Customer Reviews for Chevron Service Center Inc
(U-Haul Neighborhood Dealer)

3,527 comentarios

8009 Old Statesville Rd   Charlotte, NC 28269
(Near University Area)

(704) 596-1476

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(704) 596-1476

8009 Old Statesville Rd
Charlotte, NC 28269
(Near University Area)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 2 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Edwin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jackie T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lori H. 
Clasificación:
5.0

Family friendly and professional atmosphere. I strongly recommend this location

Andrea H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tamiko W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

The gentleman I worked with was very friendly and polite. Seemed genuinely interested in what was going on. Enjoyed working with him. Pickup and drop off experience was simple.

Christopher D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christina P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nahjai L. 
Clasificación:
5.0

Nothing it was great from start to finish.

Randall U. 
Clasificación:
1.0

I was charged $15 for the fuel even though I filled $16.33 of gas prior to returning the truck exactly to where gas level was when I rented it. Agent stated there is nothing they could do.

Andrey K. 
Clasificación:
5.0

Grateful that the location gave us a 15' truck when they did not have the 10' truck I originally wanted. The 15' worked perfect! ¡Gracias!

Gemillano A. 
Clasificación:
5.0

Very helpful and efficient even though he was working with various customers waiting. The wait time was minimal. Would definitely rent again from this location.

Phanuel S. 
Clasificación:
1.0

Overcharged

Malachai L. 
Clasificación:
5.0

El cliente no dejó un comentario.

alexandria J. 
Clasificación:
5.0

El cliente no dejó un comentario.

eureka S. 
Clasificación:
5.0

Staff was help and friendly. The process of getting the uhaul was quick and easy

Resheena S. 
Clasificación:
5.0

Everything was great quick j recommend uhaul especially old Statesville road location thank u

Michael H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rob C. 
Clasificación:
5.0

This location may be the best one in Charlotte. I have lived here 11 years and moved frequently. These guys are super helpful and very kind.

Kelley F. 
Clasificación:
5.0

El cliente no dejó un comentario.

khamel J. 
Clasificación:
2.0

I got overcharged for equipment that wasn't there. They close at 5pm but Uhal.com says 7pm

JAYKEB H. 
Clasificación:
5.0

I arrived before they opened but was met by an employee who waited on me right away. When I returned the trailer, I got a flat tire and they helped my wife and I get it changed which saved us probably an hour of time. Good people at this location.

Mark G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey T. 
Clasificación:
5.0

The gentleman that assisted me was professional and helpful.

Adrian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
2.0

Have someone on site at all times during operational business hours. No one was there when I returned my rental, I dropped the keys off in the dropbox, which isn't a problem. The problem is that I was charged for a 3 day rental because they didn't check the truck back in until 3 days later after I returned it, still during business hours. My advice, Find another location.

Josh I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian P. 
Clasificación:
5.0

This is a down to earth company, Even thought the worker was about to leave for the day, He was nice enough to let me get a truck(never got his name) but his Customer service was amazing.. I will forever book and recommend this for any moving needs.. He actually saved the day..

ELETHA R. 
Clasificación:
5.0

Make da cents per gallon cheaper 😂 🤷🏽‍♂️

Ronnie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kecia M. 
Clasificación:
5.0

Service was outstanding

Eugene P. 
Clasificación:
5.0

Keep up the great work.

Alain N. 
Clasificación:
5.0

The team is always friendly and helpful…

Edwin G. 
Clasificación:
5.0

Best customer service

Terrence C. 
Clasificación:
5.0

Excellent customer service!!!

Rebecca C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne P. 
Clasificación:
1.0

I was charged for safeguard, when I declined it and after informing what I needed the truck for and who was moving, I was not informed that the ramp was not on the 10' truck.

Delzora B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason V. 
Clasificación:
5.0

Super friendly and efficient, even when busy and jam-packed with customers!

Shannon N. 
Clasificación:
5.0

Wonderful service. Very nice, clean equipment.

bonnie H. 
Clasificación:
3.0

Great job

Derris L. 
Clasificación:
5.0

Best one yet to come

Jahvon D. 
Clasificación:
2.0

Got to this location, there is very little parking and it is the most unsafe U-Haul location I have ever seen. There are dirty trash bags all on the side of the building. I go to check out my vehicle, when I open the back, nothing I had ordered was in it. The location is of course closed and no one is answering any kind of phone. I go to do my pictures, mileage, and all of the other usual check out details. My App does not work, I cannot provide any details of how the vehicle was when I got it or what miles it was at. Since my vehicle didn't come with the equipment I paid for I then wasted 2 hours trying to find other locations before they closed to get my equipment which meant I paid for and lost time which set me back a lot of time during this process. I am constantly having issues anytime I get a U-Haul so I wasn't surprise. I usually am not one to complain but when I have to pay for someone else's mistake, it doesn't make much sense.

Ben R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lauren F. 
Clasificación:
5.0

El cliente no dejó un comentario.

meeric B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Sheldon R. 
Clasificación:
5.0

Awesome

Dalia R. 
Clasificación:
4.0

You need to make it clear during the reservation process that this location does not offer 24/7 truck share for 9' Cargo Vans or Pickup Trucks. Fortunately for me, I changed my pickup time to later in the morning from my original 7:30 am pickup time, otherwise, I would have been standing out there for almost 2 hours. They do not open up on Saturdays until 9:00am and vans and pickup truck rental are only done at the counter in person. Please update that information for this location!

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelvin J. 
Clasificación:
4.0

Set up a check-in, check-out Kiosk. Where the renter must enter a confirmation reservation code, scan ID and enter payment CC/ DEBIT CARD. Quick easy and efficient.

Duane B. 
Clasificación:
3.0

At least have the vehicles clean and all the damages marked clearly on the vehicle with the clear x stickers. I felt a little worried about damages that looked like they weren't reported.

Brandon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

elian J. 
Clasificación:
2.0

The agent was the only thing pleasant. The cargo van o reserved was not available. I was supposed to be charged .79 per mile as an accommodation. When I returned the truck, I was charged .99 per mile. I have been unable to speak to a representative to clear this up. Would like to be credited the overage.

Kelly P. 
Clasificación:
5.0

El cliente no dejó un comentario.

elian J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven T. 
Clasificación:
5.0

Highly Recommended place for Renting Smaller Vans.

Amari E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sequoia A. 
Clasificación:
4.0

Great customer service. Easy process!

Redeana S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RON H. 
Clasificación:
5.0

Bueno

aliyou S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter C. 
Clasificación:
1.0

Terrible do better

Kashana N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beverly H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Wendell S. 
Clasificación:
3.0

The wait time could have been better, but I imagine they were short-staffed.

Gwennora L. 
Clasificación:
5.0

Was a great experience . Online check in was quick and easy , just had to go inside to pick up key.

David J. 
Clasificación:
3.0

The app is atrocious

Jonathan W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patricia E. 
Clasificación:
4.0

El cliente no dejó un comentario.

LaMar W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Branden L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amelia L. 
Clasificación:
1.0

First of all... the truck cab was a mess. Second of all... they gave me a 20' truck with only a quarter tank. 3rd of all... I requested a dolly and another piece of equipment and neither one were in the truck. Lastly when I returned the truck 2 hours early, they charged me another 70$ the next day for no reason on top of the $110 I already payed for the truck. I have tried to call 5 times and cant get anyone to pick up the phone. Whoever runs this location needs to be fired. I will never use U-Haul again and definitely wont be recommending them.

Zach E. 
Clasificación:
2.0

The truck smelled like cigarette smoke and the outside wasn't clean at all when I received it.

Zachary F. 
Clasificación:
5.0

The man in there was very nice & helpful

Lisa D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Meliana B. 
Clasificación:
5.0

El cliente no dejó un comentario.

james J. 
Clasificación:
5.0

The Chevron Service Center operation is no frills, but the rentals are well-kept and the employees are efficient, honest and helpful. My GMC van rental had less than 6000 miles on it, ran well and was clean. They also have a lot where you can leave your car and access it when you return your rental. I highly recommend them. A few tips: The GMC van has two cigarette lighter and one AC power outlet built into the dash for USB chargers. A bag of trail mix as a snack will help keep the cab clean. Using the UHaul reservation system makes things much easier - it's a good automated system.

Mark B. 
Clasificación:
5.0

EZ check in and the guys were very nice. Definately would rent from them.

Peter M. 
Clasificación:
4.0

Friendly and quick.

Phil H. 
Clasificación:
5.0

great customer service owner got my reservation and everything was great

Jeffrey L. 
Clasificación:
4.0

I have rental from many, many times and usually don't have a problem. On this rental, i was very much dissatisfied with the A/C. It didn't blow out of the vents. I tried changing the selectors several times with no sucess. I sweated for only whole ride for 2hrs there and 2 hours back. Not good. Please advise

ROEMAYA H. 
Clasificación:
5.0

Very friendly and helpful!

Cesar L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DUSTIN S. 
Clasificación:
5.0

Employees were very professional!! Will use again Thanks

Pat M. 
Clasificación:
3.0

Did not receive utility dolly I paid for.

Yeorgios M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmie W. 
Clasificación:
1.0

I was forced to pay a balance that did not belong to me. The supervisor was beyond rude. Moving is already stressful. I was called a “f**king retard” while a dog was barking at me. The man was so impatient and condescending. I will not refer anyone to Uhaul.

Nicole S. 
Clasificación:
3.0

Check inside of trucks for leaks, furniture was damaged

Kina H. 
Clasificación:
5.0

Everything was great! Great customer service and very welcoming.

Andrea V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sharon A. 
Clasificación:
5.0

Super friendly and helpful! Great location!

Lynn A. 
Clasificación:
2.0

Didnt get the truck i reserved. had to use a 10ft instead of a 15ft so my move took twice as long and had to take multiple trips. Poor business

Keenan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt C. 
No se han enviado comentarios para esta ubicación.

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