My questions were answered and everything was great. The dealer was pleasant and helpful.Michael H.
Customer Reviews for Chojnacki Automotive Repair
(U-Haul Neighborhood Dealer)
Mishawaka, IN 46545
Servicios en esta ubicación:
- Mon–Fri8 a. m. - 5:30 p. m.
- 12/23/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Thomas H.
The man was nice but didn't know what was up. Ended up wasting time, gas cause he had me going to a different location for the car hitch which ended up being at the same location as the truck. Used up one of my days because of this. Was very frustrating. All worked out in the end.Mary G.
The location was great and easy to make the reservation. The UHaul app and Renee (the agent with whom I worked) were terrible. I was unable to complete the "Pick Up the Truck" process on the app. I called the toll free line and waited on hold for 10+ minutes. It was a Saturday, so I understand agents may have been busy. When I explained my experience to Renee, she told me to log out of the app and log back in. I asked her to stay on the phone with me while I quickly logged off and back on. She said she could not wait while I did that. I explained that I could complete this step in 30 seconds or less and since I waited 10+ minutes for her to answer the phone I asked, again, that she wait. She said, "I cannot stay on the phone while you do that." While we were talking, I had logged off and back onto the app, and still was not able to complete the "Pick Up Truck" process. Renee said she would transfer me and next thing I knew the line went dead. It COULD have been a mistake, but it left me wondering whether or not it truly was. The reservation process was simple, but the whole process on the app and lack of service left the whole experience feeling extremely negative.Eugene P.
El cliente no dejó un comentario.Charles T.
El cliente no dejó un comentario.Chris S.
El cliente no dejó un comentario.NJAAGA K.
Great experience dropping off the trailer. The employee was very helpful and friendly.Chad K.
El cliente no dejó un comentario.Rachel C.
El cliente no dejó un comentario.KENNETH F.
the units front end pulled to the right and vibrated terrible also the left brake light and turn signal was very dim.JAMES C.
El cliente no dejó un comentario.David G.
El cliente no dejó un comentario.SETH R.
El cliente no dejó un comentario.Sheila A.
El cliente no dejó un comentario.RANDY C.
Lower the cost per mile. 99 cents was way too highROBERT S.
Not sure about others reviews but my experience was great, super friendly, helpful and courteous! Will be back in the future for all my U-Haul needs!Michael B.
Horrible service and the straps on trailer almost broke ill never come backJUSTIN B.
I reserved my trailer rental to be picked up at my nearest location. Website said trailer was there when i made my reservation. So i go there to pick it up and the guy says "they said they texted you that the trailer is not here." I never recieved any text or call saying anything at all. So i was sent to a location farther from my house and well out of my way to pick up the trailer only to get there and that guy wasn't there. So we had to wait another 15 minutes, putting us even farther behind schedule. After this "experience" you can rest assured i will NEVER rent form Uhaul again. Ever. And neither will my friends thanks to me telling them all this. If you really want to help the next customer, have the equipment in stock when you say you do.JAMES M.
El cliente no dejó un comentario.John N.
El cliente no dejó un comentario.MICHAEL L.
El cliente no dejó un comentario.FAHIMULLA S.
El cliente no dejó un comentario.WILLIAM F.
It was the quickest rental I have ever had. I was in and out in about 10 minutes.MICHAEL F.
I was ripped off. Period. I, incorrectly, thought that the warranty applied to both the trailer and my tow vehicle. That is why I upped the coverage to the $10,000 level. After a brief discussion I understood that it did not cover my vehicle so I backed it down to he $5,000 level. I was charged for the $10. When I called to fix the problem - I was told to call U-Haul - it's not his problem.CHRISTOPHER S.
El cliente no dejó un comentario.BRIAN F.
the only thing weird was the check in upon returning the vehicle when the leasing company was closed.. Why does it have to be so complicated? Not sure I even did it properly at this point. With all the prompts- why can't you just have 1 for a return with the ID number? Just confusedTHOMAS C.
El cliente no dejó un comentario.Dwayne S.
Was told on phone it would be an extra $100. Deposit (refundable) to pay with cash, location would not accept cash. Tracy B.
Mike was extremely helpful.JAMES M.
El cliente no dejó un comentario.James T.
El cliente no dejó un comentario.Marta M.
Great customer service and great people!Michael B.
Had the truck for 6 hr the rate i spent wasnt a good deal. This is the most i ever paid for rental . 145.00 for under 50 milesTracy U.
El cliente no dejó un comentario.Thomas C.
El cliente no dejó un comentario.Maria M.
El cliente no dejó un comentario.Yehuda S.
I needed a ball and an adapter. They didn't have one so I had to drive to a different location to get one. The guy that helped me was excellent and made sure I knew what to buy and helped me hook it up.maggie B.
The gentleman who helped me was awesome, kind courteous and helpful! Great experience!Michael B.
El cliente no dejó un comentario.Sara H.
El cliente no dejó un comentario.Samantha S.
Smooth transaction. Nice and friendly employee. Easy in and out.Christopher S.
Extraordinario servicio al clienteRYAN I.
El cliente no dejó un comentario.Bryan S.
El cliente no dejó un comentario.Ceasar E.
Very polite and nice to talk with.JOE C.
El cliente no dejó un comentario.Elier J.
El cliente no dejó un comentario.Michael F.
El cliente no dejó un comentario.Steve H.
El cliente no dejó un comentario.Linda K.
Terrible serviceWenzhao L.
Nothing. Everything went smooth, fast, and equipment worked as expected.Richard K.
El cliente no dejó un comentario.Ronald P.
El cliente no dejó un comentario.James L.
El cliente no dejó un comentario.Chris G.
Everything was wonderful! The gentleman who helped us was very nice! It's good to have people like that around!Chrissy H.
El cliente no dejó un comentario.Dale A.
El cliente no dejó un comentario.Randy C.
El cliente no dejó un comentario.Gretchen H.
Very nice people! Will come back!ERIKA M.
I had to pay an extra $20 for an adapter because my newer trailer hitch set-up did not match U-hauls older hitch set-up. U-haul ought to have those adapters and not force customers to buy them.THEODORE V.
No one informed me the location was closed on saturdays and that I'd have to take the trailer off. I was also over charged and it has not been resolvedSamantha F.
El cliente no dejó un comentario.SUSAN W.
El cliente no dejó un comentario.Jeff L.
El cliente no dejó un comentario.Owen W.