#1 i was over charged will see if it will come off like they said. Had van for less than 2 hours and they said over 100 miles. Didn't go over 30 miles. Van drove fine on side streets but like crap on highway.DAVID S.
Customer Reviews for Chuchays Supermarket
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Keep doing what you are doing. Great service, clean vehicles and easy to work with.PAMELA A.
The only problems that I had were with the app. Multiple timeouts and had to refresh several times to advance to the next step. One error was fatal, but starting over allowed it to resume were I was.Keith L.
El cliente no dejó un comentario.MICHAEL G.
El cliente no dejó un comentario.MICHAEL G.
El cliente no dejó un comentario.JOHN R.
Every thing was amazing and I can't wait to rent again. Very honest hearted people and hopefully are blessed.PAA O.
Everything was good. Check-in / check-out was easy. The cargo van was clean & ready to go. I was anxious about leaving my own car overnight due to a rash of break-ins in our area, so, the store's owner directed me to park at the front of the store, and came outside with me to point out the location/direction of some of the security cameras, where any activity would be recorded (my car was fine). Store Owner was courteous, professional and kind.CYNTHIA D.
Gentlemen was extremely nice and took the time to make sure all my paperwork was completed and I had no questions about anything. Would recommend this location as wellLINDA P.
El cliente no dejó un comentario.Darius S.
Make sure that U-Haul online makes very clear that a PERSON NEEDS to complete the information online beforehand, and the site needs to emphasize that the truck and supplies are not paid for yet, till the driver's license, second's person's phone #, etc. is received- this should all be stated on the website so that when a person goes there, they have everything they need to just pick up the truck and leave. The manager there was extremely rude with a chip on his shoulder.Chris C.
Excellent experience! We are very grateful for the resources to move into our new home!Justin P.
El cliente no dejó un comentario.CHRISTOPHER D.
I would hesitate picking up or returning at this location after dark otherwise it was easy to find and conveniently located. We did the contactless pick up and it was pretty easy to get the truck but I would recommend taking pictures for yourself if the mileage and gas, I found these hard to locate upon return to fill up the tank correctly. The return process had some glitches in the website that made it somewhat time consuming but overall it worked very well for us and I would recommend!Katherine G.
El cliente no dejó un comentario.Taylor K.
The vehicle was just old and needed maintenance. Transmission sounded bad. Broken wire at back wrapped around handleLARRY L.
El cliente no dejó un comentario.Kerri G.
El cliente no dejó un comentario.Ann Marie F.
El cliente no dejó un comentario.Patti R.
El cliente no dejó un comentario.DEDEH C.
Would definitely rent from this location againRobert M.
El cliente no dejó un comentario.ROBERT S.
El cliente no dejó un comentario.Tarek A.
El cliente no dejó un comentario.Austin H.
El cliente no dejó un comentario.Ersie J.
Can't think of anything. Thank you!Steve H.
Don't lose that location/owner. Smiling is congratulations and we need to spreading more love happiness in this day and age.DARIEN R.
Chuchays is well managed and efficient at pickup and dropoff. The truck was clean and ready for use. ¡Gracias!John B.
El cliente no dejó un comentario.ROB K.
Very nice people and quick.jeff E.
El cliente no dejó un comentario.Kimberly G.
El cliente no dejó un comentario.Michiyuki S.
The app was very slow and I had to upload photos multiple times.Robert G.
I didn't receive all the blankets, had to make a special trip back. Still didn't get all the blankets I needed. When I called u-haul direct. They said they would refund the full blanket cost. They only gave back $8+ dollars. Total crap.Braden F.
I was charged $258 for a van I rented for two hours. I put about 20 miles on the vehicle,and used little gas.Byron C.
El cliente no dejó un comentario.Fadumo A.
El cliente no dejó un comentario.Joseph P.
Great service. Very Polite and helpful. This will be my go to rental location from now on.mike P.
Great customer service! Truck was in wonderful condition and worked perfectly for our needs. Would use again!Joshua D.
El cliente no dejó un comentario.Leanna R.
El cliente no dejó un comentario.Bryan B.
The vehicle was not checked in at the site. Which could have potentially cost additional charges; had to make what should of not been needed calls to ensure that Uhaul knew that the truck was returned. Also call again to confirm that they indeed knew it was returned.Sarah G.
Loved the new truck and the mobile service was really goodBarbara P.
El cliente no dejó un comentario.John H.
This location person is very rude and even though I filled the gas according to the limit he fighted and argued with us and charged more $$$ .he dont know how to talk to customers. Even the u hall also not maintained properly. Very old .noisy.RAMA KRISHNA N.
Quick & easy to reserve online, ready when I got there.Kimberly G.
El cliente no dejó un comentario.Kay L.
El cliente no dejó un comentario.rebecca K.
El cliente no dejó un comentario.carolyn L.
Agent tried to get me to pay an extra one hundred dollars but I told him I had my confirmation for $152.00, and he said yes but you added $40 insurance to which I replied .... yes that makes the bill $192.00 not $296.00. He then called someone and spoke in a foreign language then came back and and agreed with my math. Did not trust himJim K.
El cliente no dejó un comentario.Michael W.
El cliente no dejó un comentario.roberta T.
No problems, no delays!brent K.
El cliente no dejó un comentario.Jason L.
The truck was a little shaky this time. Very loud. Love the location and the people are great.COLLEEN C.
The store personnel were friendly and knowledgeable, and fast.David M.
Please be sure all ordered equipment is available. We rented a hand truck but all that was available was an appliance dolly. The man in the store was very nice.Melinda B.
El cliente no dejó un comentario.Mary K.
Your online check in is not user friendly on time. I was dropped off and left there waiting for 45 minutes while you confirmed things that could have been done days in advance. Worst experience I've had yet with uhaul. Not sure I'd be inclined to rent from here again. Called customer service line and got no one for 15 minutes and chat gave no proactive updated. All reactive.Brian A.
El cliente no dejó un comentario.Allen K.
El cliente no dejó un comentario.David R.
El cliente no dejó un comentario.Sandeep J.
El cliente no dejó un comentario.Dwight O.
El cliente no dejó un comentario.Charles K.
When a truck is reserved be sure it's there for pickup.. Also I was told I would get an available one for the same price and that didn't happen either..leslie H.
El cliente no dejó un comentario.Michael H.
El cliente no dejó un comentario.Michael H.
El cliente no dejó un comentario.desmand B.
Service was very slow and the van smelled terrible. It obviously had not been cleaned in a while.Mark M.
Just Another Great UHaul LocationMark B.
El cliente no dejó un comentario.Holly M.
El cliente no dejó un comentario.MONICA E.
El cliente no dejó un comentario.justin S.
One of the best uhaul rental experiences i have had yet. The 26' truck was clean and in great shape, pretty easy to drive and was even available with short notice. I would definitely recommend this location!Ryan D.
I paid for covers but didn't have any and hope it'll be removed from my billing.Kent B.
El cliente no dejó un comentario.Deborah E.
Can't think of anything unless free cup of coffeepatricia W.
I've used this location before. They are always friendly and accomadatingrick W.
Service was slow. The owner would make me wait while he helped his grocery customers, when I was in line in front of them. The truck was dirty and smelled like cigarettes.Melanie wilush T.
Always amazing customer service, thank you.JERRICA B.
No problem. Service was great. weJames H.
I was charged for a mattress cover that i purchased online ahead of renting the van, but did not receive the cover nor have I been reimbursed. I also only had the vehicle for a short time and the price seemed fairly high.Cory R.
This was the worst experience I ever had. He was really talking like racist as I was an Indian. Really hurting for meSham Sunder K.
Did not have the size of the truck that I made the reservation for Innes did they give me alternate truckMike N.
Uhaul called and said my trailer was ready to pick up at any time. My reservation was for 4:30pm, but I arrived at about 3:50. The employee working did not know how to check out the trailer (I had already paid online and pre-registered). She called the boss who asked if I could come back in about 20 minutes. Since my reservation was for 4:30 I said sure and came back at 4:30. Still no boss. The employee was nice and apologetic. Since I had already paid, she said I could just take the trailer (which I did). Then I called uhaul customer service and they were extremely helpful and were able to complete the necessary paperwork and email me the contract so everything was in order. I reserved the trailer online. This was not my initial rental location choice but uhaul changed the pickup location. It is clearly stated on the online registration that this is a possibility so I understand, but I've reserved two trailers online and neither was at the preferred location. The first time it worked out ok but this time not so much.Phillip S.
El cliente no dejó un comentario.joshua B.
Park trucks backed in to make it easier for the customer to pull out.Zachary S.
El cliente no dejó un comentario.Jeremy C.
Owner was kind and courteous and the store was clean. I would absolutely use this location and store again.Jennifer C.
El cliente no dejó un comentario.Angie B.
El cliente no dejó un comentario.Mike V.
He was very kind and made the process easy!Dena D.
El cliente no dejó un comentario.Elieser C.
Awesome !Mike S.
Good service.Gina P.
Better instruction s to locationMike S.
The store personal was very friendly and helpfulbob S.
The attendants in the store were sure to drop what they were doing to attend to me.Scott J.
Great Customer Service Experience. Highly recommend this location.andrew K.