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Jasmine G
Customer Reviews for Chestnut Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy to find, fast, parking for my car was available, well maintained equipment
Kristen GGreat, quick and friendly last minute service
Derrell DMake sure that the stores are aware of online reservations and can support truck pickup in non-working hours.
Karl SI can't think of anything else right now other than adding more locations to serve more people.
Cheree SThe handoff was easy and quick
Elisha WGood service at this location the manager was very helpful when I told him my mileage might be over Because I had to return In the rented vehicle because paid for rented tools were left off the truck making my move impossible he adjusted the mileage to my satisfaction and gave me credit for this horrible error.
STEVEN BParking was limited. No signs saying it was Uhaul dealer.
Theodore JEd was great! Couldn't have been more knowledgeable and helpful! We'll definitely use him again.
Neil Kservice rep not particularly friendly
WILLIAM JThe Doraville location was good once I got a hold of someone. Before that U-haul had given me the run around. Even though I had reserved, paid for and confirmed a truck in Atlanta it wasn’t available when I went to pick it up. They had an attitude like too bad for you.
TIMOTHY AThe rep who assisted me did a great job. He was friendly and helpful, and followed all COVID safety guidlines.
MARY RDon’t quote one price then raise it once they get there
Terra C