El cliente no dejó un comentario.Bethany M.
Customer Reviews for Charlottesville Truck Rentals
(Distribuidor de U-Haul del vecindario)
Charlottesville, VA 22911
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8:30 a. m. - 3:30 p. m.
- Sáb: 8:30 a. m. - 11:30 a. m.
- Dom.: cerrado
- 8/3/2021: 8:30 a. m. - 1:30 p. m.
- 8/7/2021: 8:30 a. m. - 10:00 a. m.
- 8/9/2021: 8:30 a. m. - 12:00 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great SeviceOCTAVIOUS W.
My original reservation in Richmond did not have my enclosed trailer in stock even though I reserved it 2 weeks in advance. This location stayed open 90 minutes past closing time for me to pick up the trailer (6o miles from original location).Kelly S.
El cliente no dejó un comentario.Philip A.
El cliente no dejó un comentario.Barb S.
El cliente no dejó un comentario.KRISTINAMARYA N.
Super friendly service. The truck was wiped out right before we used it and she even extended our hours beyond what we reserved. Bear uhaul experience I've had.SEAN S.
El cliente no dejó un comentario.rita G.
El cliente no dejó un comentario.alan S.
El cliente no dejó un comentario.Susan F.
El cliente no dejó un comentario.Trish M.
El cliente no dejó un comentario.Stephanie P.
Renee is the best customer service agent I have ever had.Steve D.
El cliente no dejó un comentario.JAMES W.
Truck was newer and tank was full. Easy pick up and drop off.Darrell P.
Arrived after hours. Parking area is very smallThomas B.
Rene was terrific. She took care of my rental promptly and professionally.Catherine P.
El cliente no dejó un comentario.Grace P.
El cliente no dejó un comentario.Christina B.
El cliente no dejó un comentario.Michael R.
Renee was excellent. Great service. Fast, efficient and polite. Couldn't ask for more.MARK P.
El cliente no dejó un comentario.ROGERLEE S.
El cliente no dejó un comentario.TAYLOR B.
El cliente no dejó un comentario.DUSTIN L.
El cliente no dejó un comentario.Thomas H.
Your rep was very helpful. My favorite Cville drop off spot.DAVIDJULIAN S.
El cliente no dejó un comentario.TIMOTHY R.
El cliente no dejó un comentario.Francisco B.
El cliente no dejó un comentario.Erick A.
El cliente no dejó un comentario.Stefani M.
The staff at this location were very helpful in explaining the entire process of renting a UHaul. They took the time to show me how to utilize the equipment and gave me some handy tips to remember for my reservation.Michael R.
El cliente no dejó un comentario.SHAWN TIMOTHY S.
El cliente no dejó un comentario.John C.
The lady at the counter was pleasant and very helpful.Adam D.
Awesome service. Convenient location. I would definitely use them again.John M.
El cliente no dejó un comentario.Keith K.
El cliente no dejó un comentario.Robert F.
No problems. I completed the online return and provided photos of the trailer.Russell O.
El cliente no dejó un comentario.DUSTIN W.
Great service, helpful, friendly, effficientRobert G.
Great customer service. The woman that helped me was very friendly and informative.Tracie B.
The cab smelled like absolute cat piss from the prior renters. The front bumper was heavily cracked and undocumented.Caleb W.
El cliente no dejó un comentario.Peter M.
Quick and easy! Staff was super nice.Axel K.
Renee was very friendly and helpfulClarence H.
El cliente no dejó un comentario.Kate B.
El cliente no dejó un comentario.Michael T.
Thank you! Great service!!!Samuel H.
El cliente no dejó un comentario.Richard B.
El cliente no dejó un comentario.ALEXANDER S.
El cliente no dejó un comentario.Sara S.
Nice and courteous personnelAndreas T.
El cliente no dejó un comentario.Jennifer B.
El cliente no dejó un comentario.Twanda B.
Absolutely top notch service. Can't think of even one small detail that was not attended to. Many thanks.Elisabeth F.
El cliente no dejó un comentario.DONALDSETH G.
El cliente no dejó un comentario.ALAN HISHAM S.
El cliente no dejó un comentario.JACKI R.
El cliente no dejó un comentario.karen C.
Everything was perfect. I didn't have time to take a picture of the mileage and gas since I was in a hurry and the lady was very understanding. I would say the between the customer service on the phone and in-person customer service you guys are phenomenalBrian B.
El cliente no dejó un comentario.Sonia W.
El cliente no dejó un comentario.Carl D.
Excellent customer service and very helpful with the return of the equipmentERIC S.
El cliente no dejó un comentario.Brandy E.
Very pleasant to deal with, great proximity to the airport. Thanks again for your help!!!Jonathan C.
El cliente no dejó un comentario.WILLIAM S.
This location is the best u-haul location I have ever used. Friendly staff who are courteous and get you on your way as quickly as they can without sacrificing safety or procedure.Patrick D.
El cliente no dejó un comentario.JOSHUAROSE B.
El cliente no dejó un comentario.Mohammad S.
Pleasant helpful staff. Equipment ready on time.WILLIAM H.
Nothing, thanks.MIGUEL C.
I was totally satisfied!Donna L.
Excellent service, clean equipment, friendly and safe.Wesley D S.
Very professional easy check-in and easy check outERIC W.
El cliente no dejó un comentario.William H.
This is a very good Uhaul. It is always my first choice. The young lady there is very good to work with.Charles W.
Be more transparent in your pricing!Karen S.
Great dealing with this location.Michael C.
Include a map of the store location on the website.William H.
The truck smelled god awful, extremely sour like it had been rained in and the windows were rolled up. I also did NOT choose the $14 insurance and was billed for it anyway. I requested a callback and 2 days later I still haven't heard back from anyone.Michael W.
The young lady who works this location is a pleasure to deal with. She does a good job and Uhaul should be thankful she is there. Thanks for all the help.Charles W.
Despite the fact no business perfect, this establishment as close to perfection. Professionalism, ethical and organized. This business should be nominated as platform how to successfully represent your organization. NAILED IT!Eric G.
El cliente no dejó un comentario.Keith K.
Nothing,..if it's not broke dont fix it! Wonderful service!Benjamin C.
El cliente no dejó un comentario.Kelly W.
El cliente no dejó un comentario.Charles B.
El cliente no dejó un comentario.Ty H.
El cliente no dejó un comentario.joanne M.
El cliente no dejó un comentario.Kevin S.
El cliente no dejó un comentario.jessie B.
Excellent customer serviceGAVIN W.
The experience was great. Nothing really to mprove.Timothy F.
Very easy check in or out. The young lady there has been very nice and helpful. She makes the rental very easy. She is an asset to U Haul.Charles W.
Saturday hours reduced. I never used the uhaul app to return equipment. Lady came out of store and locked door. I asked for assistance and she said she doesn't work there, she lives there. She advised many people ask her the same thing. My reply to her is that if people see you coming out the uhaul location and lock the door then it is a reasonable guess that you work there. She then advised to call the number on the door and I informed her line is busy. She then proceeds to unlock the uhaul store front and go and check then phone lines. Again she told me she lives there and not works there.IMRANSHAFIC B.
Build new trailers with better height for head clearance. Trailer was old and tattered, lug nuts appeared rusted onto the studs and one tire had over 100psi in it (registered off my gauge).kyle H.
El cliente no dejó un comentario.Ethan W.
The 800 number is very hard to get though to make reservations.SANDRA AMOS S.
The customer service was excellent The rental process was quick and efficientRalph C.
El cliente no dejó un comentario.Robert M.
Your employees should be wearing a mask due to COVID-19. It is absolutely absurd that they are not, especially considering that children were in the office as well.Jack D.