Train the staff to assist customers on site and to have knowledge of the system to help WHEITHER in store or online. This was by far the worst experience I have ever had with Uhaul!! I was given your equipment as scheduled, then I received and email after leaving the site that my reservations had been canceled!!! I had to call the 1-800 number to inform then that I did not cancel my reservation and I was in route to return the equipment. I had to go through the entire process of reserving the trailer as if I never picked it up.Donna M.
Customer Reviews for Citgo
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Owner wasn't at the store so employee had to call and get her down to store to do the rental because they haven't trained her on it yetBryan C H.