you Dennis

Dennis V.  |  Overall Experience 
Clasificación:
5.0

Awesome experience!

TODD B. 
Clasificación:
5.0

The best, friendly service. Better than you would expect from any company.

Mark E. 
Clasificación:
5.0

Good availability, great customer service and at a fair price, can't be beat. The team does a great job here at Citywide. Cindy was great to work with.. I will return and recommend...

KRIS K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DON G. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA G. 
Clasificación:
5.0

The worker was awesome. She helped us to get it hooked up as well as knew about a fuse problem when you hook the lights up. She was very helpful and got us on our way quickly.

Steven M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara F. 
Clasificación:
4.0

El cliente no dejó un comentario.

LAURA S. 
Clasificación:
5.0

Everything was great! Thank you!!!

John D. 
Clasificación:
5.0

Always have had good service here

James S. 
Clasificación:
5.0

Cindy continues to present Outstanding Customer Service !!!

TY W. 
Clasificación:
5.0

Great place to rent a truck or van from. Friendly employees, dependable equipment, great location. Has always been a good experience for me.

PAUL H. 
Clasificación:
4.0

El cliente no dejó un comentario.

LEVI M. 
Clasificación:
2.0

I called the UHaul number (913) 287-1888 and one time got a very helpful person. I called back to ask to change a pickup time and that person was less than thrilled that I bothered them. When I went to pick up the truck that person had not listened and changed it to the wrong time. The person at Salina was very helpful, got everything worked out in a short amount of time and I was in my way. I will be calling them again and not the number I gave you.

John D. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTINE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONNOR W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY G. 
Clasificación:
5.0

I had no experience with a storage facility, but Cindy was wonderful. Don't know what I would have done without her.

Pam M.  |  Overall Experience 
Clasificación:
5.0

Friendly, professional staff and a very nice facility.

JAMES T. 
Clasificación:
5.0

Busted Passenger Mirror, and A/C didnt work very good. Customer Service was excellent though.

SEAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BART C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward M.  |  Overall Experience 
Clasificación:
5.0

Very friendly staff everything went smoothly

DONNIE C. 
Clasificación:
5.0

We had a broken mirror, but the truck was still drivable.

CASSANDRA R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Zachary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CURTIS C. 
Clasificación:
5.0

Employee was very helpful and got us up and running in no time. Gracias

MATTHEW S. 
Clasificación:
4.0

Truck was damaged in Mom's attic corner behind driver and included a hole in the corner. Staff pointed damage out to me during pickup, however, apparently it was not marked with the Uhaul “X”? The staff at the drop off in Lawrence, KS initially tried to say I caused the damage and needed to pay for it. It was resolved with the Salina, KS pickup staff (Cindy) that I DID NOT cause the damage, as we had discussed the damage during pickup. The staff in Lawrence (Stephanie) was kind enough to phone me back to say I was correct and that I did not cause the damage. HOWEVER, the fact I had to “prove” I did not cause the damage was a bit upsetting. Uhaul is the rental/damage professionals, not me. The damage should have been well documented by Uhaul before my pickup.

JACQUELINE C. 
Clasificación:
4.0

Equipment was clean but the truck ignition had to be finagled at every start up and was difficult to get to turn on. Employee had to help me get the truck started the first time. Nice people!

ZACHARY G. 
Clasificación:
4.0

El cliente no dejó un comentario.

MILTON L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDER B. 
Clasificación:
5.0

Great service, great people!! Thks for helping with a stressful move. Highly recommend both places!!

Betsy V. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD D. 
Clasificación:
4.0

This place was super busy! They had a new person who was trying to keep up but clearly he hadn't been properly trained. The other person was good but taking on too much of the workload. I think they're understaffed. Otherwise, they did a good job and got me pretty well taken care of

DANIEL N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT R. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREY V. 
Clasificación:
1.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ETHAN L. 
Clasificación:
4.0

Drop off location was fine.

Ginger D. 
Clasificación:
5.0

Cruise control on the trucks.

STEWART H. 
Clasificación:
5.0

Nothing to recommend

FRED F. 
Clasificación:
5.0

The truck was filthy! I had to wipe it down to the best of my ability. That should have never happened especially with COVID. The personnel were great BUT the unclean truck is unacceptable.

MARY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEONARD S. 
Clasificación:
4.0

We were very pleased with the equipment we rented. The staff was very friendly and accommodating. Overall a great place to get a rental! ¡Gracias!

JEFFREY M. 
Clasificación:
3.0

Was unable to return it in my hometown uven though there is a uhaul place. They had no units to rent and was forced to add miles i don't think I should have. Caused inconvenience for me and my family.

JASON B. 
Clasificación:
5.0

Only issue I saw was a dirty windshield that made it a little difficult to see in direct sunlight. I work auto detail and would have done it, just not my job to do so.

GLENDON S. 
Clasificación:
5.0

The service was great, The customer service was excellent.

JOYCE T. 
Clasificación:
3.0

Trucks needs to be better maintained. Yet it's affordable to rent it's worth spending more money with other rental trucks to avoid break down of trucks. The customers safety is important and needs to be re thought when renting out trucks that aren't in good shape.

Britney R. 
Clasificación:
3.0

El cliente no dejó un comentario.

JUAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon B. 
Clasificación:
5.0

Well managed location with professional and courteous staff. Helped me buy and install a hitch and hook the trailer up in no time at all. Had me back on the road quickly with all I needed. ¡Gracias!

Daniel B. 
Clasificación:
2.0

i told attend lights were dim , said they where fine stopped an hour out and there were no lights . The tech work on wiring found many worn and bare wires bad splices and after 4hour delays stopped in KC lights not working, stopping many times to get some lights too work not happy

DAVID P. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelli M. 
Clasificación:
5.0

Seriously the kindest people. Great moving experience.

TIFFANY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mandy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENT W. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba