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Debra C
Customer Reviews for Chucks Used Cars
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Chuck has always gone above and beyond. He tries to make easy on the customer.
Glenn WChuck is always dependable and reliable.
Jeffrey GThe pickup and drop off process was so easy. I would recommend this location to anyone needing a Uhaul.
JOANNA RBest service in this area by far.
Tony BBilly couldn't have taken any better care of us. We'll be back soon.
James HThey are so fast and easy and very friendly.
Sam KBest Rental place in Rogers…
Chuck Swrong pickup location
Sherwood VThe online service was not user friendly and the employee at this location was not helpful at all. Would not recommend
Jeff CAn excellent experience
MARTIN HNo problems. Went smoothly.
Rob WThis is the second time I've used Chuck's and he is always friendly and makes the process seamless. Thanks!
James Mgreat people and friendly service
Rob MChuck was great to deal with. Took care of me quickly and got me on the road. Great service, well taken care of.
gary sAt this location.. nothing I can see.. just great folks at Chucks. They got me fixed up and on the road quickly.
gary sEasy.. affordable... friendly! Saved us as we had a lot to move across town
Traci YAwesome service!
Jeremy SI did everything online, picked a location, equipment, etc. I verified my vehicle & checked in online. When I arrived, Uhaul had moved my reservation 15 miles away, so going online was pointless. I found Chucks on my own, & they were Great! People were Awesome!
JEREMY RI was over charged. Billed for two days. Van was back in less than 24hrs.
Jeremy HDrop off after hours - found the drop box fine, no other interaction.
stacey bExcellent all the way
Tracy RAll Good
CHUCK SWhat can I say, all was great!! But Chuck is my Papa!!! Thanks Papa!
Camdon MAll went well
Peter BLike new equipment, clean inside and out...very helpful staff
david sAn excellent experience!!
MARTIN HAn excellent experience. Very friendly.
MARTIN HGreat outstanding service! Would use again. Highly recommended!
Don GVery nice and helpful!
sarah sI have no complaints except with gas millage but that's not your fault
Frank GChuck will go the extra mile to take care of this customers
RICHARD MWhen a quote is given, I would give the full quote from where it is leaving from instead of the local per day quote. I was given the local quote at Chuck's but when I got the bill it was 155.00 plus tax. I admit the rough quote of 33.00 with tax sounded to good to be true given that I was pulling it 300 miles one way. But in any event it worked out and we'll still have Christmas. Thanks, Edwin
EDWIN WThis location charged me for pads I didn't receive and a cleaning charge when I took my trash out of the vehicle when i returned it. I want a refund for the $91.?? They charged me.
Ryan HAn excellent experience.
MARTIN HThe windows were dirty.
Heinz KDrop off keys in drop off box.talk to a rep.over the phone
laura rWhen I called in, the owner was leaving on vacation but came back by his office to take care of me. I really appreciate good customer service like that!
DAVE MNot use Chucks. I had to unhook trailer myself while his son watched. Chuck was at lunch n
David WChuck is the best UHUAL man in the business!!! And he is a great American! Tim
Tim RThey were closed. We were told to leave it and turn in the key. That was fine.
Tommie TFire him
TAMMY KExcellent experience.
Martin HI
jim fan excellent experience
MARTIN HNothingy experience was great the people were very mice helpede with what I needed I would a will rent from them agsin
Shane Hthe van was very helpful in our move.
Harry Hconvenient location and good service
SHIRLEY YI know there are other U-Haul rental locations closer, but Chuck is so accommodating and pleasant, we always go to him.
Melissa CChris and Chuck are amazing and very helpful .
DEREK H