26 foot Truck that I had reserved, was not there, they gave us a small 20 foot Truck. We were not able to do the complete move that weekend. A 3000 sq.ft home does not fit into small Truck that is why I reserved the Truck. Will have to pay extra for gas and ferry crossing. Plus Friends can not help next time.Ernst T.
Customer Reviews for Chemainus Mini Storage
(Distribuidor de U-Haul del vecindario)
Chemainus, BC V0R1K0
(N Of Henry Rd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 4 p. m.
- Dom.: cerrado
- 5/23/2022: cerrado
- 7/1/2022 - 7/2/2022: cerrado
- 8/1/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Trisha M.
El cliente no dejó un comentario.Mike F.
El cliente no dejó un comentario.Alfred G.
This guys awesome and super knowledgeable.Daniele D.
Reserved a 26 ft truck weeks before our move and we're given a 20 ft instead, asked for a trailer to compensate and told there weren't any available either this added another ferry trip for us and gas and time Extremely disappointed in service never ever use U haul again 😡👎Clayton E.
El cliente no dejó un comentario.Robert O.
El cliente no dejó un comentario.Ernie H.
El cliente no dejó un comentario.John Q.
El cliente no dejó un comentario.Anthony L. | Overall Experience
El cliente no dejó un comentario.Nicholas M.
El cliente no dejó un comentario.Graham B.
El cliente no dejó un comentario.Adrian T.
El cliente no dejó un comentario.Michael C.
El cliente no dejó un comentario.Nicholas Y.
El cliente no dejó un comentario.Andrew D.
El cliente no dejó un comentario.CINDY M.
Excellent service!Brad O.
Very efficient service. Great van, great deal. I'm happy!kevin S.
Staff was very pleasant and helpful. Learned a few things about the paperwork this time around as the representative took the time to explain. Gracias.Tim K.
all goodRene C.
El cliente no dejó un comentario.Colin P.
Provide a reasonable explanation as to why you need to scan the drivers licence. There is way too much personal information contained on a BC drivers license that is not necessary to rent a vehicle from you. Should your databases be breached, the PPI would be a treasure trove for the thieves. And please don't say they will never be breached. Please say that once the rental is returned, the images are immediately deleted from your database.Gordon M.
El cliente no dejó un comentario.David M.
El cliente no dejó un comentario.carol S.
Keep it up, was looked after with amazing careNicholas F.
El cliente no dejó un comentario.Tannis B.
El cliente no dejó un comentario.Kay F.
Access to the location can only be gained from the north bound lanes of the Trans-Canada. If you miss the turn it is quite the journey to get back around to try again.Steve P.
El cliente no dejó un comentario.Kevin D.
Note that tie down straps are not included in the rentalTannis B.
The man there left me a voice message threatening me with the police when I was less than 24 hrs late returning it. Just added to the stress of finding a way to unload it.BETTY J.
El cliente no dejó un comentario.Avi S.
El cliente no dejó un comentario.SHAYLENE M.
El cliente no dejó un comentario.Douglas R.
El cliente no dejó un comentario.Lukas B.
El cliente no dejó un comentario.Kayla P.
Always received good service from Chemainus location.Paul F.
Was the second time I rented a trailer from this location experience was good.trailer was ready to go when I got thereJAMES A.
No improvements needed. The process was smooth and professional and the trailer was perfect for my use.MARTIN E.
El cliente no dejó un comentario.ANDREW V.
El cliente no dejó un comentario.ANTHONY W.
The guy behind the counter was a total asshole (long hair, glasses and kinda greasy) and actually went to the bathroom in the middle of setting up the order. He was rude and unprofessional and this is the second time he made me feel like I was inconveniencing his day. I let the first time go but this time I am speaking up as he should not be working with people. For the love of god put someone else on counter that knows customer service!Robbie H.
Efficient serviceNicholas B.
Should be a full tank of gasgrant B.
nothing. received first class serviceDavid G.
El cliente no dejó un comentario.Robert R.
Great service as alwaysMatt D.
Mobile dropoff so no staff were on site. Authorized dealer was closed.Seana W.
El cliente no dejó un comentario.MARK H.
El cliente no dejó un comentario.Jan V.
Nothing, they're great!Mandy W.
very friendly and accommodating to make my moves smoother, and importantly, no technology was shoved in my face like my uhaul truck rental Sept 28th in Victoria where it was expected that I had a mobile device and charged me $20 for an after hours return, AND was unable to complete the pre-use inspection because I do not have, nor do I want, an impersonal, paperless mobile device. I will look now elsewhere for rental trucks.Melinda L. | Overall Experience
excellent service, good priceJames B.
El cliente no dejó un comentario.SARAH T.
El cliente no dejó un comentario.Teri H.
El cliente no dejó un comentario.BRUCE G.
El cliente no dejó un comentario.CHARLES J.
El cliente no dejó un comentario.Christine B.
El cliente no dejó un comentario.Franklin M.
Everything was great. Superb service!!Elizabeth B.
El cliente no dejó un comentario.Randall H.
- interior: satisfactory, dash had some dust so could have been wiped - exterior: satisfactoryCecilia H.
The first person i dealt with was pretty grumpy. the second guy i dealt with was great. the first guy was great by the end of my time dealing with them.Dan B.
It was perfectCharles V.
El cliente no dejó un comentario.Owen B.
El cliente no dejó un comentario.OWEN B.
El cliente no dejó un comentario.Mackenzie L.
Very Professional and helpfulJoseph S.
Excellent drop off experience. Seamless and quick. Friendly staff as well. Will recommend this location.Douglas F.
Hiccups with online check-in caused some stress. Didn't get my confirmation email in a timely fashion.Jason S.
El cliente no dejó un comentario.MICHAEL V.
El cliente no dejó un comentario.Shaathly D.
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.Beate D.
El cliente no dejó un comentario.Sheila G.
El cliente no dejó un comentario.DANIEL P.
Great experience, the owner was really friendly and helpful.Justin V.
El cliente no dejó un comentario.DAWN G.
El cliente no dejó un comentario.Patrick H.
The strap for ratcheting down the tire was frayed and snapped. I took before pictures before I drove it off the lot. When I returned the trailer it was agreed that it wasn't my fault that it snapped on me and that I would not be charged for any damage. I have before and after pictures for reference if needed. Luckily I had extra ratcheting tie downs with me and was able to use it still. Like any safety strap,a visual inspection should be done prior to use. It seems that uhaul needs to replace these on a regular basis due to safety issues.Eric H.
El cliente no dejó un comentario.Ralf R.
Did not do a pre inspection with us and was Poot at explaining rental process.BRADLEY G.
El cliente no dejó un comentario.dean L.
El cliente no dejó un comentario.Carolyn H.
Great customer service!Bogdan N.
El cliente no dejó un comentario.Kevin R.
Thankfully the agent at this location took care of the automated check in.Clayton H.
Jack the owner was super helpful and easy going. In and out in no time. Plus it's a really cool location to drop off at!!Naailah A.
Great van to drive.and out standing customer serviceWILLIAM W.
door on trailer difficult to liftRANDOLPH M.
Great serviceBRUCE B.
This Uhaul site only accepts credit cards! Otherwise I would give it six stars! Thank you! Well worth the drive.Jayne R.
El cliente no dejó un comentario.Frank M.
pick up location was excellent to deal with, but the UHaul website and online booking process was very poor. A trailer was booked online over a week before the move. A few days before the move, we could not log in on the website to review details; reset password capability was also not working. So, we called in. After adjusting another reservation, we asked them to make sure they diid NOT change our other reservation. That was when we learned a trailer was not available. The email confirmation had nothing about this possibility and it really but us in a bind. While we were eventually given a credit for not meeting a guarantee, we found the overall process poor. The unit is very well used and the door was very sticky, but the location was good about lubing it.WILLIAM E.
Really professional and quick. Also, an easy location to get into and out of. Friendly and helpful if you need assistance with anything, too.brad M.
I get in there helpful I'm on my way great business modelBRANDON R.
Absolutely helpful. Answered all questions!Marina B.
Store owner and employees were not following covid protocols. No masks or had sanitizer in sight inside the store.RUDOLF K.
El cliente no dejó un comentario.Robert R.
El cliente no dejó un comentario.Barbara M. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
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