Customer Reviews for Cherry Detail
(Distribuidor de U-Haul del vecindario)

310 comentarios

1983 Stone Rose Dr   Rocky Mount, NC 27804

(252) 937-4282

Horarios de la ubicación

  • Lun. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(252) 937-4282

1983 Stone Rose Dr
Rocky Mount, NC 27804

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

El cliente no dejó un comentario.

Quatavius H. 
Clasificación:
5.0

They have good customer service and I rented from them in 2018 and they are still great

CHRISSEY R. 
Clasificación:
2.0

Better customer service at the site Dirty truck Was over charged and wasn't able to get in touch with anyone to resolve the issue😡

Priscilla N. 
Clasificación:
5.0

The customer service was outstanding!

Stephen F. 
Clasificación:
2.0

I would be sure that all parties communicate effectively so no one else will be inconvenienced for 2 hours. No professional or customer service.

Lashonda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darlene G. 
Clasificación:
4.0

I had to drive 3 hours from OBX NC to Rocky Mount to pick up the car transporter due to the excessive cost of picking up the trailer locally for drop off at an alternative location. ($500 plus vs $130) Please consider lowering/standardizing the cost at the lower value. While helpful, the pickup site computer was not functioning and your rep had to complete the transaction by phone with your phone system hold times delaying the process.

Richard J. 
Clasificación:
1.0

This female was extremely rude and did not give me the opportunity to explain the situation and hang up in my ear I would NEVER recommend this rude unprofessional person

Renee S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKY B. 
Clasificación:
1.0

Explain prices ALL at beginning ❗️ Our experience was below 0

Shadian W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Unika W. 
Clasificación:
5.0

Awesome Customer Service

RICKY B. 
Clasificación:
1.0

Make the people more nice . People came after Me and was done well before me , I will not USE them, I will use someone else But there Is no way I will use this place again.

paul J. 
Clasificación:
5.0

Excellent location and the person was very helpful & polite

Beverly D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Fred A. 
Clasificación:
5.0

Dashboard and steering wheel really needs cleaning.

Lacount A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reginald V. 
Clasificación:
3.0

have help at the site to hook up the equipment the customer shouldn't have to connect the equipment

william C. 
Clasificación:
5.0

Associate was very helpful and wonderful to work with

Jill G. 
Clasificación:
3.0

The site itself was fine The automated pick up was abysmal The phone and chat service was courteous and effective, but the failure of the app to recognize my location and DL# wasted an hour

George W. 
Clasificación:
5.0

Nothing to improve

Delores L. 
Clasificación:
5.0

Truck stalled out 3 times. Needs attention.

Lacount A. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID P. 
Clasificación:
5.0

El cliente no dejó un comentario.

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry F. 
Clasificación:
4.0

El cliente no dejó un comentario.

TOBIAS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

larry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lacount A. 
Clasificación:
5.0

Go see cherry u- haul

bennie H. 
Clasificación:
5.0

THE OWNERS OF THE U-HAUL WERE VERY KIND. MS. SANDRA WAS NICE AND MADE MY MOVING EXPERINCE EASY. THANK YOU.

Anita E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT D. 
Clasificación:
5.0

Make sure that they have sufficient inventory.

james P. 
Clasificación:
5.0

I did have a friend there with me to, I was satisfied with everything. I will be there again. She knows that. Long as I got a card I will be back, thank y'all for everything!!!

Teresa G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gay W. 
Clasificación:
5.0

Rented from them before. Trailer was clean and the people are very ice.

Michael S. 
Clasificación:
5.0

Excellent service

John h C. 
Clasificación:
1.0

Stop them from renting u-hauls

shumeka L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lacount A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ORLANDO A. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHEQUITTA W. 
Clasificación:
5.0

Keep doing what you are doing.

james P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT D. 
Clasificación:
3.0

This review is solely because of my experience with Uhail on this day. I reserved my truck at 2803 Sunset Ave in Rocky Mount, NC at JD's rental. Only to get there to find out the shop is closed. It took me over an hour to talk to someone and then get another rental. Cherry Detail was fine once I arrived. Bit I sat in the parking lot for over an hour in the hot sun at JD'S rental just because they don't know how to conduct business. The only reason this score isn't a poor, because it has Cherry Detail at the top. This was a very poor experience and I probably ly will look elsewhere for rentals in the future.

QUINCY H. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEROLD B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Priscilla N. 
Clasificación:
5.0

El cliente no dejó un comentario.

STANLEY W. 
Clasificación:
4.0

Thanks for your help. Our partial move went smoothly and I will be back in NOVEMBER to finish our move.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Temika B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John h C. 
Clasificación:
5.0

Great customer service, excellent communication, easy pick up and drop off instructions, and all- around good experience. Would recommend!

Brittany A. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLORIA D. 
Clasificación:
5.0

Excellent Service

Teirrah G. 
Clasificación:
3.0

No one was at the location. When I called the next day to confirm I dropped off the item no one answered the phone.

adjima A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Larry H. 
Clasificación:
5.0

El cliente no dejó un comentario.

john W. 
Clasificación:
5.0

The employees that assisted us were awesome. Very friendly and helpful.

Toby P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John h C. 
Clasificación:
5.0

Very good experience overall. Kind and organized

Olivia B. 
Clasificación:
5.0

The lady in charge made quite an impression on me & my friend. She was very courteous & patient with us on our visit. I would give an A+, for sure!!!!

PATRICIA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina P. 
Clasificación:
5.0

I was greatly appreciate

Judy H. 
Clasificación:
1.0

When someone place an order for a rental, either leave it at the location they prefer or atleast in the SAME CITY. I still am refusing to pay the requested amount as there was NO APPLIANCE DOLLY OR REGULAR DOLLY. When I asked about it I was given a small square box with wheels and nothing else. I went all the way to wilson for a 1pm pickup and then was told it was 4pm. That is not the time NOR the location I reserved. It was actually 35 min away from where I reserved. I then had to come all the way back to Rocky Mount and FOUND THE TRUCK I INITIALLY REQUESTED at a closer location... however they did not have ANY of the equipment that I needed. The lot is TINY and was very difficult to maneuver a 20 foot uhaul around in. I AM NOT HAPPY WITH THIS SERVICE and I have used UHAUL quite a few times. I REFUSE to pay the owed $160+ due to the MAJOR ISSUES I encountered. They left me a VM but did not try to reach out in any other form to get in touch with me. This is HIGHLY unprofessional. I WILL NOT BE USING UHAUL AGAIN AND FULLY INTEND ON NOT PAYING THE $160+ owed. It either needs to be taken care of OR cut in half!

Danni V. 
Clasificación:
5.0

Great customer service with Cherry Detail. However the app does not work properly and I was not able to use the app for check in nor return. I am a monthly customer and this problem occurs most every time. I am thankful for the hard work of Cherry Detsil to keep me on schedule dispite complications with the corporate office in Raleigh.

Lacount A. 
Clasificación:
4.0

Expensive

Sandeep V. 
Clasificación:
5.0

Very helpful & I really appreciate the people at this location.

Elijah H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MANUEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonique P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laquana L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua W. 
Clasificación:
4.0

mileage rate is too high

Doeothy L. 
Clasificación:
5.0

Keep doing what you do

Nina M. 
Clasificación:
5.0

Very professional, and pleasant atmosphere

TRA-C B. 
Clasificación:
5.0

Servicio al cliente de excelencia. Goes above and beyond for customers.

Lacount A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet F. 
Clasificación:
5.0

The truck was clean inside and out. After driving the truck for a few miles it seemed to display a bad shimmy or vibration in the front. I had never driven a U Haul this size and at first thought that this condition might be charatistic of a large truck. My overall trip was approximately 150 miles. The shimmy was prevlaent at almost all speeds. It was a very unplesant driving experience. Also smoking had occurred in the vehicle in the past. I don't think that it was immediately before I picked it up but at previous times in its life. On a positive note the woman who checked me in was extremely professtional, courteous and friendly. She displayed the image that any company would be proud of!

Tom R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

james P. 
Clasificación:
5.0

Friendly & professional service!

natasha H. 
Clasificación:
3.0

The attendant was great she was very pleasant

stephen W. 
Clasificación:
5.0

Very professional, very thorough, very courteous!

Richard R. 
Clasificación:
3.0

I found that the self check-in app was extremely difficult. The owner of the franchise was available by phone but no one was physically present. The truck itself was perfect and the price was reasonable. The self check-in program needs to be more user friendly.

Julian B. 
Clasificación:
5.0

Send more customers here. The manager took the time to ensure that everything about our truck was clean and in good condition. She made the transaction personal. By the time we left, we felt like we had done business with a family friend.

gordon E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Juan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Reginald V. 
Clasificación:
5.0

They were professional and handled things i a timely manner

Anthony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEROME H. 
Clasificación:
5.0

Doing business with them is always a positive experience, Sharon is so helpful. I have used their services several times & is always an easy & pleasant experience!!!

Pamela B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shameka D. 
Clasificación:
5.0

Wonderful customer service

Lacount A. 
Clasificación:
4.0

El cliente no dejó un comentario.

CALEB S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon B. 
Clasificación:
5.0

Customer service is excellent and their overall service was awesome

Paradise B. 
No se han enviado comentarios para esta ubicación.

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