Customer Reviews for Citizen Storage Titus Rd
(Distribuidor de U-Haul del vecindario)

6 comentarios

1880 Titus Rd   Memphis, TN 38111

(901) 458-9385

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 6 p. m.
  • Sáb.: 8:30 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(901) 458-9385

1880 Titus Rd
Memphis, TN 38111

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 6 p. m.
  • Sáb.: 8:30 a. m. - 5 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

The truck was not ready my reservation was at 10 am and it was 11.06 am before i could leave.

Anita L. 
Clasificación:
1.0

Don't expect extra knowledge on how to use disconnect a car tow, be prepared to pay extra for dropping the tow off early so you can safely empty your 26ft truck....and than not get a call being told of these charges. Uhaul NEW MOTTO: "To provide more and more customers a higher and higher cost with little care to quality, service, or training."

Dawn M. 
Clasificación:
4.0

There is very limited parking here so make sure you show up during operating hours or you will have no idea how to park the truck. I got there 30 minutes before closing time. The staff was very helpful though and directed me how to park.

DAVID C. 
Clasificación:
1.0

I return the uhaul before 3:30pm and no one was in the office. So, I put the key in the drop box like the lady told me to before I left. Then, I get an transaction from my bank where I was charged $41 for another day when the uhaul was returned. I called the uhaul place and this same lady told me to call the 1800 number because she checked it in at 4:00pm. This uhaul place I will never use again. Poor customer service

Shaquonta L. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jinesh T. 
Clasificación:
4.0

The truck smelled like someone had been smoking in it and the truck's gas was almost empty. Nevertheless, I returned it with over 1/4 tank. I was charged for a 2-day rental, however, I only rented it for 8 hrs. I submitted documents (pictures) of return mileage, key and time of return to the U-Haul Headquarters. The time was overstated by 16 hrs. and the mileage was overstated by 1 mile. At 10:56 am on 11/30/2020, I called the location at 901-458-9385 to inform them of the error. I repeated myself numerous times to the U-Haul representative about my concerns. She got so irritated with me that she began to raise her voice and became very nasty and hung up on me! I immediately called the corporate office to discuss my situation and Mr. Thomas Gay professionally handled the situation and I thanked him for his professionalism and courtesy.

HERBERT W. 
No se han enviado comentarios para esta ubicación.

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