Comentarios de los clientes para Chase Mini Mart Inc

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Chase Mini Mart Inc

Clasificación general:

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kevin G.
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N/A

leslie R.
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El cliente no dejó un comentario.

Meshenna F.
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We got the u-haul fast. It was easy to do. It just cost more than I plan and we couldn't use my work pay card to rent it.

Alexander H.
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Original pick up location was moved to a more distant location. Supplies we ordered and paid for was not all provided. Truck had a lot of dirt in the back.

Scott D.
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its a minimart in the outskirts of town. would never recommend this in the evening for a drop off. the 'manager' was more interested in his cell phone than giving me any assistance. had to drop the trailer off myself. manager didn't meet me. when we arrived i called the number on the contract as instructed. told him i was behind his building and should I just unhitch the trailer. he said yes. I had to walk inside after I dropped to off, to get him to come out, check the trailer and check me in. again.. its a minimart.. its obvious the manager is only trying to make a buuck from uhaul, and really cares nothing about the customers or theuhaul business.

JOSEPH T.
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The drop off location didn't open until 8am and my vehicle drop off time was 8am. I was charged extra because of it

Adam S.
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Again, I had to figure out the online check in process on my phone and the uhaul dude didn't do anything. No point in having someone there. Sure, I guess this is the way things are going but this was inconvenient and I felt like I was doing the job for U-Haul employees on both ends of this trip. No hard feeling. But I can't rate this experience highly.

Katherine W.
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Very professional

Lesley O.
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El cliente no dejó un comentario.

Gregory P.
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El cliente no dejó un comentario.

Daniel O.
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Was led to load the transporter BY MYSELF, As if I knew what I was doing. That's when I told them NO, you hitch the transporter! So they did. Drove off. Got to my location and as I loaded my vehicle, the transporter came OFF THR HITCH AND INTO MY SUV!!!! Resulted in damage to the rear bumper as well as some of the interior of the rear of the SUV. It took 4 people to remove it from the inside of my SUV and back on the hitch. Drove to another Uhaul location so I can have another employee properly secure the transporter on to my SUV. When arrived in Florida the Uhaul location at the drop off, told me that he was taking the transporter out from service because it was missing parts and that such transporter should have never been rented to me. I drove 9 hrs with a faulty transporter with a vehicle on it. I feel fortunate to be alive and well but this should have NEVER happened.

Daniel S.
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I think it's wrong to advertise a price yet charge triple

doug B.
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Put a set of hand trucks with each truck.

Sandra B.
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Very unorganized, one person on duty. It was in a convenient store and he had lots of others customers an couldn't keep up. I had told them when I would be there and I think he shoul d have had some help.

Travis L.
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Very friendly highly recommend

Keith H.
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Had no fridge dollies available

Jerry E.
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El cliente no dejó un comentario.

Samantha R.
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The tires on the trailer were extremely worn down. It took almost 30 minutes to get me checked in. Nice guy just needs help.

jacob S.
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El cliente no dejó un comentario.

Paula G.
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My reservation was switched to this location. Turns out this location was better for me but I had to rent a bigger truck. The I haul representative was very helpful.

April B.
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This uhaul experience was terrible and I'll never do business with the company again. I got to the first location and there were no people and no keys. Spent 45 minutes on the phone with uhaul and talked to 4 people. The first 3 tried the same thing over and over again. The 4th sent me to a new pickup location. Got there and the one guy who knew how to lease the truck was gone so had to wait more. Wasted tons of money on moving help that just had to wait. The truck was old as dirt, the steering was terrible and the brakes barely functioned. Then the drop off key slot was hard to find.

Kurstin P.
Clasificación:

El cliente no dejó un comentario.

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