Comentarios del cliente para Charo Automotive

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Charo Automotive

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

BRAD B. en

Grado:

Issue was with the Winner SD office that indicated they had a trailer ready to go then I get a call shortly before pick up that I would have to drive8 hour round trip to get a trailer. When Inwent to the drop off office they were not set up to receive car trailers but gacefully accepted it do to the run around I already experienced.

echo W. en

Grado:

El cliente no dejó un comentario.

Jacob R. en

Grado:

El cliente no dejó un comentario.

Robert B. en

Grado:

El cliente no dejó un comentario.

Randy K. en

Grado:

El cliente no dejó un comentario.

Jody P. en

Grado:

They were awesome.

John A. en

Grado:

El cliente no dejó un comentario.

aaron G. en

Grado:

Need a convenient pick up and drop off in Box Elder SD? This place is the best. It doesn't look like much but the Operators no-nonsense convivial attitude is all you need. Well, that and a trailer of course.

John D. en

Grado:

When I took the appliance dolly I had rented back a couple of days after dropping off the truck and car dolly, the owner showed me the truck. The bearings went out on the rear axles, and there was very little oil in the rear transfer case. The truck had 20,000 miles and was poorly maintained. He got permission from U-Haul HQ to do repairs in his shop, because after a short test drive, he didn’t feel safe taking it to the main Rapid City U-Haul terminal.

Spencer A. en

Grado:

Charo Automotive was part of a larger issue. I had booked this rental online and requested a different pickup location. No one from UHaul contacted me to let me know that the pickup location had changed, and I ended up taking a cab to the wrong part of town. Here is the problem with Charo. The owner doesn't understand U-Haul's online system at all. I had pre-paid and pre-checked in. All I needed to do was pickup the keys and go. My reservation was for 7:30AM and he didn't arrive at his business until after 9AM, and I wasn't on the road until close to 10AM. Instead the owner spent 30 minutes on the phone trying to figure out what to do. When I finally was able to leave, he swore at me, he told me he hated this UHaul business, oh and by the way, he had a loaded gun behind the counter. I have pictures of that for proof. He should not be representing your company. Lastly, the gas tank was empty, the inside of the cab was dirty with dog food on the floor and pet hair on the seats, and the windshield was so covered in bugs, that I had to stop and scrub it right away just to see.

Adam M. en

Grado:

El cliente no dejó un comentario.

Nicole S. en

Grado:

El cliente no dejó un comentario.

Tyler M. en

Grado:

Great gentleman, wonderful customer service. I'll be going back to this location

CHARLIE K. en

Grado:

El cliente no dejó un comentario.

Larry L. en

Grado:

Ken also booked everything for me and told me how everything works. Unfortunately, the Sioux Falls Uhaul was not as knowledgeable.

Bill G. en

Grado:

Rental- drop off closed mid day ? About 3:00 in the afternoon.

Ricci S. en

Grado:

El cliente no dejó un comentario.

Rhonda H. en

Grado:

El cliente no dejó un comentario.

Tom M. en

Grado:

El cliente no dejó un comentario.

Gene H. en

Grado:

NEED MORE CAR TRAILERS ,THERE WASN'T ANY IN RAPID CITY SOUTH DAKATO GENE

Bob S. en

Grado:

El cliente no dejó un comentario.

Kevin R. en

Grado:

El cliente no dejó un comentario.

Marita L. en

Grado:

El cliente no dejó un comentario.

Ron H. en

Grado:

El cliente no dejó un comentario.

Warren J. en

Grado:

El cliente no dejó un comentario.

Eric L. en

Grado:

The agent delayed our moving by about 45 minutes because he wanted to talk about his life story. We were charged a $25 cleaning fee and cannot reach anyone at the location. They don’t answer the phone or return phone calls.

James H. en

Grado:

Ken was friendly and very helpful. He provided excellent customer service and went out of his way to ensure my cross-country rental was successful.

Allison T. en

Grado:

Ken from Charo Automotive was a pleasure to work with. He was pleasant and everything was ready for us when we got there, Will definitely recommend him to others we know moving

Marcos C. en

Grado:

El cliente no dejó un comentario.

Rick S. en

Grado:

El cliente no dejó un comentario.