Customer Reviews for City Wide Self Storage
(Distribuidor de U-Haul del vecindario)

373 comentarios

661 40th St S   Saint Petersburg, FL 33711

(727) 897-5340

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.- dom.: 9 a. m. - 4 p. m.
Horario especial
  • 7/4/2022: cerrado
  • 9/5/2022: cerrado
  • 11/24/2022: cerrado
  • 12/24/2022: 8:00 a. m. - 12:00 p. m.
  • 12/25/2022: cerrado
  • 1/1/2023: cerrado

Show All Hours

Servicios en esta ubicación:

Contáctanos

(727) 897-5340

661 40th St S
Saint Petersburg, FL 33711

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.- dom.: 9 a. m. - 4 p. m.
Horario especial
  • 7/4/2022: cerrado
  • 9/5/2022: cerrado
  • 11/24/2022: cerrado
  • 12/24/2022: 8:00 a. m. - 12:00 p. m.
  • 12/25/2022: cerrado
  • 1/1/2023: cerrado

Show All Hours

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Joe Ann W.  |  Overall Experience 
Clasificación:
5.0

Rick was excellent, he responded to my questions he has a great customer service he went above and beyond to make my move easy and fast thank you Rick

Rosee M. 
Clasificación:
5.0

Rick was so accommodating and friendly. He really went out of his way to make the drop off smooth and quick.

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelley H. 
Clasificación:
5.0

Very easy process for the drop off

Greg B. 
Clasificación:
4.0

Only flaw is after hours return, the QR code did not work using my iPhone. Then, calling customer service was a hour wait. Then, online chat was a 9 minute wait. And answers were generic about QR code and work around. So, I wrote note to Rick & John, attached to key, dropped in box, and requested waiver of Conv fee. The said they waived. Thxs

Vince M. 
Clasificación:
5.0

This group went above and beyond making this experience work with my schedule. They booked, cancelled, then rebooked with a truck to suit my needs at a moment's notice. Very friendly and quick. ¡Gracias de nuevo!

Eric W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dannie W. 
Clasificación:
5.0

Drop off was a breeze.

Daniel M. 
Clasificación:
5.0

Thanx !

Allan F. 
Clasificación:
5.0

Very helpful and professional, thank you!

Kristi C. 
Clasificación:
5.0

Very friendly and helpful

Mark N. 
Clasificación:
5.0

The location is well maintained and excellent customer service.

Karletha K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loren P. 
Clasificación:
5.0

Very clean and well air-conditioned. People are friendly and helpful. Their hours make sense of your trading a day off to move in or out of a house. If your using it as extra storage because you love in a small house then it's hard to get your stuff out with a normal work schedule.

Justin Q.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary L. 
Clasificación:
5.0

Richard was very helpful with great customer service!!

Tyronica Y. 
Clasificación:
5.0

Richard Newell did a great job in handling my rental, appreciate prompt attention & fast service so I could get in & out without a lot of delay.

John S. 
Clasificación:
5.0

Rick provided exceptional customer service!

Krista H. 
Clasificación:
5.0

Extraordinario servicio al cliente

Karletha K. 
Clasificación:
5.0

El cliente no dejó un comentario.

RHETT R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

Great service, truck in excellent condition and ease of pick up was a favorable, simple process.

Pauline C. 
Clasificación:
5.0

Sasha from Pinellas Park location was phenomenal with her customer service, she stayed on the line with me while trying to figure out the check-in on the U-Haul App. The app had some issues while logging in. The 9' van I rented was perfect for my bed frame, mattress, outdoor furniture, bike, side table, dresser, and some flat art canvases.

Thomas L. 
Clasificación:
5.0

Customer Service Is Excellent..

Sheryl S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karletha K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen M. 
Clasificación:
5.0

Best place never used, great service.

Todd C.  |  Overall Experience 
Clasificación:
5.0

The location was great. U-Haul overall was not. Was supposed to have my truck at 7 am. Then changed to 9. We get to pick it up and the truck is not available. We didn't get the truck until 10. I did not make my delivery time and had to cancel movers. Because of U-Haul inability to provide a truck timely and when agreed upon. I still had to pay my vendor $300 for services I never received. The missing a deadline was a direct result of the poor planning and coordination of uhal

Anthony P. 
Clasificación:
5.0

Rich and the team provided a great service.

IAN W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Aliecya G. 
Clasificación:
5.0

Best Storage in town.

Kevan P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

Make sure that corporate and local are on the same page. This has nothing to do with city wide and everything to do with corporate.

MISTI R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A. 
Clasificación:
5.0

Needed a moving truck with a ramp to work a trade show in Tampa. The 15 foot truck was a perfect size. Truck was clean and easy to drive. The Customer Service was First Rate. Price was right too. Highly Recommended!

Robert S. 
Clasificación:
5.0

They were very helpful, and didn't give me a hard time when I returned the truck a little later than expected.

Bridget K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shantae G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kimsy J. 
Clasificación:
5.0

Great group of people and professional

Alvin W. 
Clasificación:
5.0

Customer service was excellent

Jerry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Skylar T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DUANE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik S. 
Clasificación:
5.0

Nothing it was a great experience

Christopher G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin D. 
Clasificación:
5.0

Everything was very good

LARRY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gail W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Inside-Eye D.  |  Overall Experience 
Clasificación:
5.0

Rick was exceptional with customer service!

Linda O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler D. 
Clasificación:
5.0

Very pleased with the service and the trailer

Rashada P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHY G. 
Clasificación:
5.0

Very professional

Sammie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

jennifer P. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

Great place and nice people. Access is a bit limited, but otherwise perfect.

Samuel U.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis R. 
Clasificación:
5.0

Great experience, staff were courteous and helpful.

Travis R. 
Clasificación:
5.0

N/C

marc M. 
Clasificación:
5.0

Great customer service and friendly, clean equipment

James L. 
Clasificación:
5.0

He was very nice and professional I will be back and refer others Thank you

Shawna F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Belinda W. 
Clasificación:
5.0

Manager was very nice

Matthew N. 
Clasificación:
5.0

Eddie was extremely friendly and helpful. He took ownership of the entire process of my truck rental all while maintaining the utmost professionalism. What a GREAT experience!

RICHARD K. 
Clasificación:
5.0

Rich (Richard) was wonderful when I picked up the vehicle as were John and the other gentleman when I dropped it off. I've already recommended this location to others in our condo complex.

Daniel C. 
Clasificación:
5.0

The truck I rented was a 10ft. The only issue I had was that there was no ramp on the truck. So it made loading and unloading quite difficult. I had large appliances and rented the appliance dolly but could not use it for what I needed it for.

April C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan R. 
Clasificación:
5.0

Great experience, no issues at all, in & out for a truck rental in just a few minutes which I appreciated since I was running late. Fast friendly & competent personnel. THANKS !

Miranda A. 
Clasificación:
5.0

El cliente no dejó un comentario.

tyrone C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Byron J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oscar A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexis D.  |  Overall Experience 
Clasificación:
5.0

Clean and efficient

MICHAEL S. 
Clasificación:
5.0

I had my 5th Wheel there for a year Tree Sap all over it some one next to spayed Glue all over the right side liked to have never got it off they where working on a Pontoon Boat next to me . Then coming back in to store it the drive way in front off the Gate had a big hole the Cement curb was all that was there so I bent the electric Jack 1034.00 to fix it then cost money to get the Sap off and Glue. You wanted to so here you go I am not A happy camper at all there is no sense in this one day i went in to check on my 5th Wheel and a man was spay painting is Trailer 4rows up .

Charles A.  |  Overall Experience 
Clasificación:
4.0

There was paperwork due at pickup that I feel could have been done when I ordered everything the day before. I wasn't able to get off the lot for almost 30 minutes waiting for additional information. Try to get as much of that stuff done beforehand so I can show up, confirm condition/gas/mileage, and get on the road. All that stuff cut into my time with the truck.

Joshua W. 
Clasificación:
5.0

Friendly staff Central location

Laurie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT B. 
Clasificación:
5.0

Front desk clerk who checked me out was awesome.

Patrick O. 
Clasificación:
5.0

Richard was the best

Wayne L. 
Clasificación:
5.0

Both employees that helped me were kind and very helpful.

Libby J. 
Clasificación:
5.0

Rick Newell was terrific...really customer friendly...great attitude and was extremely helpful...van was clean and like brand new...glad I used U HAUL

daniel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

william C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angelina C. 
Clasificación:
5.0

Staff was excellent (sorry I did not catch his name). Very professional and friendly.

Jon S. 
Clasificación:
3.0

Drive the trucks and make sure nothing is wrong with them. I had to drive with truck with the wheel turned a quarter turn to the left just to go straight

Brooke M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donya L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
5.0

Extraordinario servicio al cliente

Daniel W. 
Clasificación:
5.0

Please have them check glove box when cleaning my truck has somebody used something in glove box o I refused to touch otherwise outstanding

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron H. 
Clasificación:
5.0

El cliente no dejó un comentario.

EYDA J. 
Clasificación:
5.0

Very helpful and reasonably priced

Samuel G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig T. 
Clasificación:
5.0

Associate (Richard I believe) was super nice and helpful.

Ryan B. 
Clasificación:
5.0

EDDIE TOLLIVER IS A PRO!!!!! PLAN TO BE BACK SOON FOR ANOTHER RENTAL. THIS PLACE IS THE BEST! THANKS, PETER VALIN

Peter V. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
3.0

Pick up mileage was not correct. I was overcharged.

Brandon C. 
Clasificación:
5.0

Customer service was very excellent. Exceeded expectations thanks

Yesenia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donicia F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerard K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrie G.  |  Overall Experience 
Clasificación:
5.0

Eddie was very helpful! He was able to answer all of my questions and was happy to help.

Joshua S.  |  Overall Experience 
Clasificación:
5.0

One of the smoothest process of reserving the unit I've every experienced. Not only was is easy to reserve it, it was very simple to modify the reservation to an later date. Finally, when I no longer needed the storage unit. The process was even quicker. Richard Newell processed the paperwork very quickly. Walked with me to the unit to check the unit, etc. I highly recommend this storage facility.

RAYMOND Y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Derrick V.  |  Overall Experience 
Clasificación:
5.0

The only thing that would have been more convenient would have been if the hours on the weekend were until 6 or 8pm in the evening. Otherwise, it was always clean there, well lighted, secure and everyone was friendly. .

Kathleen T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John S.  |  Overall Experience 
Clasificación:
5.0

Nice place , great price

Divencey W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeannette E.  |  Overall Experience 
Clasificación:
5.0

Your location and facility is convenient, very accessible and at a reasonable price for my rv storage needs. My move is a result of prepping to move to a different area of the state.

Stephen M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Liz H.  |  Overall Experience 
Clasificación:
5.0

The office manager who I think was Rick and his associate Eddie were great! Check-in and Check-Out was flawless and they were always willing to help anyway they could. Thanks for a great experience!

Kevin F.  |  Overall Experience 
Clasificación:
5.0

Our Experience with City Wide Storage couldn't have been better. Great price, always clean and a very helpful staff. I Completely Recommend them to Anyone who is looking for a Really Great Place to Store your belongings. Michael W.

Michael W.  |  Overall Experience 
Clasificación:
5.0

Excellent service, very professional. Would definitely recommend!

David H.  |  Overall Experience 
Clasificación:
5.0

Clean facility

Kenyatta P. | Reservación
Clasificación:
3.0

I didn’t actually move in, but the prices were definitely reasonable.

Laurie K. | Reservación
Clasificación:
1.0

Staff needs to be properly trained on customer service. Paperwork could not be completed correctly. Staff didnt know what a ball hitch was.

martin h.  |  Overall Experience 
Clasificación:
5.0

I was very happy with UHaul moving experience. The box was the perfect solution for my move.

susan h.  |  Overall Experience 
Clasificación:
5.0

Always great service when I needed to talk to someone in the office, very well kept units

Tonya F.  |  Overall Experience 
Clasificación:
5.0

Charlie, the manager, was very nice and courteous. He helped us with the trailers we used and set-up our storage unit promptly. I would recommend City Wide Uhaul to anyone needing those services.

William B.  |  Overall Experience 
Clasificación:
5.0

The guys at City Wide helped me with a difficult situation involving the move out and divorce of my ex husband. I appreciate their professionalism in handling this matter. Gracias.

Pam S.  |  Overall Experience 
Clasificación:
1.0

I chose City Wide I needed 2 months of storage & on their site it clearly stated that you would be entitled to 1 month FREE after 1 month usage. This ended up not being the case so I cleared out!

Joe G.  |  Overall Experience 
Clasificación:
5.0

Very clean. Friendly helpful staff.

Robert B. | Reservación
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