Customer Reviews for City Suburban Auto Service Inc
(Distribuidor de U-Haul del vecindario)

452 comentarios

5674 N Northwest Hwy   Chicago, IL 60646
(Between Nagle and Bryn Mawr)

(773) 774-3273

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 3 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 7/4/2022: cerrado
  • 7/20/2022 - 7/31/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(773) 774-3273

5674 N Northwest Hwy
Chicago, IL 60646
(Between Nagle and Bryn Mawr)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 3 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 7/4/2022: cerrado
  • 7/20/2022 - 7/31/2022: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Rating:
5.0

Nothing! Friendly and easy.

SEAN M. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey L. 
Rating:
5.0

Quick, knowledgeable, efficient and affordable.

Sinisa P. 
Rating:
5.0

Customer did not leave a comment.

Ewa D. 
Rating:
5.0

Excellent customer service and explanation of items and potential charges. Only complaint is that app didn't work to check in even while standing in the location.

Marikay O. 
Rating:
5.0

Customer did not leave a comment.

Christopher P. 
Rating:
5.0

Very nice service, easy , good location, no headache, thank you

jacek K. 
Rating:
5.0

Customer did not leave a comment.

Andrew A. 
Rating:
5.0

Customer did not leave a comment.

sara B. 
Rating:
5.0

Customer did not leave a comment.

Barbara S. 
Rating:
5.0

Customer did not leave a comment.

THOMAS B. 
Rating:
5.0

Thank you for your service

ANDRE N. 
Rating:
5.0

Customer did not leave a comment.

Ron K. 
Rating:
3.0

Customer did not leave a comment.

Nicole J. 
Rating:
5.0

The rental process and return both went smoothly. The cargo van we rented was quite new, comfortable, easy to drive, and very clean. The location is convenient.

JOHN S. 
Rating:
4.0

Customer did not leave a comment.

Kathleen Q. 
Rating:
5.0

Just fantastic customer service

Anthony R. 
Rating:
5.0

Had alot of complications using the app on the phone when returning the truck wouldn't accept the pictures after trying for half an hr

Melissa L. 
Rating:
5.0

I've already recommended several times to friends easy location, great customer service, and great rates!

JENNIFER L. 
Rating:
4.0

The loading space in the van had broken glass, a hammer and some trash. We took the van anyway. Everything else was fine.

CARLOTTA E. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

Friendly with good job

OLUWAFEMI A. 
Rating:
5.0

It was a seamless experience

DONVI B. 
Rating:
5.0

Friendly, good job and reliable.

OLUWAFEMI A. 
Rating:
5.0

Very helpful owner and process. Had to rent and then change reservation for a van & truck on the fly and they helped make the process easier!

JENNIFER L. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW S. 
Rating:
5.0

Customer did not leave a comment.

JUSTINE T. 
Rating:
5.0

Customer did not leave a comment.

Anthony P. 
Rating:
2.0

Be cleaner and have a lock and extra keys

William L. 
Rating:
4.0

Customer did not leave a comment.

PAVEL P. 
Rating:
5.0

Customer did not leave a comment.

GARRY P. 
Rating:
3.0

We had to drive 30 minutes to pick up the equipment. U Haul does not know how to coordinate its' reservations with their equipment.

TOM A. 
Rating:
5.0

Make the return easier

JOSEPH R. 
Rating:
5.0

Customer did not leave a comment.

CAMIL N. 
Rating:
5.0

Customer did not leave a comment.

WOJCIECH N. 
Rating:
5.0

Customer did not leave a comment.

Vance G. 
Rating:
5.0

The best

SLAWOMIR L. 
Rating:
5.0

Customer did not leave a comment.

Richard G. 
Rating:
2.0

I waited 20 minutes for someone to help me. Train the others on the uhaul reservation system so customers aren't stuck waiting for the knowledgeable one to return to the office.

Bryan U. 
Rating:
5.0

Customer did not leave a comment.

STEVEN S. 
Rating:
1.0

I was overcharged based on the mileage that was logged inaccurately. The issue has yet to be resolved.

Ben G. 
Rating:
5.0

Customer did not leave a comment.

Timothy S. 
Rating:
5.0

Customer did not leave a comment.

IVAN K. 
Rating:
5.0

Customer did not leave a comment.

Shawn S. 
Rating:
5.0

Easy dropoff. No issues.

Umid K. 
Rating:
5.0

Very easy return process. No issues.

Umid K. 
Rating:
2.0

Customer did not leave a comment.

KIMBERLY N. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
3.0

Customer did not leave a comment.

JUSTIN W. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY F. 
Rating:
5.0

Customer did not leave a comment.

FRANK C. 
Rating:
5.0

Customer did not leave a comment.

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

RICHARD J. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH K. 
Rating:
5.0

Customer did not leave a comment.

RICHARD J. 
Rating:
5.0

Very friendly and professional service. This is the second time I rented from this location. Explained everything throughout.

VINCENT B. 
Rating:
5.0

Customer did not leave a comment.

anthony D. 
Rating:
5.0

Customer did not leave a comment.

Piotr J. 
Rating:
4.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

Timothy C. 
Rating:
5.0

Off hour check in and return was very easy and efficient. Made my moving day easy.

Mark A. 
Rating:
1.0

Truck was so old and also i was charged for additional 24$ fee even I parked at right space.

WASEEM A. 
Rating:
4.0

Customer did not leave a comment.

FREDERICK S. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
4.0

The reservation, the location the service, was all very professional. And the equipment was excellent.

THOMAS B. 
Rating:
5.0

Nothing, you're doing a fine job.

Jozef R. 
Rating:
3.0

Guy said there was just under a 1/4 tank of gas, there was under 1/8 tank got a $11 credit if I returned it with 1/4 tank. Yeah no not cool.

Daniel C. 
Rating:
4.0

Customer did not leave a comment.

Dorothy B. 
Rating:
5.0

Everything was top notch.

James W. 
Rating:
5.0

Customer did not leave a comment.

Trent S. 
Rating:
5.0

Everything was smooth and excellent.

DANIEL E. 
Rating:
5.0

Customer did not leave a comment.

Radka N. 
Rating:
3.0

Took too long to pick up and drop off. Too many photos.

Bryan L. 
Rating:
5.0

Customer did not leave a comment.

DOMINIC A. 
Rating:
4.0

The only problem is I get $65 charge which the reason is after hours minute returning which is not right I return the truck at location before 6 pm but it is closed drop the keys in the box before 6pm on 06/29/2020 the gas tank exactly what it says in theU-Haul rental policy And I Email uhaul.com/ share too because I try call U-Haul for help to return no one is answering Too bussy Automated said I should call later time yesterday also pls my uhaul charge in my receipt yesterday is was only $26 plus why is $65 pls cahange that to exact amount thank u

JOHN DONNE D. 
Rating:
5.0

Customer did not leave a comment.

SAMIR H. 
Rating:
4.0

Customer did not leave a comment.

Marilynn F. 
Rating:
2.0

App would not work for return. Had to call uhaul number and chat and wait for 30 plus minutes to be informed how to drop off and was never informed of $20 charge for dropping of using "24/7" drop off option

Mary M. 
Rating:
5.0

Simple and efficient. Nice job.

EDWARD C. 
Rating:
4.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

RICHARD G. 
Rating:
4.0

The agent was pleasant and helpful. Thank you. The floor of the cab and the inside deck of the truck were wet, presumably from having been cleaned. Water got onto things we'd rather not have had do so

Kevin Y. 
Rating:
5.0

Nothing

Thomas S. 
Rating:
1.0

First think I was overcharged for Gas I even send proof and pictures and I haven't got any response The Truck was in very bad working condition felt like I was driving a Semi Truck with 4 cylinder engine.

abdul K. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH S. 
Rating:
3.0

I had a poor experience because scheduling never called me. I drove an hour and a half to be told that the nearest truck was an additional 40 miles away. I then spoke to someone named Karen who was incredibly rude. I would improve communication with your customers and tell your employees that they shouldn't have an attitude with the customers.

Heather L. 
Rating:
5.0

Customer did not leave a comment.

Donald N. 
Rating:
5.0

Customer did not leave a comment.

Devin S. 
Rating:
1.0

get newer equipment

Nenad K. 
Rating:
5.0

Customer did not leave a comment.

Kevin O. 
Rating:
4.0

Customer did not leave a comment.

Deborah C. 
Rating:
5.0

Very helpful employees, helped me track down a misplaced item very promptly

Samuel M. 
Rating:
5.0

Thank you guys

Battulga T. 
Rating:
5.0

Nothing

Stephen S. 
Rating:
5.0

Great and Friendly experience

Gerald B. 
Rating:
4.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Very professional and polite highly recomend

Gerald B. 
Rating:
5.0

Customer did not leave a comment.

Angel R. 
Rating:
5.0

For mobile pickup, I didn't know I was supposed to add another contact and have Uhaul call that number. I was there and ready to pick up the truck at 5am. Ended UP getting the truck at 6am. I had to leave and wake up my secondary contact in order for me to get the keys to the truck.

Thomas L. 
No reviews have been submitted for this location.

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