Customer Reviews for Chemainus Mini Storage
(Distribuidor de U-Haul del vecindario)

539 comentarios

9385 Trans Canada Hwy   Chemainus, BC V0R1K0
(N Of Henry Rd)

(250) 246-2882

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(250) 246-2882

9385 Trans Canada Hwy
Chemainus, BC V0R1K0
(N Of Henry Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

El cliente no dejó un comentario.

ANTHONY W. 
Clasificación:
1.0

The guy behind the counter was a total asshole (long hair, glasses and kinda greasy) and actually went to the bathroom in the middle of setting up the order. He was rude and unprofessional and this is the second time he made me feel like I was inconveniencing his day. I let the first time go but this time I am speaking up as he should not be working with people. For the love of god put someone else on counter that knows customer service!

Robbie H. 
Clasificación:
5.0

Efficient service

Nicholas B. 
Clasificación:
4.0

Should be a full tank of gas

grant B. 
Clasificación:
5.0

nothing. received first class service

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

Great service as always

Matt D. 
Clasificación:
3.0

Mobile dropoff so no staff were on site. Authorized dealer was closed.

Seana W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jan V. 
Clasificación:
5.0

Nothing, they're great!

Mandy W. 
Clasificación:
5.0

very friendly and accommodating to make my moves smoother, and importantly, no technology was shoved in my face like my uhaul truck rental Sept 28th in Victoria where it was expected that I had a mobile device and charged me $20 for an after hours return, AND was unable to complete the pre-use inspection because I do not have, nor do I want, an impersonal, paperless mobile device. I will look now elsewhere for rental trucks.

Melinda L.  |  Overall Experience 
Clasificación:
5.0

nothing

Alan P. 
Clasificación:
5.0

excellent service, good price

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teri H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE G. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Franklin M. 
Clasificación:
5.0

Everything was great. Superb service!!

Elizabeth B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall H. 
Clasificación:
5.0

- interior: satisfactory, dash had some dust so could have been wiped - exterior: satisfactory

Cecilia H. 
Clasificación:
5.0

The first person i dealt with was pretty grumpy. the second guy i dealt with was great. the first guy was great by the end of my time dealing with them.

Dan B. 
Clasificación:
5.0

It was perfect

Charles V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Owen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

OWEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mackenzie L. 
Clasificación:
5.0

Very Professional and helpful

Joseph S. 
Clasificación:
5.0

Excellent drop off experience. Seamless and quick. Friendly staff as well. Will recommend this location.

Douglas F. 
Clasificación:
5.0

Hiccups with online check-in caused some stress. Didn't get my confirmation email in a timely fashion.

Jason S. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaathly D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Beate D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL P. 
Clasificación:
5.0

Great experience, the owner was really friendly and helpful.

Justin V. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAWN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick H. 
Clasificación:
5.0

The strap for ratcheting down the tire was frayed and snapped. I took before pictures before I drove it off the lot. When I returned the trailer it was agreed that it wasn't my fault that it snapped on me and that I would not be charged for any damage. I have before and after pictures for reference if needed. Luckily I had extra ratcheting tie downs with me and was able to use it still. Like any safety strap,a visual inspection should be done prior to use. It seems that uhaul needs to replace these on a regular basis due to safety issues.

Eric H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralf R. 
Clasificación:
1.0

Did not do a pre inspection with us and was Poot at explaining rental process.

BRADLEY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

dean L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carolyn H. 
Clasificación:
5.0

Great customer service!

Bogdan N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin R. 
Clasificación:
3.0

Thankfully the agent at this location took care of the automated check in.

Clayton H. 
Clasificación:
5.0

Jack the owner was super helpful and easy going. In and out in no time. Plus it's a really cool location to drop off at!!

Naailah A. 
Clasificación:
5.0

Great van to drive.and out standing customer service

WILLIAM W. 
Clasificación:
3.0

door on trailer difficult to lift

RANDOLPH M. 
Clasificación:
5.0

Great service

BRUCE B. 
Clasificación:
5.0

This Uhaul site only accepts credit cards! Otherwise I would give it six stars! Thank you! Well worth the drive.

Jayne R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank M. 
Clasificación:
4.0

pick up location was excellent to deal with, but the UHaul website and online booking process was very poor. A trailer was booked online over a week before the move. A few days before the move, we could not log in on the website to review details; reset password capability was also not working. So, we called in. After adjusting another reservation, we asked them to make sure they diid NOT change our other reservation. That was when we learned a trailer was not available. The email confirmation had nothing about this possibility and it really but us in a bind. While we were eventually given a credit for not meeting a guarantee, we found the overall process poor. The unit is very well used and the door was very sticky, but the location was good about lubing it.

WILLIAM E. 
Clasificación:
5.0

Really professional and quick. Also, an easy location to get into and out of. Friendly and helpful if you need assistance with anything, too.

brad M. 
Clasificación:
5.0

I get in there helpful I'm on my way great business model

BRANDON R. 
Clasificación:
5.0

Absolutely helpful. Answered all questions!

Marina B. 
Clasificación:
1.0

Store owner and employees were not following covid protocols. No masks or had sanitizer in sight inside the store.

RUDOLF K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

None.

SYDNEY M. 
Clasificación:
3.0

Inform the customer of drop off procedures so that extra fees were not incurred. Otherwise this location was great to deal with. I would definitely have said yes recommend them, however given my experience at Duncan I will not be recommending UHaul to anyone.

Jonathon P. 
Clasificación:
5.0

Friendly, informative and stress free experience!

Dorothy V. 
Clasificación:
4.0

Drop off was as easy as pick up

Robert K. 
Clasificación:
5.0

Despite UHAUL system causing the vendor numerous problems. A calm and professional atmosphere was maintained throughout the problem. In light of the delays caused by the UHAUL system, the location got me on my way in an expedient fashion. Thanks v.much!

BENJAMIN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joanna U. 
Clasificación:
5.0

Great service.

Rullo J. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

Good experience from beginning to end

Lynden E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Paul Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD D. 
Clasificación:
4.0

We had no problems with the truck. Even in the snowy parts. The trip was smooth and uneventful. Gracias.

Edith G. 
Clasificación:
3.0

Due to a staff member being ill, I had to wait for someone to show up who could help even though I had booked in advance. Was concerned that not all staff wore masks in an indoor space, despite provincial rules.

HEATHER J. 
Clasificación:
5.0

The manager was very professional . I will send you more customer for sure, Thanks again, Marc

JOSEPH L. 
Clasificación:
5.0

Change nothing. Friendly, informative & timely service. I'd highly recommend this location. Service agent (Jack) was excellent. He values customer service. Great job. Thank you

Thomas D. 
Clasificación:
4.0

El cliente no dejó un comentario.

mej-bien S. 
Clasificación:
4.0

Jack was very helpful in setting me up with a truck and equipment to make this task a lot easier.

DAVID K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michelle R. 
Clasificación:
5.0

Really friendly service, great guy. would recommend

VIVIEN H. 
Clasificación:
5.0

The experience was entirely pleasant! A big Thank-you to Jack! Brian & Cindy Simpson

Brian N. S. 
Clasificación:
5.0

The U-Haul website is impossible to deal with. We tried for two days to book and could not. It was only by happenstance that we were able to call the location and make the arrangements directly.

Dan K. 
Clasificación:
5.0

The movers

Adriane P. 
Clasificación:
5.0

I did the self check in online. The location was easy to find with lots of room to park and clean and on pavement.

Jody F. 
Clasificación:
5.0

Excellent friendly service, lots of comments on how to make things easier. Happy to find a space to park my personal vehicle.

COLIN C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kerry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

darin H. 
Clasificación:
5.0

Good service, very happy

Elaine P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVE G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ron E. 
Clasificación:
4.0

Staff were friendly, gave good advice and everything was ready to go when promised. Can't really ask for more.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

AARON W. 
Clasificación:
5.0

Super friendly and all went well and easy!

JEAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lois S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul L. 
Clasificación:
5.0

Excellent customer service and very clean vehicles.

Samantha B. 
Clasificación:
5.0

I would like to see if it possible to buy one of these vans after it come due to replacement. Love the power it has

CHRISTOPHER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David T. 
Clasificación:
1.0

We started by renting a unit online at our local Uhaul in Cobble Hill BC. I was contacted Within an hour by phone and told the trailer size was not available in the location We selected and would have to go to The Duncan BC location 15km away , but not at 9am like requested, 10am as the Trailer had to be inspected after return by the last renter. We arrived at 10 am at the Duncan location at 10 am but no trailer. After an hour we were told a 6x12 trailer was available in Chemainus, another 15 km from Duncan. We retrieved the trailer From the Chemainus location and headed back to Cobble hill to the lumber supply store. Prior to leaving the parking lot we're approached by A commercial vehicle safety constable (CVSC) who told us the right side of our trailer's lights were not working and if we're considered transporting a load in that condition there'd be a fine. So he agreed to let us return the trailer to the Chemainus location. After arriving there the agent came out, inspected the trailer try to repair the lights so we could be on our way, but by then it was getting close 3:30 and the day was done. This was a total waste of time, gas, and Future additional rental expense. I hope we get our money back and some form of compensation. Not impressed. Peter Dorn

Peter D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bruce W. 
No se han enviado comentarios para esta ubicación.

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