El cliente no dejó un comentario.Edwin G.
Customer Reviews for Chevron Service Center Inc
(U-Haul Neighborhood Dealer)
Charlotte, NC 28269
(Near University Area)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 5 p. m.
- Dom.: 10 a. m. - 2 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Jackie T.
El cliente no dejó un comentario.Lori H.
Family friendly and professional atmosphere. I strongly recommend this locationAndrea H.
El cliente no dejó un comentario.Tamiko W.
El cliente no dejó un comentario.Robert C.
The gentleman I worked with was very friendly and polite. Seemed genuinely interested in what was going on. Enjoyed working with him. Pickup and drop off experience was simple.Christopher D.
El cliente no dejó un comentario.Christina P.
El cliente no dejó un comentario.Travis M.
El cliente no dejó un comentario.Nahjai L.
Nothing it was great from start to finish.Randall U.
I was charged $15 for the fuel even though I filled $16.33 of gas prior to returning the truck exactly to where gas level was when I rented it. Agent stated there is nothing they could do.Andrey K.
Grateful that the location gave us a 15' truck when they did not have the 10' truck I originally wanted. The 15' worked perfect! ¡Gracias!Gemillano A.
Very helpful and efficient even though he was working with various customers waiting. The wait time was minimal. Would definitely rent again from this location.Phanuel S.
El cliente no dejó un comentario.alexandria J.
El cliente no dejó un comentario.eureka S.
Staff was help and friendly. The process of getting the uhaul was quick and easyResheena S.
Everything was great quick j recommend uhaul especially old Statesville road location thank uMichael H.
El cliente no dejó un comentario.Rob C.
This location may be the best one in Charlotte. I have lived here 11 years and moved frequently. These guys are super helpful and very kind.Kelley F.
El cliente no dejó un comentario.khamel J.
I got overcharged for equipment that wasn't there. They close at 5pm but Uhal.com says 7pmJAYKEB H.
I arrived before they opened but was met by an employee who waited on me right away. When I returned the trailer, I got a flat tire and they helped my wife and I get it changed which saved us probably an hour of time. Good people at this location.Mark G.
El cliente no dejó un comentario.Jeffrey T.
The gentleman that assisted me was professional and helpful.Adrian M.
El cliente no dejó un comentario.William A.
Have someone on site at all times during operational business hours. No one was there when I returned my rental, I dropped the keys off in the dropbox, which isn't a problem. The problem is that I was charged for a 3 day rental because they didn't check the truck back in until 3 days later after I returned it, still during business hours. My advice, Find another location.Josh I.
El cliente no dejó un comentario.Nancy B.
El cliente no dejó un comentario.Brian P.
This is a down to earth company, Even thought the worker was about to leave for the day, He was nice enough to let me get a truck(never got his name) but his Customer service was amazing.. I will forever book and recommend this for any moving needs.. He actually saved the day..ELETHA R.
Make da cents per gallon cheaper 😂 🤷🏽â€â™‚ï¸Ronnie C.
El cliente no dejó un comentario.Kecia M.
Service was outstandingEugene P.
Keep up the great work.Alain N.
The team is always friendly and helpfulâ€¦Edwin G.
Best customer serviceTerrence C.
Excellent customer service!!!Rebecca C.
El cliente no dejó un comentario.Anne P.
I was charged for safeguard, when I declined it and after informing what I needed the truck for and who was moving, I was not informed that the ramp was not on the 10' truck.Delzora B.
El cliente no dejó un comentario.Jason V.
Super friendly and efficient, even when busy and jam-packed with customers!Shannon N.
Wonderful service. Very nice, clean equipment.bonnie H.
Great jobDerris L.
Best one yet to comeJahvon D.
Got to this location, there is very little parking and it is the most unsafe U-Haul location I have ever seen. There are dirty trash bags all on the side of the building. I go to check out my vehicle, when I open the back, nothing I had ordered was in it. The location is of course closed and no one is answering any kind of phone. I go to do my pictures, mileage, and all of the other usual check out details. My App does not work, I cannot provide any details of how the vehicle was when I got it or what miles it was at. Since my vehicle didn't come with the equipment I paid for I then wasted 2 hours trying to find other locations before they closed to get my equipment which meant I paid for and lost time which set me back a lot of time during this process. I am constantly having issues anytime I get a U-Haul so I wasn't surprise. I usually am not one to complain but when I have to pay for someone else's mistake, it doesn't make much sense.Ben R.
El cliente no dejó un comentario.Lauren F.
El cliente no dejó un comentario.meeric B.
El cliente no dejó un comentario.Sheldon R.
You need to make it clear during the reservation process that this location does not offer 24/7 truck share for 9' Cargo Vans or Pickup Trucks. Fortunately for me, I changed my pickup time to later in the morning from my original 7:30 am pickup time, otherwise, I would have been standing out there for almost 2 hours. They do not open up on Saturdays until 9:00am and vans and pickup truck rental are only done at the counter in person. Please update that information for this location!Michael P.
El cliente no dejó un comentario.Kelvin J.
Set up a check-in, check-out Kiosk. Where the renter must enter a confirmation reservation code, scan ID and enter payment CC/ DEBIT CARD. Quick easy and efficient.Duane B.
At least have the vehicles clean and all the damages marked clearly on the vehicle with the clear x stickers. I felt a little worried about damages that looked like they weren't reported.Brandon H.
El cliente no dejó un comentario.elian J.
The agent was the only thing pleasant. The cargo van o reserved was not available. I was supposed to be charged .79 per mile as an accommodation. When I returned the truck, I was charged .99 per mile. I have been unable to speak to a representative to clear this up. Would like to be credited the overage.Kelly P.
El cliente no dejó un comentario.elian J.
El cliente no dejó un comentario.Steven T.
Highly Recommended place for Renting Smaller Vans.Amari E.
El cliente no dejó un comentario.Robert C.
El cliente no dejó un comentario.Eric G.
El cliente no dejó un comentario.Sequoia A.
Great customer service. Easy process!Redeana S.
El cliente no dejó un comentario.RON H.
El cliente no dejó un comentario.Peter C.
Terrible do betterKashana N.
El cliente no dejó un comentario.Beverly H.
El cliente no dejó un comentario.Brandon P.
El cliente no dejó un comentario.Gary S.
El cliente no dejó un comentario.Wendell S.
The wait time could have been better, but I imagine they were short-staffed.Gwennora L.
Was a great experience . Online check in was quick and easy , just had to go inside to pick up key.David J.
The app is atrociousJonathan W.
El cliente no dejó un comentario.Patricia E.
El cliente no dejó un comentario.LaMar W.
El cliente no dejó un comentario.Branden L.
El cliente no dejó un comentario.Amelia L.
First of all... the truck cab was a mess. Second of all... they gave me a 20' truck with only a quarter tank. 3rd of all... I requested a dolly and another piece of equipment and neither one were in the truck. Lastly when I returned the truck 2 hours early, they charged me another 70$ the next day for no reason on top of the $110 I already payed for the truck. I have tried to call 5 times and cant get anyone to pick up the phone. Whoever runs this location needs to be fired. I will never use U-Haul again and definitely wont be recommending them.Zach E.
The truck smelled like cigarette smoke and the outside wasn't clean at all when I received it.Zachary F.
The man in there was very nice & helpfulLisa D.
El cliente no dejó un comentario.Meliana B.
El cliente no dejó un comentario.james J.
The Chevron Service Center operation is no frills, but the rentals are well-kept and the employees are efficient, honest and helpful. My GMC van rental had less than 6000 miles on it, ran well and was clean. They also have a lot where you can leave your car and access it when you return your rental. I highly recommend them. A few tips: The GMC van has two cigarette lighter and one AC power outlet built into the dash for USB chargers. A bag of trail mix as a snack will help keep the cab clean. Using the UHaul reservation system makes things much easier - it's a good automated system.Mark B.
EZ check in and the guys were very nice. Definately would rent from them.Peter M.
Friendly and quick.Phil H.
great customer service owner got my reservation and everything was greatJeffrey L.
I have rental from many, many times and usually don't have a problem. On this rental, i was very much dissatisfied with the A/C. It didn't blow out of the vents. I tried changing the selectors several times with no sucess. I sweated for only whole ride for 2hrs there and 2 hours back. Not good. Please adviseROEMAYA H.
Very friendly and helpful!Cesar L.
El cliente no dejó un comentario.DUSTIN S.
Employees were very professional!! Will use again ThanksPat M.
Did not receive utility dolly I paid for.Yeorgios M.
El cliente no dejó un comentario.Jimmie W.
I was forced to pay a balance that did not belong to me. The supervisor was beyond rude. Moving is already stressful. I was called a â€œf**king retardâ€ while a dog was barking at me. The man was so impatient and condescending. I will not refer anyone to Uhaul.Nicole S.
Check inside of trucks for leaks, furniture was damagedKina H.
Everything was great! Great customer service and very welcoming.Andrea V.
El cliente no dejó un comentario.Sharon A.
Super friendly and helpful! Great location!Lynn A.
Didnt get the truck i reserved. had to use a 10ft instead of a 15ft so my move took twice as long and had to take multiple trips. Poor businessKeenan P.
El cliente no dejó un comentario.Matt C.