Every thing was quick and simpleSheryl C.
Check And Deli
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.KYEASHA P.
All goodPATRICIA C.
First the truck we reserved was not available. Then the rate and mileage were charged at a rate higher then the rate reserved. And when I returned the vehicle at 2pm when scheduled the agent was rude and had attitude. She told me that we were good with the billing and let me leave. She doesn't check in the vehicle till 5pm creating another daily charge to the bill.Angela R.
El cliente no dejó un comentario.Lisabeth D.
Young Gentleman helping me was very kind and very helpfulNancy B.
El cliente no dejó un comentario.BREONNA W.
Not charge for the fuel fee when we returned it with more gas than when we got itCheryl H.
I did not use a dolly at all I did put it on the order but did not take one to have to bring back so I don't know or understand why I was charged $196 also I paid when I went to pick up the uhaul which was the $69 that it was supposed to cost so why am I being charged again?Tyler C.
El cliente no dejó un comentario.Chris F.
Great staff. Will definitely return.CARMEN K.
They are good people!JENNIFER S.
I believe I was double charged for Gas n millageSamuel B.
Rental pick up location was disgusting!Paul C.
My dollies and blankets were not in the truck and the employee had no access to retrieve these items. But I still had to pay for them.Jasmine B.
El cliente no dejó un comentario.donna G.
Be honest...I reserved a truck and when I got there they didnt have the truck I reserved 15' so he said that he would charge me for the 15(29.95)...but he charged me for the 17(39.95)...when I reserved it said that it would be 31 and some change..i could have went to another location for the simple fact we had to wait for him to return to the store!! I called customer service and some how we got diconnected...he didnt even use my reserve he made another one and I told him I reserved a 15 footer for 3:30...Kala H.
Simplify the check in...I put my info in online and still had to do it again when I arrivedKala H.
El cliente no dejó un comentario.Kelly F.
They couldn't get an approval for a 400 lb riding mover to be moved in your 5 by 9 trailer. My sun can haul 9500 lbs and I sat for an hour for someone on a phone to approve it. What a joke!JOSEPH B.
People were friendly, helpful. Location was good. Truck worked fine.John B.
Friendly and helpful staff. Convenient pick up and drop off location.Holly S.
El cliente no dejó un comentario.chavez S.
El cliente no dejó un comentario.Ryan M.
El cliente no dejó un comentario.Carol W.
El cliente no dejó un comentario.Scott B.
El cliente no dejó un comentario.Robert C.
Have all items requested in uhaul at time of pick up, also was told due not have thise items id be credited... NOT must need every dimeJonathan A.
Already have recommended this uhaul location to many ppl some of them have rented already from this location..fast courteous attention to ur moving needs..check them out for ur next moveshirley G.
El cliente no dejó un comentario.christopher S.
Get rid of this location worse location I have ever been at I had to hook up my own trailer in the rain with no help and had drive through the grass because it was blocked in by u haul truck. I also had take electrical wiring connector from another trailer because it was missing Worse u haul I have ever been at in my entire lifeTIMOTHY R.
Make sure stuff from previous customer is out of truck n offer the dolly. But young man was friendly n not overbearing.BRANDY B.
The customer service Represenative was nice and the check process was smooth and the vehicle was very well maintained.Channing P.
El cliente no dejó un comentario.GLENNA D.
El cliente no dejó un comentario.JOSEPH M.
Excellent services. the manager explained everything to me which removed my concerns of unexpected fees. Very honorable man.DELIA V.
El cliente no dejó un comentario.JOEL Y.
Excellent reception! The drop off was so much easier and faster than the pick up!David R.
Please use my preferred location next time, which was 2 miles down the road.Aaron V.
The truck bed was filled with debris and previous customer contents (dental floss picks and little girls broken toys). I had to clean the bed before I felt okay to load with my contents. How were they not charged a cleaning convenience fee, and why was the bed not cleaned prior to next customer use as contract states?Michele S.
I was emailed a receipt for 71.69 however they took 90.04 out of my account I emailed them and still heard nothing backDebora R.
El cliente no dejó un comentario.Delton B.
Quit jacking up the prices! Over 350 dollars for a one way trip is outrageousJoshua M.
El cliente no dejó un comentario.Shawn B.
I have trusted Uhaul for many years and they always take care of my needs. I always get the insurance because you just never know out on the open road what may happen. The staff was friendly and courteous.kelly C.
Making sure equipment is in good safe working condition.Christopher T.
Nothing everything was wonderful thanks for your big helpdawn S.
Great Customer Service ExperienceALEXIS W.
El cliente no dejó un comentario.scott S.
I wish everyone was kind like the young man that gave me a truck in the morning, I was so nervous to drive the truck thinking it was Manual, I called for him to show me and even pulling the truck out of the parking lot since there was another truck parked right in the Middle and was kind of tight , I called for him again and he always comes quick kindly and helps.God bless you and keep this kindness to those who needs it .from today onwards this is my uhual point if I must rent one .Sarahfina A.
El cliente no dejó un comentario.Robert V.
My first drop off location was 1303 e Tuscarawas and it was surrounded by crack heads in the ghetto. There was no drop off key box and there was not anyone at the business. When I called in for another location the uhaul agents were rude and the second one hung up on me. I have used uhaul over 6 times in the past couple of years and have come to expect better.eric C.
El cliente no dejó un comentario.alaina W.
El cliente no dejó un comentario.christina C.
Best experienceMIKE H.
We were driving a truck with the check engine light on and was told it was ok??Marjorie N.
El cliente no dejó un comentario.Faith R.
Man at the counter who got me all signed up and ready for it gave excellent service. If and when I rent another I will be doing so through himjason W.
El cliente no dejó un comentario.basil B.
El cliente no dejó un comentario.Jesus M.
El cliente no dejó un comentario.Ricki P.
I was not able to use the uhaul. The back would not open. Called UPS, transferred me to Triple A. They opened a ticket and said they would be there within 90. After sitting in my car waiting almost 2 hours, got another text it would be another 1.5 hour. I told them I could not wait and that the 2 individuals I had waiting to drive up to cleveland could no longer wait. I rented the truck at 8 pm and received the voicemail after 2 am that the door had been frozen shut but was fixed. Over 6 hours later. So I told them just to return the truck and then I received a voicemail on Saturday I had to return the truck or it would be reported stolen. WHAT???? I never even got to use the truck. And I was out of town all weekend. Very dissapointed.heather W.
Extraordinario servicio al clienteFaith R.
El cliente no dejó un comentario.Serenia S.
El cliente no dejó un comentario.michelle K.
El cliente no dejó un comentario.William W.
No problems at allRobert R.
El cliente no dejó un comentario.Faith R.
Very niceFaith R.
El cliente no dejó un comentario.Heidi C.
El cliente no dejó un comentario.Chris R.
And the owner is very niceMarc N.
I rented a u_haul for 1 day which is 19.95 a day and went 5 mill. I got charged 100.00 in the end I think that's way to hi I'm going to despot it with my card holder my e mail is firstname.lastname@example.org michael rymerMichael R.
The vehicle was not in good condition which is why the gas burns out so fast. It does not drive as if the maintenance is kept i.e, very loud, driving hard as in to accelerate,mirrors swivel while driving. Very poor condition will not use this location EVER again, I will go to a real uhaul location!Monica W.
Very niceFaith R.
No has in the truck when I picked it upDawn F.
El cliente no dejó un comentario.pam K.
El cliente no dejó un comentario.Amanda J.
El cliente no dejó un comentario.Robert T.
El cliente no dejó un comentario.Whitney W.
The owner was amazing and so accommodating! I was an hour late for pick up, because of traffic coming from Columbus. He was still in the deli, even though they were closed. He opened up anyway and helped me get my rental taken care of. I told him my situation of needing the truck to move my mom into an assisted living facility and he said he was going to pray for us that night for an easy transition day. I could tell he truly cared and was just so kind. There are good people in this world and he is definitely one of them. Beyond grateful for him and willingness to go above and beyond.Allison B.
Want to express how helpful and friendly the people at Check and Deli.Anthony L.
El cliente no dejó un comentario.patricia L.
El cliente no dejó un comentario.HEATHER C.
El cliente no dejó un comentario.Ashley M.
The owner was the rudest person I have ever met. He refused to change my mileage and told me if I did not like it to go somewhere else. When I brought the truck back he told me to drop the keys and get out. After I refused to leave until someone inspected the truck and verified the amount I would be charged, he call me a bitch, said "fuck you" I don't care. I then began video taping him, which I will be posting on u-tube of him cursing and flipping me off. U-Haul should not allow this man or location to represent their company.Bridgette L.
El cliente no dejó un comentario.kimberly E.
Owner was extremely rude he would not manually scan license in said if he did not text the form I can go somewhere else. Said he turns people without phones as he refuses to scan or print more then he has too. All the trucks are in horrible shape, leaked, check engine lights on. Horrible location I recommend a survey of the location.Eric F.
Bad customer service. This location should even have rentals. The man at the counter refused to put my rental on hold like customer service asked him to. When I returned the truck, because of his refusing to do what Uhaul promised me, it cost me 45 min. I am now late to an event that important to me. Honestly I should have not even been charged for all the trouble I experienced today. I would like a regional or district manager to contact me. Michael Kelley 330-257-9523.Michael K.
Maybe wash the INSIDE of the windows once in awhile. Other than that everything was awesome. Will definitely use again and recommend to friends/coworkers. ¡Gracias!Cynthia L.
Servicio al clienteMichele W.
Very polite and respectful to metanya W.
El cliente no dejó un comentario.Jonathan A.
El cliente no dejó un comentario.Michelle W.
Best location and best customer serviceMIKE H.
El cliente no dejó un comentario.Daniel K.
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