Customer Reviews for CIM Auto Service
(U-Haul Neighborhood Dealer)

230 reviews

390 Rue Des Pins Unit 6   Saint-Elzear, QC G0S2J2

(581) 703-6356

Office Hours

  • Monday - Friday:
    9 am - 12 pm / 1 pm - 6 pm
  • Saturday:
    9 am–12 pm
  • Sunday:
    Closed
Special Operating Hours
  • 5/23/2024: 1:00 pm - 6:00 pm
  • 8/24/2024: Closed
  • 8/25/2024: Closed
  • 8/26/2024: Closed
  • 8/27/2024: Closed
  • 8/28/2024: Closed
  • 8/29/2024: Closed
  • 8/30/2024: Closed
  • 8/31/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(581) 703-6356

390 Rue Des Pins Unit 6
Saint-Elzear, QC G0S2J2

Services at this Location:

Office Hours

  • Monday - Friday:
    9 am - 12 pm / 1 pm - 6 pm
  • Saturday:
    9 am–12 pm
  • Sunday:
    Closed
Special Operating Hours
  • 5/23/2024: 1:00 pm - 6:00 pm
  • 8/24/2024: Closed
  • 8/25/2024: Closed
  • 8/26/2024: Closed
  • 8/27/2024: Closed
  • 8/28/2024: Closed
  • 8/29/2024: Closed
  • 8/30/2024: Closed
  • 8/31/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Isabelle Guevin 
Rating:
5.0

Customer did not leave a comment.

Steven Cyr 
Rating:
5.0

Even if it was after operating hours the owner of the shop was still on site and came out to help with the return of the equipment. Amazing service

Francois Brochu 
Rating:
5.0

Customer did not leave a comment.

Antony Labrecque 
Rating:
5.0

Customer did not leave a comment.

Mike Lapierre 
Rating:
5.0

Customer did not leave a comment.

Mike Lapierre 
Rating:
5.0

Customer did not leave a comment.

Daniel Rousseau 
Rating:
5.0

Les freins semblent avoir un petit problème.

Carol Labreque 
Rating:
5.0

Customer did not leave a comment.

shyrley turgeon 
Rating:
5.0

Customer did not leave a comment.

Hakim Dulac-Khair 
Rating:
5.0

Customer did not leave a comment.

Stephane Roy 
Rating:
5.0

tres bon service 👌👍

Karl Lachance 
Rating:
5.0

Customer did not leave a comment.

Marcus Meacher 
Rating:
3.0

Customer did not leave a comment.

Michel Gagnon 
Rating:
5.0

Excellent service

Frederick Cote 
Rating:
5.0

Customer did not leave a comment.

richard brown 
Rating:
1.0

À la fin de la journée j'ai laissé le véhicule au point de dépôt demandé et lui aussi n'était pas au courant. J'ai reçu une facture et on me charge 388$ plus taxe pour ne pas avoir laissé le véhicule à l'endroit que j'avais choisi en ligne. J'ai envoyé les image de ma commande à l'employé de la réception... Il ne m'a jamais répondu...

Jean-Philippe Boilard 
Rating:
4.0

Customer did not leave a comment.

Claudia Plourde 
Rating:
1.0

It was not the right location. It's the location of the other customer.

Patrice Perron 
Rating:
5.0

Customer did not leave a comment.

Daniel Gravel 
Rating:
4.0

Customer did not leave a comment.

Jean marie lapointe 
Rating:
5.0

Customer did not leave a comment.

Stephane Roy 
Rating:
3.0

Personne a la possession de la remorque( check in) Équipements propre/ pneu de secour abscente, problème lumières sur remorque .Roulé 800km sans problème!

pascal pelletier 
Rating:
5.0

Customer did not leave a comment.

Steve Labrecque 
Rating:
5.0

The entire experience was outstanding! Service, quality, and assistance were exceptional.

Douglas Tardif 
Rating:
1.0

Customer did not leave a comment.

Annabelle Nadeau Parent 
Rating:
4.0

Customer did not leave a comment.

Daniel Gravel 
Rating:
5.0

Customer did not leave a comment.

guy champagne 
Rating:
5.0

Customer did not leave a comment.

jacques gravelle 
Rating:
5.0

Customer did not leave a comment.

guy champagne 
Rating:
5.0

RIEN!!! Vous avez rien à changer, votre approche client est incomparable et c'est presque impossible de trouver un service à la clientèle aussi parfait. La gentillesse et la politesse que j'ai eu était aux dessus de mes espérances. Félicitations pour votre travail sans reproche

Claude Daigle 
Rating:
5.0

service parfait

pierre dion 
Rating:
5.0

Customer did not leave a comment.

Audrey Sevigny 
Rating:
5.0

Customer did not leave a comment.

TYLER CHACKOWICZ 
Rating:
5.0

Customer did not leave a comment.

Vincent Nadeau 
Rating:
5.0

Customer did not leave a comment.

Annick Deblois 
Rating:
4.0

I needed a Furniture dolly, but none was available at time of pickup. I had to rent one from a rental tool store

Paul Sarrazin 
Rating:
5.0

Customer did not leave a comment.

Gerry Brideau 
Rating:
5.0

Impossible to do the self check in over there since the app always says we aren’t at the right position. Lucky the guy knows and wait for the customer to arrive.

Francis Ouellet 
Rating:
5.0

Customer did not leave a comment.

Jeremie Vigneault 
Rating:
3.0

Customer did not leave a comment.

Vanessa Guay 
Rating:
5.0

Very nice and friendly place. A must to know Five Stars rating.

Simon Bedard 
Rating:
5.0

Customer did not leave a comment.

daniel guerard 
Rating:
5.0

Customer did not leave a comment.

Pascal Audet 
Rating:
3.0

Customer did not leave a comment.

Marylin Fortin 
Rating:
1.0

4 seasons tire aren't legal in quebec during winter months. Got stuck in my driveway, what a shit truck. Uhaul rental agent mentioned I could pickup the truck about anytime, which was not the case. Owner of the pickup location wasn't there, mobile app didn't work and customer service is awful. Will never use uhaul again.

Remi Germain-Tremblay 
Rating:
5.0

Customer did not leave a comment.

janick fortin 
Rating:
4.0

Avoir une version française de votre site. Peut-être déneiger le camion et déglacer la porte de la boîte arrière. Vérifier si la boîte du truck a besoin d'un coup de balai pour le prochain client. ( Moi, il y avait quelques trucs). Au départ, le niveau du réservoir était au 3/8, alors que les références pour rendre le truck avec le bon niveau d'essence est 1/4. Effectivement, ce n'était rien de trop désagréable, je le louerais à nouveau même avec ses petits désagréments. Ce ne sont que quelques points qui rendrait mon expérience encore plus agréable, la prochaine fois.

francois lamontagne 
Rating:
4.0

Customer did not leave a comment.

Cathy Lapointe 
Rating:
5.0

Customer did not leave a comment.

eric lachance 
Rating:
5.0

Customer did not leave a comment.

Jeff Morin 
Rating:
5.0

Customer did not leave a comment.

chantal marcoux 
Rating:
5.0

Customer did not leave a comment.

Yvan Lessard 
Rating:
5.0

Customer did not leave a comment.

DANIEL ST PIERRE 
Rating:
5.0

Customer did not leave a comment.

Roxanne Poissant 
Rating:
5.0

Customer did not leave a comment.

Audrey Mayer 
Rating:
5.0

The app and the web site wouldn’t work for my drop off on a Sunday. The garage was closed but I ran into some very helpful people who could check me out. Even tho the location was 15 miles further away, I’m glad I ran into them.

Samuel Lamontagne 
Rating:
5.0

Customer did not leave a comment.

Hugo Laberge 
Rating:
5.0

Customer did not leave a comment.

Éric Guay 
Rating:
5.0

Customer did not leave a comment.

DANY LAFLAMME 
Rating:
1.0

L’endroit étais fermée le samedi à midi. Aucune arrière cour pour sécurise ce qu’on retourne, comme une remorque. Nous avons louer un camion 10 pied cube a 19.95$ plus 1.43 du km… Finalement, il y a eu d’autre montant ajouter sans avoir été informer. Charge du gaz quand nous avons gazer (11.24$) et un montant de 22.78$ de plus pour aucune raison. Je suis vraiment désappointé. Merci!

johanne martel 
Rating:
5.0

Customer did not leave a comment.

Justine Badia 
Rating:
5.0

Customer did not leave a comment.

Chantale Vallée 
Rating:
5.0

Customer did not leave a comment.

Steve Labrecque 
Rating:
5.0

Easy

Gerald Lemieux 
Rating:
5.0

Personnel super à l'écoute, vraiment bon service.

CHANTAL BEDARD 
Rating:
5.0

Customer did not leave a comment.

Pierre Charbonneau 
Rating:
3.0

Vraiment trop loin de l'adresse originale

REMI BERNIER 
Rating:
5.0

Customer did not leave a comment.

Rob Boucher 
Rating:
3.0

The website is really badly done for 24/7 service with (location problem). It would have been nice if you sent me an evaluation in French. My language is French by respect, not English.

Andy Thellend 
Rating:
4.0

Customer did not leave a comment.

Alain Montminy 
Rating:
4.0

Customer did not leave a comment.

Yann Dumas-Richard 
Rating:
3.0

C'était un petit garage de mécanique je ne m'attendais pas à sa le service de la part du propriétaire du garage était bon mais il manquait des couvertures que je n'est pas eux..... Et j'avais demandé à avoir un diable normal et j'ai eue un diable à électro..... Et surprise à mon arrivée le prix était énormément plus haut que indiqué sur le site lors de la réservation...... 61$ sur le site mais en réalité sa m'a coûté 160$ avec le dépôt..... En plus que la majorité des messages que j'ai reçu de U-haul était uniquement en anglais..... Donc je donnerais 4 étoiles sur 5 pour le propriétaire du garage mais 0 étoiles a U-haul........

Michael LevesqueDumont 
Rating:
5.0

Le gps localisation ne fonctionne pas , j’ai due téléphoner au propriétaire du garage pour qu’il vienne me donner l’accès au véhicule.

Dave Lamontagne 
Rating:
5.0

Customer did not leave a comment.

ALAIN DIONNE 
Rating:
3.0

Customer did not leave a comment.

Michel Ouellet 
Rating:
5.0

Customer did not leave a comment.

teri rheaume 
Rating:
3.0

Le niveau essence était un peu plus bas qu'indiqué sur le contrat entre 15 à 20$....je l'ai réalisé après la prise du véhicule.

JIMMY STUART 
Rating:
5.0

Excellent service, le camion etait super propre et tout fonctionnait très bien.

DENIS GAMACHE 
Rating:
1.0

They changed the reservation 3 times. The truck was dirty and the windshield full of dead bugs. First and last time I book with that ratchet outfit.

Patrice Simard 
Rating:
5.0

Customer did not leave a comment.

Steve Labrecque 
Rating:
5.0

Customer did not leave a comment.

Panagiotis Karelis 
Rating:
5.0

Customer did not leave a comment.

oscar tshizala 
Rating:
4.0

Customer did not leave a comment.

Nicolas Kevin Asselin 
Rating:
5.0

Customer did not leave a comment.

benoit coté 
Rating:
4.0

Customer did not leave a comment.

Stephane Beaulieu 
Rating:
2.0

Customer did not leave a comment.

CYNTHIA OUELLET 
Rating:
5.0

Customer did not leave a comment.

VINCENT THIERRY BOUILLEUX 
Rating:
5.0

Customer did not leave a comment.

josee maher 
Rating:
2.0

Customer did not leave a comment.

Raymond Bureau 
Rating:
2.0

La propreté de l’établissement et ils n’ont aucune accessoires sur place

serge desroches 
Rating:
5.0

no

Stephane Clavet 
Rating:
5.0

Customer did not leave a comment.

Etienne Lessard 
Rating:
5.0

Customer did not leave a comment.

Steve Labrecque 
Rating:
1.0

Customer did not leave a comment.

richard rancourt 
Rating:
5.0

Customer did not leave a comment.

vicky houde 
Rating:
5.0

Customer did not leave a comment.

William Murray 
Rating:
5.0

Customer did not leave a comment.

Entreprise coupouce 
Rating:
5.0

thanks

Rachelle Chateauneuf 
Rating:
5.0

Customer did not leave a comment.

Eric Gagné 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top