Don't let the customer drive off in 90 degrees weather knowing the air-conditioner is not working and then when you call in to discuss the problem, she admits that yes this could be true "A/C is not guaranteed to work" and then when I return the truck she said that the air conditioning is a luxury and they don't guarantee that. Just all-around crappy service.
Terrie H.
Customer Reviews for Check And Deli
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Interior windows should be cleaned. Very dirty inside windows.
Amy M.The truck I had barley even went over 35mph which ended up costing me a lot more in miles because I wasn't able to use the free way like I intended. I originally left and when I noticed it came back and asked for a different truck but the lady said thats just how that truck is and wouldn't let me get a different one.
Abigail N.Clean up the street walkers and beggars in and around location and maintain a clean vehicle, inside was disgusting, hair all over the dashboard and just plain dirty. Mobile app was also an issue at this location
Joseph M.Staff who is available when you arrive and who has everything ready for the time you are due to arrive. No one mopping the floor while you are walking in! Not having to wait for supplies that should already be in the truck and ready for pick-up. What is the point of checking in online and still waiting 30 minutes?????
JOYCE C.Didn't receive my refund the guy swiped my card and said my deposit would be sent right back I never received it.
DESHAWNAY D.Do not allow customers to reserve dollies and item that are not available. Not having what I needed to move made my move a lot harder than it needed to be and had i known my dollies were not going to be there I could have made other arrangements for dollies but was not told they didnt have any in my city till aftwr running around town to 2 different u haul locations that supposedly had them.
Nicole F.Truck was dirty and most importantly not safe to drive
Ramzi K.Terrible service and broken trailer
Mike G.The best location in canton ,Ohio ,and the best customer service
MIKE H.The best Uhaul,location,customer service,I ll always choose this Uhual and check and deli place they have best cell phone prices and technical support they cash checks and they pay bills and best corned beef in town
Mike H.It was very crowded. Very difficult to back trailer in the spot they wanted us to put it. Had to get out and put it in manually. I DO NOT RECOMMEND THAT.
PAUL E.This was so much easier than my last experience with renting a truck! Location was great, truck was ready, return was simple!
Beth K.Really great business
robin B.great customer service friendly,great service wonderful experience
amy W.The service was great. I will always go there and recommend my friends and family. Gracias
robin B.Very friendly staff, made sure I was treated well.
Roy K.Very friendly staff and reliable vehicle !
TOYA M.Truck smelt heavy of weed and I literally found a partially smoked joint in it! Stated to have a 1/4 tank of gas but when I got in it the low fuel light lit up since I didn't check it to confirm it since the guy had everything “ready to goâ€
Alec S.This is the only uhaul place I will rent from in Canton! They are extremely friendly and personable, and make everything so easy, and really show that they care for their customers!
Earl S.when going to return the truck employee was very rude with an attitude
HAILY A.Truck was dirty in the back. Got charged twice what I should have. Looking into other companies for our next move which is sad cause we've been using uhaul for the last 25 years.
LORI W.Had great service and hope to do business soon.
LINDA D.My check in was at 10:00 AM. They did not open until 10:20 AM. I had to wait in a long line and didn't get keys until 10:50AM and was still told to bring the truck back within 4 hours from my original pick up time. I was given a truck that was non drive able. Had to wait to get a different truck. There was mud all inside the cab and the back roll down door was wide open.
JENNY M.The truck's radio was blasting and there was no way to turn it down or turn it off. All of the knobs were busted off. I called the store and they said I could use a paper clip to turn it down. The drivers side door was difficult to close. I unfortunately cannot recommend this location for Uhaul service.
Jeff B.Shanan and Mike are always very friendly. Great people. Service is very efficient.I would recommend this place to anyone.
Teresa G.Fill the trucks
ROLAND T.The Owner is a nice guy, keeps the vehicles clean! I use this location often just because of the Owners
Ed V.Great experience
KENNETH S.No improvement needed, awesome customer service and very friendly, thank you!
Daniel T.I requested a dolly was charged for that dolly but when I picked up the uhaul I had no dolly,I don't recommend check and deli Canton ohio for uhaul services they also claimed on paper work the truck was 3/4 full no it barely was on a half tank
Antoine P.Slammed me by changing pick up location. Place didn't open until 10 am. 10 degrees below zero with windchill. Items I purchased for pick up (mattress bag) was at the location I reserved to pick up the truck. Took 90 minutes from arrival until departure. Crap way to do business.
Paul H.Nothing it's just the location.
Robert H.Great service.
JESSICA J.The inside of the cab smelled like a litter box
MAGGIE J.The truck is in bad need of service. There was a brake light on along with a blaring alarm beeping that started shortly after we left with the truck. We stopped at U-Haul on Whipple Rd in Canton. Their mechanic said it needs a wiring harness. The front end has issues as well. The inside of the truck was filthy. Inside the box was disgusting. Smelled like body odor and urine. The outside was all scrapped up. Worst truck ever. I called 800 number and asked a supervisor to call me. No one called about our complaint. Terrible service - no one cared at all. This truck is a menus and should not be rented again until it's cleaned (Covid Sterile) and it's made road worthy. Someone should be ashamed if anyone cared.
RONALD B.Very proffessional and great customer service. I am non profit owner of IYNAS. Servicing youth in foster care. I had to drop off over 100 present to agency. My truck rental was ready and clean. Renturn was a smooth process. Very satified with this location.
TINA S.none
WILLIAM A.Servicio amable
CHRISTOPH B.Convenient location for pickup or drop off for certain projects
LAWRENCE M.Not charge customers for insurance when they didn't ask for it...even called to have it corrected and still was charged..
Crystal H.Rented a 5x9 trailer that was dirty I had to clean it out. Charges was not explained and when I returned the trailer date earlier I was hit with a cleaning bill of 15.90. This is a robbery with out a gun. I will not rent from them again. Will buy my own trailer. Total bill was 100.91 for a 49.00 rental. Tried to call to discuss the charges no one called back. Buyer be where.
GEARY P.I had taken picture of the gas tank, and the Crack on the left front of window, like suggestion to show when I returned the truck, but no one was at the location, even though their hours said they would be. Then even though the gas tank was left exactly if not more where it was when I received it, I get charge an extra 74 some dollars an change. If it wasn't for the location where I picked it up being so considerate, I would of given you a lower rating.
Schrene S.Have the correct fuel level recorded.
SIERRA G.Was told over the phone to have it back by midnight . Then had a turn in time at 630 pm & only had the truck for 12 hours and got charged for two days. Not good:
KAYSEY P.Make sure the worker gives CORRECT information about drop-off. They told us that there were no fees to drop it off anywhere but there were and they had us go to a location that was not found on Google maps to get the truck to bring it back to them.
Austin P.Clerk was very helpful
MICHELLE P.Truck was fine but not very clean.
Joanna B.The Tusc location was great. The phone gets answered, the trucks were clean, I had zero trouble and the woman helping was great. On the other hand, the columbus rd location is HORRIBLE. This was the fifth terrible experience I had with them. On August 1st: I waited in the store a half an hour waiting to be helped. The help suggested i wait around to see if the truck was being returned even though i reserved it at least 24 hours before. They didn't care if i waited all day there bc i asked if i could bc i drove 30 minutes and needed to move. He said he would call when it got back. We called 2 hours later. He said 2 more hours and he would call! He never called. My move day was screwed. I call ( for the fourth time) the same day to reschedule bc 6 hours passed . No one ever answerred the phone. I was on hold 25 minutes! my reserved truck was never returned. I was never called , accomodated, or apologized to. I tried to call Columbus rd on the 7th and schedule again bc they are the closest to me. and they said there was nothing they can do . They wouldn't check my account , take a complaint and refused to be accountable bc “ there is nothing they can do and no one to tell.†Whatever. Don't forget the truck with the blown tire you tried to give me and blame me for. Or the extra money i got charged for the wrong truck and dolly i didn't ask for. And the 3 ppl in front of me clearly had been screwed over too. Tell the employees to go work at Walmart and get people who answer your phones instead of holding up the counter staring at their own. No one knew anything and couldn't figure out what was going on. Get it together Columbus rd 郎
ASHLEY D.The truck literally sounded like it was falling apart. The rail never came out the whole entire time I had the truck which made it so hard to move, there was trash and spit bottles left in the uhaul. And It took almost 45 minutes to check my truck out because the website wasn't working.
Taryn S.You guys were great
Regina W.Continue to be outstanding!!
MARLON B.Employee was very nice and helpful
Jason Lee T.I payed for dolly and them 10$ Sheetz and didn't get them !! Give me my money back , such a scam
mitchell B.Return truck at 2:30 and Deli was closed park the truck and put key into the Dropbox truck needed service very very badly
NORMAN F.