The instructions for pickup using the app need to be fixed. The instructions indicated that the key lock code is at the "bottom of the screen"; however, the code won't be displayed until AFTER payment has been processed. Fortunately, I was there during business hours, and the person inside the store was able to help. Also, note that the location no longer says "CITGO" on the store.Michael W.
Customer Reviews for Citgo
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.David K.
El cliente no dejó un comentario.JOHN M.
Wear masksalison K.
El cliente no dejó un comentario.BRIAN R.
El cliente no dejó un comentario.BILAL S.
El cliente no dejó un comentario.KYLE B.
Add a sign. Needs some sort of U-haul exposure. The location does not advertise well for U-haul.RICHARDARTHUR M.
El cliente no dejó un comentario.AUSTIN H.
This location was great - friendly and helpful uhaul repsANDREW M.
El cliente no dejó un comentario.Cheryl J.
El cliente no dejó un comentario.Brooke P.
Friendly staff, clean facility and clean rentals- would definitely recommend this location to others.LAURA E.
Nothing. It was nice to have a drop off location where you can fill the tank when you get there.BARBARA J.
El cliente no dejó un comentario.Wesley A.
Frictionless! Monique was great!FRASER V.
Check in is a nightmare. The app has so many glitches I had to create 4 accounts before it took a password that was verified seconds before. On top of that the reservation system took all my info and then I had to do it all again at check in WTF. Horrible horrible horrible processWalter L.
El cliente no dejó un comentario.JAMESJ D.
Monique was fantastic! Great drop-off location too.MICHAEL F.
Not broke don't fixvincent T.
U-Haul rep -Monique and Matt were very professional and friendlySHIRWIN C.
El cliente no dejó un comentario.TIMOTHY H.
El cliente no dejó un comentario.Steven D.
This location was great. However, I reserved a truck a month in advance and closer location to my home. I was called a day or two prior to pick up to say. My truck isn't available and I also has to use a different location. Not happy but agreed. Then a couple of hours prior to pick up. I was called to say my truck had been rented and no trucks can be found. Finally a truck was located and so on. This was an terrible experience. I will share this poor experience with everyone I can. I will use a competitor going forward. It's a shame I have been using your trucks a few times a year over the past five yearsJEFFREY B.
El cliente no dejó un comentario.JOSEPH B.
Friendly experience. I appreciated their attitudes! Moving has enough stressLONNIE H.
El cliente no dejó un comentario.DESTINI B.