Super awesome service! Will use them every time!
Suzanne Shinneman
Customer Reviews for Choice Motorsports
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The customer service guy was super at disclose all information and handle customer needs will definitely recommend this location
Letita WaldonLittle better signage from the street
Amos StevensonUpon finding closest location and reserving online. I took screenshot showing return of 12/31/23! By 9am but the actual electronic contract had 12/30/23 by 9:13a.m. Why is there a difference between the two? 20$ additional charge incurred as the system are not aligned? Please inquire as I have screen shots of place and time and showing reserved! Till 12/31/23!
Jeremy WrightNothing. Y’all were great! Very friendly and helpful people.
Diana KendrickGreat service 🙌👊 no improvement needed for this location 🥰
Adrian ReyesThe truck was old. The steering wheel was turned to one side as I was going straight down the road. The ignition key would stick and truck would not shift into gear until you moved it back a little. The door lock was very loose. Almost looked like it was going to come out when I went to lock it. Radio was also on a glitch. Smelled like it was burning oil.
Emma SuarezGreat costumer service
Felix Luis HernandezDue to inclimate weather I had a few issues but nothing with the service itself...very professional...great customer service...I was greatly satisfied
Trasontria HunterExcellent experience
Neal BaumanWhen I brought u haul back, younger guy checked it in..my granddaughter got her back pack and doll and went to get in our car. As i was talking to younger guy the old guy had gone around to passenger door and started screaming ..what happened here?? I went over to see what he was talking about and the rubber around the door was hanging down..I told him >>this just happened since you came over here..it has not been like this all day..we had gotten in and out passenger side several times..when my granddaughter got out it was not like that..I believe the old guy pulled it off while I was getting my receipt from the younger guy..The younger guy put it back on very easily and that was that. However I feel the old guy was running a scam trying to get me and probably others to pay for something that was already broke..I would NOT ever go back to this place. It is very shady..
Lisa PerrittWe arrived a few minutes after our scheduled pick up time and had to wait in line about 20 minutes only to hear our trailer had already been given out at the Spring location. This location had one waiting for us.
Judy RowellGreat customer service from Alan. He communicated with me from the start, answered questions promptly and overall satisfied with him and his team.
Ben MugiNothing the owner made this experience the easiest it’s ever been for me while picking up and dropping off a uhaul.
Jennifer CollierBest U-Haul location not just in the nearby area but probably in all of Houston. Locally owned and operated friendly business. Convenient location, fairly priced and knowledgeable staff... All that you could ask for!
tyler wilsonVery friendly great customer service will definitely come back !
MARITZA MORALES