Customer Reviews for City Glass & More
(U-Haul Neighborhood Dealer)

492 reviews

201 1/2 Hwy 82 W   New Boston, TX 75570

(903) 628-6504

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/8/2024: Closed
  • 4/9/2024: Closed
  • 4/10/2024: Closed
  • 4/11/2024: Closed
  • 4/12/2024: Closed
  • 4/13/2024: Closed
  • 4/14/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(903) 628-6504

201 1/2 Hwy 82 W
New Boston, TX 75570

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/8/2024: Closed
  • 4/9/2024: Closed
  • 4/10/2024: Closed
  • 4/11/2024: Closed
  • 4/12/2024: Closed
  • 4/13/2024: Closed
  • 4/14/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

David Strain 
Rating:
5.0

Customer did not leave a comment.

Derrick Ray 
Rating:
5.0

Nice people, nice location

Pat McCoy Bowie County 
Rating:
5.0

Wonderful people to work with

Pat McCoy Bowie County 
Rating:
5.0

Customer did not leave a comment.

Pat McCoy Bowie County 
Rating:
5.0

Customer did not leave a comment.

Pat McCoy Bowie County 
Rating:
5.0

Customer did not leave a comment.

Pat McCoy Bowie County 
Rating:
5.0

Couldn’t be better

Loren Smit 
Rating:
3.0

Location was closed. No one was there. UHaul app would not work to return the truck. Had to take photos and leave it there without check in.

JAMES ANDERSON 
Rating:
5.0

Customer did not leave a comment.

Kenneth KEGLEY 
Rating:
5.0

The best service ever. No improvement needed. City Glass U-Haul Rocks. Used them before & will use them again definitely. Jdm

Jana Madill 
Rating:
4.0

Customer did not leave a comment.

Tiffany Gilmore 
Rating:
5.0

Customer did not leave a comment.

Jeffery Mayo 
Rating:
4.0

Customer did not leave a comment.

Mark Keeley 
Rating:
5.0

Customer service was great! They helped me get the trailer hooked up and had a trailer wiring adaptor on hand for purchase. All around great service. Thank you!

Andrew Young 
Rating:
5.0

Customer did not leave a comment.

tanja cosgrove 
Rating:
5.0

Customer did not leave a comment.

Derick Clements 
Rating:
5.0

Customer did not leave a comment.

Erlinda Polk 
Rating:
1.0

When my husband dropped off the vehicle, he and our son had scrubbed and swept it out. Someone called me (and she was snotty) and told me that the back of the truck stunk. I was not there, so I apologized and told her it was okay to deduct $60 from my account to clean it. Then my husband got home and told me that they actually did clean the hell out of the truck before they returned it. So we're out $60 because someone smelled something. Ridiculous.

Eric Roberts 
Rating:
5.0

Customer did not leave a comment.

Vonni Branson 
Rating:
5.0

Customer did not leave a comment.

MARK KEELEY 
Rating:
5.0

Customer did not leave a comment.

Cindy Gilliam 
Rating:
5.0

Customer did not leave a comment.

Pat McCoy Bowie County 
Rating:
5.0

Customer did not leave a comment.

Pat McCoy Bowie County 
Rating:
5.0

Customer did not leave a comment.

Pat McCoy Bowie County 
Rating:
5.0

Customer did not leave a comment.

Pat McCoy Bowie County 
Rating:
5.0

Customer did not leave a comment.

Pat McCoy Bowie County 
Rating:
5.0

Customers service really good

William Mcgrew 
Rating:
5.0

Stephanie was more than helpful. Truly above the call of duty.....

ROSS JACKSON 
Rating:
5.0

Customer did not leave a comment.

Jeffery Ford 
Rating:
5.0

Customer did not leave a comment.

Russell Schleiden 
Rating:
5.0

Great place nice people!!

Kathy Dunn 
Rating:
5.0

Customer did not leave a comment.

Stephen Young 
Rating:
5.0

Customer did not leave a comment.

Lafay Roberson 
Rating:
5.0

Keep doing what your doing---Ms. Stephanie was "spot on" and took care of business.

ROBERT SPEARS 
Rating:
5.0

Customer did not leave a comment.

JEFFREY SMITH 
Rating:
5.0

Customer did not leave a comment.

Steelie Mcculler 
Rating:
3.0

The location was closed when I arrived (11:40am on a Wednesday) - the hours showed that they were open but the sign in the door said they take a 2 hour lunch. I dropped the truck off and I called the location when they opened back up. The lady was nice and confirmed that the truck was delivered. She sent me my confirmation receipt. Just being open during the posted hours is the only recommendation I have.

Mart Hornbuckle 
Rating:
5.0

Customer did not leave a comment.

Meranda Irving 
Rating:
4.0

One of the straps was so frayed it was difficult to feed it through the slit. Once through, there was only about 6 inches to grab hold of. I use this store frequently, and they are always helpful and friendly.

TROIT JR 
Rating:
5.0

Customer did not leave a comment.

Kirk BROOKS 
Rating:
5.0

Friendly staff. They always go above and beyond to take care us!

Stephanie Hodges 
Rating:
5.0

Customer did not leave a comment.

CHARLES WILLIAMS 
Rating:
4.0

Customer did not leave a comment.

carl fortune 
Rating:
3.0

Customer did not leave a comment.

Jeffery Jefferson 
Rating:
5.0

Customer did not leave a comment.

Patrick Hunter 
Rating:
5.0

Always a pleasure to work with this business.

David Kruse 
Rating:
5.0

Nothing, They are friendly, fast, and very helpful with the rental.

April Higgs 
Rating:
5.0

Customer did not leave a comment.

Brandon Easterly 
Rating:
5.0

Customer did not leave a comment.

Tanya Orr 
Rating:
5.0

Customer did not leave a comment.

Christophor Galloway 
Rating:
5.0

Customer did not leave a comment.

Micheal Whiteman 
Rating:
5.0

Customer did not leave a comment.

Daniel Zeiger 
Rating:
5.0

Customer did not leave a comment.

Michael Haun 
Rating:
5.0

Customer did not leave a comment.

Nathan Withaeger 
Rating:
5.0

Rented 5' x 9' trailer for small transport job; the trailer had great, easy to use rear gate/ramp that was fantastic to load/offload a lawn tractor, made the job easy.

Wade White 
Rating:
5.0

Customer did not leave a comment.

Chad Hilton 
Rating:
5.0

They were great people to work with.

Mary Tallant 
Rating:
5.0

Nothing she was very nice and professional and help us in anyway she could. It was a 10 for everything

Darrell Banks 
Rating:
5.0

All good

Rodney White 
Rating:
5.0

Staff was Awesome and easy to work with. Would recommend to all of my friends and family.

Stacey Howell 
Rating:
5.0

Customer did not leave a comment.

Rodney White 
Rating:
5.0

Nothing everything was 💯

SHANNON SOTO 
Rating:
5.0

They went above and beyond to help us during bad weather

Edwin Clark 
Rating:
5.0

Customer did not leave a comment.

Sandra Jones 
Rating:
1.0

It was rusted so bad we had a hard time useing the car dolly bad we was not happy at all very disappointed we paid over 50$ an because of the rust build up it took so much to get it to work we spent more time trieing to get the rust off we ended up having to wait another day just to move the car very frustrating

Amelia Kennedy 
Rating:
5.0

Customer did not leave a comment.

BENNY WOMBLE 
Rating:
5.0

Customer did not leave a comment.

Jay Calhoun 
Rating:
5.0

Customer did not leave a comment.

Jerry Owens 
Rating:
5.0

Customer did not leave a comment.

Jerry Owens 
Rating:
5.0

WOW, Top notch people and service. Look forward to using them for every event we have.

Pat McCoy Bowie County 
Rating:
5.0

Customer did not leave a comment.

Pat McCoy Bowie County 
Rating:
5.0

Customer did not leave a comment.

Pat McCoy Bowie County 
Rating:
5.0

Customer did not leave a comment.

Pat McCoy Bowie County 
Rating:
5.0

Customer did not leave a comment.

Pat McCoy Bowie County 
Rating:
5.0

Customer did not leave a comment.

terry campbell 
Rating:
5.0

Great people at City Glass

Pat McCoy Bowie County 
Rating:
1.0

Need to keep equipment serviced. It cost me $320 for 2 guys to set while they were waiting for a mechanic to show up to look at truck, plus the cost of the uhaul. We had customers waiting for deliveries and we couldn't help them because we were broke down. I was very upset with service.

Robert Rawls 
Rating:
4.0

Customer did not leave a comment.

Harvey Ridgeway 
Rating:
5.0

Customer service was down home and very professional. The best. Thanks so much!

monte madsen 
Rating:
4.0

Customer did not leave a comment.

Rickey Burleson 
Rating:
5.0

Customer did not leave a comment.

Jay Wylie 
Rating:
5.0

Fast, FRIENDLY, professional service that didn't require a bunch of selfies to rent the equipment.

WESLEY WILLIAMS 
Rating:
5.0

They went beyond great customer service to insure I got the truck and auto transport on time, when reserved. Then helped load the car on the trailer.

STEPHEN PERO 
Rating:
5.0

Staff was GREAT! Friendly and very helpful. Would highly recommend.

Stacey Howell 
Rating:
5.0

Customer did not leave a comment.

Patrick Hunter 
Rating:
5.0

Great service and nice location

Cherie Pocius 
Rating:
4.0

Customer did not leave a comment.

Stephen Workman 
Rating:
5.0

Staff at City Glass are professional, efficient, and friendly. I highly recommend this company.

Dave Survine 
Rating:
5.0

Customer did not leave a comment.

Joe Dean Yoder 
Rating:
4.0

Customer did not leave a comment.

Blake Piland 
Rating:
5.0

Very friendly, helpful, and accommodating to our arrival time!

Lynn McConnell 
Rating:
5.0

Customer did not leave a comment.

John Free 
Rating:
3.0

Customer did not leave a comment.

Mary Payne 
Rating:
5.0

Customer did not leave a comment.

BENNY WOMBLE 
Rating:
5.0

Customer did not leave a comment.

Dave Survine 
Rating:
4.0

Customer did not leave a comment.

James Royall 
Rating:
5.0

Customer did not leave a comment.

Heather Thomas 
Rating:
5.0

Fast and friendly service.

Wayne Baker 
Rating:
5.0

Everything was great. Great staff, friendly and helpful. Equipment worked well.

Larry Smit 
No reviews have been submitted for this location.

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