Everything went well with the reservation thank you!
JEWEL H
Customer Reviews for Citizen Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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SHELTON WI apologize that I don't remember the names of the two ladies that helped me. They were very kind, friendly, and helpful. We rented a dolly along with the truck and left the dolly behind, but within minutes they were calling to remind me
PAMELA RThe $99 for 24 hours was reasonable. However, charging almost $200 extra to extend for a FEW extra hours is deplorable!
HEATHER TVery good people and good service no problems at all
GEORGE RI had indicated that I would be back by 3:30pm. I had parked the van in the parking lot by 3:30pm. There on the door was the clock indicating the attendant would be back at 4pm. It would have been nice to know ahead of time, from the attendant, that they would be out at the time I indicated that I would be returning the van. I could have planned accordingly, instead of sitting in my car for a half hour on a hot summer day waiting to return the key. Quick Version: Give the customer a heads-up. It was a busy day and I still had LOTS to do. No time to waste.
VALERIE DEmployees were late was not able to pick up at time I requested.
Erica RShould not have been able to schedule a pick up during the time this facility was closed for lunch If we knew ahead of time we could have made adjustments to the moving schedule. It was very inconvenient to arrive to a closed facility and just have to wait.
Michael HNada
Bobby L