Comentarios del cliente para Chocolay Ace Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Chocolay Ace Storage

Grado total:

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Ryan U. en

Grado:

Should definitely have some winter tires. I got stuck 3 times in the 19 miles I went. We live in a bad climate for summer tires in the middle of winter.

Tracy S. en

Grado:

The actual pickup of the trailer took an extremely long time with the clerk entering of information into the UHaul system. (45 minutes - 1 hour) I reserved the trailer online at a location close to our residence, and on the day before we were to pick it up we received a phone call from the location of where we were to pick it up which was 84 miles round trip further away from where we are located. With the extra miles we had to travel to pick up the trailer and with the amount of time it took to pick it up, we spent a good part of our day just getting this trailer back to our residence. Perhaps additional training would help the clerk. Also would recommend a better system to alert customers of pickup locations ahead of time.

William D. en

Grado:

El cliente no dejó un comentario.

JOHN F. en

Grado:

Steve is very helpful and can always answer all my questions.

Christopher D M. en

Grado:

Always friendly and efficient.

robert T. en

Grado:

Inspect your trailers from top to bottom and underneath, upon each return of them.

Cory H. en

Grado:

Best place to rent from and great and friendly people.

RUSSELL H. en

Grado:

El cliente no dejó un comentario.

James B. en

Grado:

El cliente no dejó un comentario.

SCOTT V. en

Grado:

Had a flat tire

Wayne M. en

Grado:

El cliente no dejó un comentario.

Steven S. en

Grado:

Very clean truck with super low miles, very helpful staff and quick transaction, thankyou for the great first experience!

David S. en

Grado:

Reservation system is sketchy. Depending on availability doesn’t cut it . Had to switch reservation at last minute because truck wasn’t available for time I made reservation for. Hours at location are limited and truck was late for delivery and help was nice but over extended

Stuart S. en

Grado:

This U-Haul location is co-located with an Ace Hardware. It is a pleasant, well-supplied location with awesome staff, and I try to patronize it at every opportunity. It is a perfect U-Haul location, and if transport is needed in the future, I will certainly utilize their service.

Lynn B. en

Grado:

El cliente no dejó un comentario.

Richard B. en

Grado:

The gentlemen who took care of my order was most accomodating

John W. en

Grado:

The problem I have is they tried to send me 40 miles out of my way to drop the trailer when there was 3 locations in Lansing to drop the trailer less then 2 miles from my hotel I paid the 31.00 dollars but not happy about it

Thomas F. en

Grado:

El cliente no dejó un comentario.

Pauline F. en

Grado:

El cliente no dejó un comentario.

Larry P. en

Grado:

El cliente no dejó un comentario.

Jeff B. en

Grado:

El cliente no dejó un comentario.

Debbi H. en

Grado:

El cliente no dejó un comentario.

Jeri K. en

Grado:

El cliente no dejó un comentario.

Sheree D. en

Grado:

El cliente no dejó un comentario.

Elizabeth B. en

Grado:

El cliente no dejó un comentario.

JAMES H. en

Grado:

No improvement necessary. Very helpful dealer, the truck was great-clean ,well maintained and just right for our needs.

lisa D. en

Grado:

I appreciated the notice that uhaul gave me when you had to change my pickup location and the extra miles made up the difference.

Nicole T. en

Grado:

Steve was great and the main reason behind my rating! He took excellent care of us and went above and beyond to ensure everything was safe and good to go. Seriously, it's hard to find people like him, he seems to genuinely care about his customers. Please, please make sure to take care of him the way he does his customers!

Robert L. en

Grado:

Sweep the trailer out before handing it off, also ensure that the handlers have enough help to do the jobs quickly.

Joan L. en

Grado:

El cliente no dejó un comentario.

Dennis S. en

Grado:

I am disappointed with my experience the vehicle I reserved was not available st the location I chose.u haul wanted me to go to another location 20 minutes away the vehicle I ended up with filthy cigarettes ashes bugs on windshield dirty.i will never rent from uhaul again. This was not the fault of where I picked up. Ben the regional manager finally relented he wanted to charge for the larger truck.

Brian M. en

Grado:

El cliente no dejó un comentario.

Gayle B. en

Grado:

Salesman was very informative and very nice. The unit was clean and the grounds nicely done

Janet S. en

Grado:

El cliente no dejó un comentario.

ASHLEY E. en

Grado:

My husband and I worked with Steve during our relations with ACE. Steve demonstrated the ultimate customer care and I highly recommend that you consider him for promotion.

Matthew S. en

Grado:

Great location and excellent service!

KRISTEN R. en

Grado:

Great service, great people and so thankful two units were available for ME!! Thanks for all your help!