Comentarios del cliente para Cheapo Depot

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Cheapo Depot

Grado total:

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Earle J. en

Grado:

The roof of the truck leaked and several boxes got wet

Krystal P. en

Grado:

It took 3 hours to get ahold of customer service help when I couldn't get my key for the 24/7 service . The worker that was helping me after 2 hours apparently went home so I had to wait again for another agent in the pouring rain. Then my check in time was earlier than my check out time because of all the wait time and I asked for an extension and had to pay full price for another day. I think after all the inconvenience I should have gotten the second day for free.

George C. en

Grado:

John was great. Truck was available promptly on reserve date. Only comment, we didn't realize we needed an Alan wrench to adjust the mirrors, luckily a friend had a set and got the mirrors adjusted. Would have been helpful if pickup location had checked to make sure mirrors were ok for us since they couldn't be adjusted by hand.

david M. en

Grado:

El cliente no dejó un comentario.

Rafe K. en

Grado:

El cliente no dejó un comentario.

Valerianne M. en

Grado:

El cliente no dejó un comentario.

Daryl M. en

Grado:

This was 40 miles from where I made a reservation for a month ahead of time not convenent.

Aaron P. en

Grado:

El cliente no dejó un comentario.

Randall O. en

Grado:

The location was fine . It just wasn't the location promised to me. after insisting I would be able to pick up my rental in my town I had to drive one hr away to get it. Not happy at all. Then had to pay for a larger trailer than was requested. not happy at all.

Shirley U. en

Grado:

El cliente no dejó un comentario.

DANIEL B. en

Grado:

El cliente no dejó un comentario.

dann R. en

Grado:

El cliente no dejó un comentario.

Kurt G. en

Grado:

Clean the windshield.

randell M. en

Grado:

El cliente no dejó un comentario.

Joseph B. en

Grado:

El cliente no dejó un comentario.

jim W. en

Grado:

was awkward turning in truck -- after hrs.

Alan B. en

Grado:

El cliente no dejó un comentario.

Jim N. en

Grado:

El cliente no dejó un comentario.

kathy W. en

Grado:

none

bryan S. en

Grado:

El cliente no dejó un comentario.

JOHN C. en

Grado:

El cliente no dejó un comentario.

Dragan M. en

Grado:

Poor customer service. Guy was high on something. Mumbled for 20 minutes while trying to type on the computer. Tried to sell me some weed vape thing. Transporter was full of ice and snow. He didn’t come out to hook it up to my vehicle. I had to do it myself. Straps were frozen in ice to transporter. Had to go to carwash to soak straps to unfreeze them from the ice. Had to chip away at the ice where the car would drive on and sit. The list goes on. Worst experience I’ve ever had with Uhaul

Kelly T. en

Grado:

My uhaul experience we horrible. I reserved a truck in Iowa , only to be told a day before I had to drive to Wisconsin to pick up a truck if I wanted a truck to drive. I did not have the truck returned exactly at 10am they charged me another 40 dollar for a whole day when it was a matter of hours. Was not able to change my drop off location but they can change the pick up location . Never will use uhaul again.

PHILIP T. en

Grado:

El cliente no dejó un comentario.

Debbie L. en

Grado:

Very nice employee, and easy to return

Andrew M. en

Grado:

To improve for clients moving forward, you could start with not overbilling them and being honest with your clients. It is the motto for most successful businesses, clearly this UHAUL location has some work to do on the customer service end.

Joe N. en

Grado:

El cliente no dejó un comentario.

Brett E. en

Grado:

El cliente no dejó un comentario.

Vanessa J. en

Grado:

And great customer service

Scott M. en

Grado:

Cup holders and area around the cup holders had spilled soda.