Comentarios del cliente para Citgo Food Mart

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Citgo Food Mart

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Erica K. en

Grado:

Convenient location - attendant was very friendly and easy return process. Facility not very desirable.

zev S. en

Grado:

Mrs Patel hanged up phone on me while I asked her directions as my gps was wrong Mrs Patel told me on the phone that she has no van for me so I called the main number and they said that just go as the truck is reserved for me So I asked local guys to help me find the location When I reached her I asked her why did u hanged up phone on me She said she was busy with customers so I asked her why didn’t u tell me nicely please hold or please call back I called the main number at 845 565-5122 and complained about mrs Patel how she is treating me and if I remember good Julia picked up she was very nice and she promised additional 50 miles however when I dropped off the truck I was charged for the additional miles I didn’t receive the 50 additional miles

John F. en

Grado:

The trailer was not equipped with the proper hook up. I had to drive to another town to purchase the right length for the lights to reach my truck. The manager of the station seemed to have no idea what was missing and was unable to help. The people where we dropped off the trailer verified that the trailer did not have the proper hook up.

Megan L. en

Grado:

The place was fine, but it was NOT where I made the reservation for drop off. I had to drive 45 min out of my way. Uhaul needs to improve this overall experience as I would rent from someone else next time I need a truck.

Andrew M. en

Grado:

Very good people working at this location. We were stuck with a broken down motor cycle and no way to load it in our rental. These gentleman went out of their way to find us help to load the truck!!!

walter Z. en

Grado:

The ratchet straps for the front tires were very difficult to operate when I picked the trailer up. I had to spray them with wd-40, then they worked fine.

Patrick C. en

Grado:

Turned on the heat and a mouse nest and poop blew out and the car trailer was m

Steven G. en

Grado:

El cliente no dejó un comentario.

Paul R. en

Grado:

El cliente no dejó un comentario.

frank Z. en

Grado:

El cliente no dejó un comentario.

DOUGLAS S. en

Grado:

I had rented from this facility several times - always satisfied - until now. With the most recent rental - I went over the approximated mileage, which resulted in additional billing. I have no problem with that, except that the new charges were computed without a deduction for the previous billing - which had been held on my credit card. I was concerned that this might happen - but the clerk assured me it wouldn't happen. It DID and I have been billed twice for the original charge. NOT HAPPY and would NOT recommend this station unless this issue is corrected as expeditiously as possible.

Menahem K. en

Grado:

El cliente no dejó un comentario.

WEINGARTEN I. en

Grado:

El cliente no dejó un comentario.

Kenneth S. en

Grado:

Rented truck for 2 days but only needed it for 1 Could not get a refund even though you charge rental by the day .I guess renters should only rent it for a day and return it when they want and just pay the days kept Doesn’t look like it’s good for U Haul scheduling but renters can save $$$

Gregory L. en

Grado:

El cliente no dejó un comentario.

BARRY G. en

Grado:

El cliente no dejó un comentario.

Jose M. en

Grado:

Trucks it was dirty after my arrival I had to put oil in the truck give it maintenance