Very Good, Indeed.JOSEPH MICHAEL P.
Customer Reviews for Chucks Auto Service LLC
(Distribuidor de U-Haul del vecindario)
Sturgis, MI 49091
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 12 p. m.
- Dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.ERMA E.
A better inspection of equipment. Had to get a tire changed before trailer could be used.Robert B.
El cliente no dejó un comentario.Curtis H.
The staff were friendly and very helpful. Equipment was ready as sch. Would recommend this service to anyone.John K.
El cliente no dejó un comentario.Michael S.
The folks at the site were great!! The U-Haul website was terrible! I couldn't change reservations - I had to call. I was promised a phone call the night before. It never came. I tried to check-in on line - didn't work. I will always use U-haul - you're a great organization - but your website is really bad!!JOHN B.
Both people were extremely helpful and quick to get us going. Tks !RICHARD C.
El cliente no dejó un comentario.ALBERTO H.
Your after hour drop off instructions were useless. You sent a text with instructions that could not be followed because your web site lacked what the instructions pointed to. This was very bad sine I needed to travel 3 hours away. I was considering using U-Box for my move. I will look much harder at the alternative as a result of this and my pickup experience.David K.
El cliente no dejó un comentario.AMY G.
This was pretty darn easy. I did the pre-check-in and that makes it even faster. The lady was very quick and attentive and had me on my way quickly. That is always important. What more can you ask for? GraciasNathan H.
El cliente no dejó un comentario.Markalan W.
El cliente no dejó un comentario.Roberto A.
El cliente no dejó un comentario.JONATHANJAVIER F.
El cliente no dejó un comentario.WILLIAM LEROY K.
The online check in and check out are not functioning properly, and I had to call customer service to check the truck back in. The problem seems to be with the pictures not transferring properly.Brandon D.
El cliente no dejó un comentario.Greg B.
El cliente no dejó un comentario.JENNIFER OLEAN D.
My quote was rewritten and a utility dolly was left off of the new quote. The men working there were hanging out in the lobby talking loudly, it was early in the morning and they had just opened and all of these distractions made the transaction that much more difficult to finalize so I could be on my way. The lady who helped me with my quote was nice and tried to help me find a utility dolly that was left off of my new, rewritten quote but was distracted by the phone, her baby and the loud commotion of the lobby. Overall, I think everything could have been much better and I would say there is great room for customer service improvement.JAMIE RAY K.
El cliente no dejó un comentario.Justin H.
El cliente no dejó un comentario.Jason H.
Be more friendlylarry B.
People found the trailer we wanted. Worked out great. Hooked up trailer and worked wonderfully all the way on the trip. Gracias.richard C.
Friendly and knowledgeable staff, very helpful throughout the process, quick to solve problems. Kind and courteous.Laura U.
El cliente no dejó un comentario.darla T.
Make online sign up easier so you don't take 2 hrs to get your rental trailer and an a hour to drop it off, I used trailer for less time than it took to rent and drop offkevin B.
El cliente no dejó un comentario.JUAN J.
Nothing. If everyone is treated like we were,they did a great job! Looking forward to doing business with them again!AMANDA B.
El cliente no dejó un comentario.MARKALAN W.
I was very happy! The truck was there and waiting in the staff was very friendly!WAYNE P.
El cliente no dejó un comentario.MICHAEL ALAN B.
El cliente no dejó un comentario.Gloria F.
El cliente no dejó un comentario.DAVID C.
Very easy no contact dropofffPatrick M.
Customer service need improvement lady renting them has very bad attitudeVICKY V.
El cliente no dejó un comentario.Dylan R.
Maybe give a few miles leewayANNA MARIE M.