Customer Reviews for Citywide Self Storage
(Distribuidor de U-Haul del vecindario)

1737 comentarios

440 N Ohio St   Salina, KS 67401
(N Street)

(785) 452-9006

Horarios de la ubicación

  • Lun. - vie.: 7:30 a. m. - 5:30 p. m.
  • Sáb.: 7:30 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 3 p. m.

Servicios en esta ubicación:

Contáctanos

(785) 452-9006

440 N Ohio St
Salina, KS 67401
(N Street)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 7:30 a. m. - 5:30 p. m.
  • Sáb.: 7:30 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 3 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The service was great, The customer service was excellent.

JOYCE T. 
Clasificación:
3.0

Trucks needs to be better maintained. Yet it's affordable to rent it's worth spending more money with other rental trucks to avoid break down of trucks. The customers safety is important and needs to be re thought when renting out trucks that aren't in good shape.

Britney R. 
Clasificación:
3.0

El cliente no dejó un comentario.

JUAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER B. 
Clasificación:
5.0

The only reason I left after 5 years of renting was the cost of the climate controlled storage. It went from 165 to 185 and it became financially hard for me. Then the incident with double billing was a nightmare for me as well. I couldn't get my medications because I was overdrawn with the double billing.

SHARON B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon B. 
Clasificación:
5.0

Well managed location with professional and courteous staff. Helped me buy and install a hitch and hook the trailer up in no time at all. Had me back on the road quickly with all I needed. ¡Gracias!

Daniel B. 
Clasificación:
2.0

i told attend lights were dim , said they where fine stopped an hour out and there were no lights . The tech work on wiring found many worn and bare wires bad splices and after 4hour delays stopped in KC lights not working, stopping many times to get some lights too work not happy

DAVID P. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelli M. 
Clasificación:
5.0

Seriously the kindest people. Great moving experience.

TIFFANY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mandy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTI H. 
Clasificación:
4.0

El cliente no dejó un comentario.

helen L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacey F. 
Clasificación:
5.0

El cliente no dejó un comentario.

RENEE S. 
Clasificación:
5.0

Nice building and storage, hated that I rented for 8 years the same unit on auto pay and that the storage rates almost doubled. Way to high of price for what was being rented. Wouldn't recommend to anyone that wanted to save money

JESSE G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JULIE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

Well-run and friendly

GEORGE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Berta L. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEPHANIE J. 
Clasificación:
4.0

Got a nice, 'thanks for dropping off the trailer, I can't do anything about your experience, but call Uhaul'.

WILLIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFERY O. 
Clasificación:
3.0

El cliente no dejó un comentario.

CASSANDRA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MALLORY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doyle I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven C. 
Clasificación:
5.0

Everything went well. The staff was friendly and helpful. Gracias

WILLA Y.  |  Overall Experience 
Clasificación:
5.0

Larry was the absolute best...His customer service was exceptional...thank you Larry...I will come again

TERESA D. 
Clasificación:
5.0

Great service, great prices.

RUSSELL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD S. 
Clasificación:
4.0

El cliente no dejó un comentario.

ERIN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

gerald G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth P. 
Clasificación:
5.0

Citywide Storage was great. There was an issue with the McPherson UHaul not being open and hours not being advertised. However, everything in Salina was perfect.

Joshua M. 
Clasificación:
5.0

Always a good experience..and I've rented u-haul trucks there for many years.

CONNIE J. 
Clasificación:
5.0

Cindy and Tim are the best! Always top notch customer service.

SALINA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha F. 
Clasificación:
5.0

We were disappointed when we received the U-Boxes in Yakima, didn't have the original U-Haul cover, just plastic bags, which were blown with the first wind, so when it rained one box got wet inside. Overall all was good except for that issue.

James K. 
Clasificación:
5.0

Fantastic facility and exceeded all of my needs. Would gladly recommend them without hesitation.

Brian B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

Online scheduling was a breeze making the whole process simple. Contact with the staff was pleasant and helpful with any of our many questions.

SCOTT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan M. 
Clasificación:
5.0

Everyone there is always friendly and helpful. Cindy is amazing! I don't think there is anything she can't do. The location is very clean and secure. I never worried about my things, even when I moved 1800 miles away.

THOMAS H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAYLOR B. 
Clasificación:
5.0

One way rentals would be way more convenient for moving!

RENEE T. 
Clasificación:
3.0

Just dropped off truck didn't speak with no one

Brandon K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK O. 
Clasificación:
5.0

Gotten trailers and car haulers from Citywide/U-haul a number of times. Always have no issues

DAVID N. 
Clasificación:
5.0

Wonderful service and I would use this service again!

Karen D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA H. 
Clasificación:
5.0

Nothing.everything was right!

Bill N. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH W. 
Clasificación:
5.0

Tim mentioned a brake light on the tow dolly was broken. It was not cracked and seemed to work on check out. I stopped a few times to check everything and the light was hanging by the wires every time. When I turned in the tow dolly the light was completely missing. It had came out and fell off.

MICHAEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shasta L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TRI S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CARI H. 
Clasificación:
5.0

The people make the difference. These people are great

MARK F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERESA P. 
Clasificación:
5.0

whenever i need a trailer and don't have one of my own with me, U-haul is my go to. as always the whole experience was excellent.

CURTIS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
3.0

El cliente no dejó un comentario.

CORRIE Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES G. 
Clasificación:
1.0

I pick the truck up with 1/8 of a tank and dropped it off with just under a quarter tank and they pulled some monkey shit about how I had to be a quarter tank, absurd, never will do business with uhaul again

Nathan D. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIAN H. 
Clasificación:
5.0

Everyone at citywide storage was very accommodating and very easy to get along with. thank you again for everything.

Art B.  |  Overall Experience 
Clasificación:
5.0

Thank you to all of the staff. Salina has a great storage facility.

PAMELA B.  |  Overall Experience 
Clasificación:
5.0

Although the office was slammed and phones were ringing off the hook, the employees were very helpful and polite.

ASHLEY H. 
Clasificación:
1.0

I received a disregarding and very disrespectful phone call from the customer service representative that stated I need to return the truck by 10 a.m. Monday morning because it has a reservation yet the fact that I reserved the truck from 11:30 a.m. 2 Monday 11:30 a.m. I believe I'll do a refund on top of a man named Tom that works at the Northern Ohio location when I was beginning to pull off of the lot I noticed that the mileage and the documentation did not match I went inside and stated this to Tom he said he would correct it I returned the vehicle at approximately 10:15 a.m. Monday morning 10:30 8 a.m. Monday morning and there was no one there to rent a truck nor were they waiting I believe personally that Cindy as a personal bias against me because she wants said that I made a mistake and did not pay where in fact the money was in my account I was paying with a card we were given a few days to pay and we paid it we're loyal customer and do not appreciate being lied to and then charged $102 before we can rent a truck again we have to pay $100 because Cindy lied to me when she called I already reserved the truck until 11 a.m. 11:30 a.m. Monday on Friday they said nothing about returning it at 10 a.m. I believe I'm due a refund she was rude over the phone Tom can Concur and confirm that he was going to say that he has to change the mileage because of mileage do not back door to the gas match charity Shirley if there are some things in this text that don't make sense the key is this I rented the truck from Friday 11:30 a.m. to Monday morning 11:30 a.m. Tom on Tom on his own accord noted his attention show me Shirley Shirley that he would change the mileage because it was inaccurate with documentation I'm being charged $100 before I can rent customer service from Cindy with trap she was rude I had a horrible attitude towards my significant other also did not say hello and made some under breast remarks this is being done with Google Voice typing I don't have time to correct it you can infer bottom line I did not get the truck for the full amount which I paid for the mileage and the dam gas mileage was inaccurate Tom customer service email I either want to refund or some type of compensation or the amount being decreased or a formal apology from your customer service representative because that our e that was taken from us which we paid for prevented us from making money that we need it to get the gas filled up snd feed our Family.

CHARITY S. 
Clasificación:
5.0

The young lady who rented us the trailer was pleasant and efficient. She answered all our questions.

BARBARA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

PERRY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKI T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vera P.  |  Overall Experience 
Clasificación:
5.0

Just keep up the good job !

TERRY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TROVARAUS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Khammoune P. 
Clasificación:
4.0

El cliente no dejó un comentario.

LYLE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jalena H.  |  Overall Experience 
Clasificación:
5.0

Job well dun. Keep up the good work

ROGER C. 
Clasificación:
5.0

I had one time a staff wasn't friendly. She called to tell me my payment was late. And I couldn't use my card anymore because it was the second time it didn't go through. I'm a server I don't have money just go on a card. I have a 2 month old daughter. She needed to understand sometimes life happens and we just simply forget about things. It was only a week late. And she was just super rude in her tone of voice.

Krastal B.  |  Overall Experience 
Clasificación:
1.0

i never made it to my destination. your garbage truck started smoking shaking and the wheel almost fell off of the axle. trucks are not maintained. roadside assistance is pointless. liars. left us stranded by the roadside for hours. fire the head of customer service. fire the ceo. trash company.

robert K. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS A. 
Clasificación:
4.0

Equipment and location was good. Now the checking and return app/site..... all I can say is POS!!!!. SITE WAS DOWN. CALL IN WOULD JUST HANG UP AND CHAT...WAITED OVER 40 MIN6AND NO ONE, I MEAN NO ONE EVER ANSWERED!! WILL NOT USE AGAIN!!!

charolette E. 
Clasificación:
5.0

The staff was extremely friendly and made everything go very smoothly! I will definitely be recommending!

DEANNA G. 
Clasificación:
4.0

The UHaul already had damage and needed maintenance that was not done. Huge crack in the windshield, check engine light on the entire day, and wrench icon on the entire day. Worst one I've ever driven, took more gas than anything before.

Orion H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray P. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN S. 
Clasificación:
5.0

Great service

BARBARA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES DOUGLAS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE O. 
Clasificación:
5.0

I had the unit for over six years. Never had any issues with pests or rodents. Easy to access. Thanks for everything!

BOB R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary A. 
Clasificación:
5.0

I always get City Wide storage when in need of storage space. Fast Friendly and i know my belongings are secure.

Rambo S.  |  Overall Experience 
Clasificación:
5.0

I was totally pleased with my experience Iit was busy but I was taken care of throughout the whole process people very helpful very kind I was impressed

CHAS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL M. 
Clasificación:
5.0

Very efficient staff and extremely friendly and helpful.Easy access to unit, clean.

SHEILA T.  |  Overall Experience 
Clasificación:
5.0

Staff was always friendly and helpful

The R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PRESTIN J. 
Clasificación:
5.0

Very grateful for the help when I was in a bind. The only thing I would suggest, is allowing us to drop off the U-Hauls at a closer location and still get the same rate. I ordered a 6x12 enclosed trailer. If I were to return it to the same location the cost would be $29.95. To drop it off at another location, which would be closer to my new home, it would cost over $100. With U-Haul as a company, you would think you'd get the same rate dropping it off at another U-Haul location. That's the only suggestion that I have. Everything else was great.

MISTY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEONIDES F. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark P.  |  Overall Experience 
Clasificación:
4.0

have more than one person at the desk

Stephen J. 
Clasificación:
5.0

Great service outstanding equipment. I didn't have a problem with the employee's or equipment.

TRACY M. 
Clasificación:
4.0

The location was chosen because it was close not for service reasons.

Ronald R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALICIA A.  |  Overall Experience 
Clasificación:
5.0

The staff at the office were soooo nice and made everything quick and easy for me.

Denise P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elton W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine F.  |  Overall Experience 
Clasificación:
5.0

Excellent storage facility. Employees were very friendly and helpful. Will recommend and use your facilities again. Thank You for everything.

Michael W.  |  Overall Experience 
Clasificación:
5.0

Cindy is an angel. Her boss seriously needs to develop an ounce of respect for the customers.

RON J.  |  Overall Experience 
Clasificación:
5.0

Staff were knowledgeable and friendly.

Larry B.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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