Comentarios de los clientes para Chucks Auto Service LLC

My quote was rewritten and a utility dolly was left off of the new quote. The men working there were hanging out in the lobby talking loudly, it was early in the morning and they had just opened and all of these distractions made the transaction that much more difficult to finalize so I could be on my way. The lady who helped me with my quote was nice and tried to help me find a utility dolly that was left off of my new, rewritten quote but was distracted by the phone, her baby and the loud commotion of the lobby. Overall, I think everything could have been much better and I would say there is great room for customer service improvement.

Be more friendly

People found the trailer we wanted. Worked out great. Hooked up trailer and worked wonderfully all the way on the trip. Thank you.

Friendly and knowledgeable staff, very helpful throughout the process, quick to solve problems. Kind and courteous.

Make online sign up easier so you don't take 2 hrs to get your rental trailer and an a hour to drop it off, I used trailer for less time than it took to rent and drop off

Nothing. If everyone is treated like we were,they did a great job! Looking forward to doing business with them again!

Nothing

I was very happy! The truck was there and waiting in the staff was very friendly!

Very easy no contact dropofff

Customer service need improvement lady renting them has very bad attitude

Maybe give a few miles leeway