Comentarios del cliente para City Storage Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de City Storage Inc

Grado total:

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Kelly B. en

Grado:

El cliente no dejó un comentario.

steve M. en

Grado:

I was told I could pick up the truck at 730 am . The store doesn't open until 8am. The lady that runs the office saw us and asked if she could help. We waited 5 minutes so she could put her daughter on the school bus, then she helped us get the truck. First person with your company to go above to help me out like this. Usually its wait until the office opens. Didn't get her name but she did a great job that morning. Thank you.

Kylee B. en

Grado:

They had the truck at a different location than what my confirmation email told me go to.

Bryan S. en

Grado:

JT did a great job, even after the computer was telling him things that were obviously false and not allowing him to complete the turn in (it said I was a day late, but today's date was printed right on the screen for turn in). He called Uhaul and made it right.

Julie S. en

Grado:

Staff was extremely helpful I would recommend this location to anyone in the area

Ray T. en

Grado:

Reverse more than a few draconian corporate policies

donna L. en

Grado:

El cliente no dejó un comentario.

MELISSA S. en

Grado:

El cliente no dejó un comentario.

seth W. en

Grado:

El cliente no dejó un comentario.

MARIA V. en

Grado:

El cliente no dejó un comentario.

Jeff G. en

Grado:

El cliente no dejó un comentario.

Patrick B. en

Grado:

El cliente no dejó un comentario.

Ted M. en

Grado:

El cliente no dejó un comentario.

GLADYS M. en

Grado:

There were literally only two trucks to pick from and no trailers whatsoever. I informed the lady I needed an auto trailer as well and she told me she couldn't help me with that and to go to their main distributing location across town. I would have at least expected a courtesy call on my behalf to ensure they had what I was needing before driving all the way over there. I also pointed out that the tires on the uhaul looked like they would need replaced soon and again she told me to inform the receiving company when I returned the truck. And lastly, when I asked her how I should exit the yard with the 26' long uhaul she simply pointed in the general direction, at that point I asked her to get up and physically show me where I should go because I had no idea what she was pointing at, she seemed like I was bothering her with my request. I won't be returning to this location, nor will I send anyone that way. I did in fact go to the main store and the gentlemen there we so helpful and personable. He even attached my trailer for me, offered the right devices I needed to equip the lights to function, and he thoroughly explained to me how to strap the car down. That we outstanding customer service!!

Pete H. en

Grado:

I only drove 16 miles but got charged for 116 miles

Taylor R. en

Grado:

El cliente no dejó un comentario.

Ellen S. en

Grado:

I was given an appliance dolly/hand truck rather than the regular dolly that I reserved. I was also given a 15 foot truck instead of the 10 foot truck that I reserved. I would have been nice if the employee would have helped me adjust the mirrors.

Carl P. en

Grado:

The check in process by phone didn't work and I had to call the number to get the process going. The gentleman I talked to was very polite, very knowledgeable and had me on my way in no time. The location where the truck was parked was very inconvenient, not much room for such a large truck.

Rick B. en

Grado:

El cliente no dejó un comentario.

STAN C. en

Grado:

El cliente no dejó un comentario.