Jason was very helpful and efficient!! I would highly recommend this location
Bruce I.
Customer Reviews for Circle City Transport LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Took picture of gas gauge before and after and they still charged me 15.00.
Patrick R.Poor communication and lack of assistance in connecting the equipment.
Calvin F.No mobile pickup. Website states this location allows it, it does not. Location did not have any dollys that were requested. Moving pads were not in truck but I was still charged for them.
Joshua C.Original reservation was at 7027 E 86th, Indianapolis. They had no trailer. Found one at the Cicero location. When I arrived there no one was there even though during posted business hours. Wait for them for about 20 minutes. When I returned trailer had to track someone down in the back of their lot. The rental was one big hassle.
Bradley B.No one available to help us both times and the app was going very slow, making the pick up and return process take very long.
Hannah S.The owner went out of his way to make a bad reservation created by U-Haul center elsewhere right and was able to send us on our way.
Ricky B.While the vehicle didn't have any trash or debris inside of it, it was also not swept out which would make it unclear if I would later be charged for a vehicle not swept out upon return. The engine light was on the entire time. I did not realize the gas cap was missing until I went to fill it up. I picked up the vehicle with 1/8 of tank of fuel which doesn't get one very far down the road and is not a good way to start off a rental.
RYAN P.Several issues when picking up the trailer. Very unprofessional!
Cassie E.The man on duty that checked out the equipment to me was very pleasant. The trailer appeared to be almost brand new. No it's a matter of minutes.
Andrew W.Have a vehicle when the reservation is made and not call a 11 foot upgrade a “free upgrade when it won't fit into the spot you need to load it
josh P.Not a thing. Great customer service and equipment.
Brian S.Very helpful and professional.
Benjamin S.