Customer Reviews for Check And Deli
(Distribuidor de U-Haul del vecindario)

Clasificación:

5.0

Best location and best customer service ever

Clasificación:

5.0

Best customer service

Clasificación:

2.0

Didn't have uhaul that I made reservation for currently in the dispute process to get credited for my $50 guarantee

Clasificación:

1.0

The truck was so dirty. The whole side of my white couch was black, not happy at all. And, we had to wait in line for 35 mins to even get the truck.

Clasificación:

5.0

Best location and best customer service in all over Ohio

Clasificación:

2.0

They improperly hooked up my vehicle to the trailer. I was very lucky that the emergency brakes held it on the trailer

Clasificación:

5.0

Everything is good. Real professional and quick.

Clasificación:

5.0

Shannon was great!!!! I needed this rental to help fullfill buying something I've had on my bucket list and was so happy when it was done!!!! Lol!!! Thankyou Shannon!!!!

Clasificación:

5.0

Renting at the store went great, however using the app was horrible.

Clasificación:

4.0

The only thing I don't like is the location. The service is excellent.

Clasificación:

1.0

They didn't give me a dolly at first then said i had 2 dollies when i only had one then tried ti double charge me

Clasificación:

5.0

Every thing was quick and simple

Clasificación:

5.0

All good

Clasificación:

1.0

First the truck we reserved was not available. Then the rate and mileage were charged at a rate higher then the rate reserved. And when I returned the vehicle at 2pm when scheduled the agent was rude and had attitude. She told me that we were good with the billing and let me leave. She doesn't check in the vehicle till 5pm creating another daily charge to the bill.

Clasificación:

3.0

Young Gentleman helping me was very kind and very helpful

Clasificación:

3.0

Not charge for the fuel fee when we returned it with more gas than when we got it

Clasificación:

5.0

I did not use a dolly at all I did put it on the order but did not take one to have to bring back so I don't know or understand why I was charged $196 also I paid when I went to pick up the uhaul which was the $69 that it was supposed to cost so why am I being charged again?

Clasificación:

5.0

Great staff. Will definitely return.

Clasificación:

5.0

They are good people!

Clasificación:

2.0

I believe I was double charged for Gas n millage

Clasificación:

1.0

Rental pick up location was disgusting!

Clasificación:

3.0

My dollies and blankets were not in the truck and the employee had no access to retrieve these items. But I still had to pay for them.

Clasificación:

2.0

Be honest...I reserved a truck and when I got there they didnt have the truck I reserved 15' so he said that he would charge me for the 15(29.95)...but he charged me for the 17(39.95)...when I reserved it said that it would be 31 and some change..i could have went to another location for the simple fact we had to wait for him to return to the store!! I called customer service and some how we got diconnected...he didnt even use my reserve he made another one and I told him I reserved a 15 footer for 3:30...

Clasificación:

4.0

Simplify the check in...I put my info in online and still had to do it again when I arrived

Clasificación:

1.0

They couldn't get an approval for a 400 lb riding mover to be moved in your 5 by 9 trailer. My sun can haul 9500 lbs and I sat for an hour for someone on a phone to approve it. What a joke!

Clasificación:

5.0

People were friendly, helpful. Location was good. Truck worked fine.

Clasificación:

4.0

Friendly and helpful staff. Convenient pick up and drop off location.

Clasificación:

5.0

Ninguno

Clasificación:

4.0

Have all items requested in uhaul at time of pick up, also was told due not have thise items id be credited... NOT must need every dime

Clasificación:

5.0

Already have recommended this uhaul location to many ppl some of them have rented already from this location..fast courteous attention to ur moving needs..check them out for ur next move

Clasificación:

1.0

Get rid of this location worse location I have ever been at I had to hook up my own trailer in the rain with no help and had drive through the grass because it was blocked in by u haul truck. I also had take electrical wiring connector from another trailer because it was missing Worse u haul I have ever been at in my entire life

Clasificación:

4.0

Make sure stuff from previous customer is out of truck n offer the dolly. But young man was friendly n not overbearing.

Clasificación:

5.0

The customer service Represenative was nice and the check process was smooth and the vehicle was very well maintained.

Clasificación:

5.0

Excellent services. the manager explained everything to me which removed my concerns of unexpected fees. Very honorable man.

Clasificación:

4.0

Excellent reception! The drop off was so much easier and faster than the pick up!

Clasificación:

2.0

Please use my preferred location next time, which was 2 miles down the road.

Clasificación:

2.0

The truck bed was filled with debris and previous customer contents (dental floss picks and little girls broken toys). I had to clean the bed before I felt okay to load with my contents. How were they not charged a cleaning convenience fee, and why was the bed not cleaned prior to next customer use as contract states?

Clasificación:

4.0

I was emailed a receipt for 71.69 however they took 90.04 out of my account I emailed them and still heard nothing back

Clasificación:

5.0

Quit jacking up the prices! Over 350 dollars for a one way trip is outrageous

Clasificación:

4.0

I have trusted Uhaul for many years and they always take care of my needs. I always get the insurance because you just never know out on the open road what may happen. The staff was friendly and courteous.

Clasificación:

5.0

Awesome

Clasificación:

3.0

Making sure equipment is in good safe working condition.

Clasificación:

5.0

Nothing everything was wonderful thanks for your big help

Clasificación:

5.0

Great Customer Service Experience

Clasificación:

5.0

I wish everyone was kind like the young man that gave me a truck in the morning, I was so nervous to drive the truck thinking it was Manual, I called for him to show me and even pulling the truck out of the parking lot since there was another truck parked right in the Middle and was kind of tight , I called for him again and he always comes quick kindly and helps.God bless you and keep this kindness to those who needs it .from today onwards this is my uhual point if I must rent one .

Clasificación:

1.0

My first drop off location was 1303 e Tuscarawas and it was surrounded by crack heads in the ghetto. There was no drop off key box and there was not anyone at the business. When I called in for another location the uhaul agents were rude and the second one hung up on me. I have used uhaul over 6 times in the past couple of years and have come to expect better.

Clasificación:

5.0

Best experience

Clasificación:

3.0

We were driving a truck with the check engine light on and was told it was ok??

Clasificación:

5.0

Man at the counter who got me all signed up and ready for it gave excellent service. If and when I rent another I will be doing so through him

Clasificación:

1.0

I was not able to use the uhaul. The back would not open. Called UPS, transferred me to Triple A. They opened a ticket and said they would be there within 90. After sitting in my car waiting almost 2 hours, got another text it would be another 1.5 hour. I told them I could not wait and that the 2 individuals I had waiting to drive up to cleveland could no longer wait. I rented the truck at 8 pm and received the voicemail after 2 am that the door had been frozen shut but was fixed. Over 6 hours later. So I told them just to return the truck and then I received a voicemail on Saturday I had to return the truck or it would be reported stolen. WHAT???? I never even got to use the truck. And I was out of town all weekend. Very dissapointed.

Clasificación:

5.0

Extraordinario servicio al cliente

Clasificación:

5.0

No problems at all

Clasificación:

5.0

Awesome

Clasificación:

5.0

Very nice

Clasificación:

5.0

And the owner is very nice

Clasificación:

3.0

I rented a u_haul for 1 day which is 19.95 a day and went 5 mill. I got charged 100.00 in the end I think that's way to hi I'm going to despot it with my card holder my e mail is mylistatwork66@gmail.com michael rymer

Clasificación:

1.0

The vehicle was not in good condition which is why the gas burns out so fast. It does not drive as if the maintenance is kept i.e, very loud, driving hard as in to accelerate,mirrors swivel while driving. Very poor condition will not use this location EVER again, I will go to a real uhaul location!

Clasificación:

5.0

Very nice

Clasificación:

2.0

No has in the truck when I picked it up