Customer Reviews for Charlies Auto Repair
(U-Haul Neighborhood Dealer)

804 comentarios

690 S Patrick Dr   Satellite Beach, FL 32937

(321) 622-2033

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 1 p. m.

Servicios en esta ubicación:

Contáctanos

(321) 622-2033

690 S Patrick Dr
Satellite Beach, FL 32937

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 1 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Staff member & vehicle were fine. Couldn't add my driver License on site so attendant did it manually. I thought all that was done. I spoke to an agent at the MAIN number on the phone the night before rental and added the Ins. coverage for $14, & rental rate of $40. plus tax Ins, and Mileage. My trip was less than 20 miles. why was the final charge so high?

Anthony D. 
Clasificación:
5.0

Was a surprise truck rental need to pickup a vanity for remodeling job, and Charlie's pulled through with the needed vehicle 🚗!!!!

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Liza S. 
Clasificación:
5.0

From my experience there is nothing that needs improvement. The staff at Charlie's were excellent. They were courteous, knowledgeable, professional, and helpful.

michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Archie D. 
Clasificación:
4.0

El cliente no dejó un comentario.

DENNIS B. 
Clasificación:
5.0

Easy folks to deal with, good to have good people to rent from and easy return.

Michael L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelly B. 
Clasificación:
3.0

The inside of the truck was extremely dirty causing my furniture and other stuff to become extremely dirty with grease and other dirt.

Patience W. 
Clasificación:
5.0

Computer was very slow processing the transaction. Resolve that issue to speed up the in and out time.

Robert R. 
Clasificación:
5.0

Peter was kind, poised and enthusiastic getting us all set-up with the trailer we just returned. Having dealt with uhaul for a very long time, once again we could not be more satisfied. And Charlie's automotive is an excellent place to use for uhaul needs. Thank you Peter! Sincerely, K.McK. Satellite Beach

Kristian M. 
Clasificación:
4.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

They are great. Will never go to a U-Haul on Rt 1 or Palm Bay again, only Charlie's.

julie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan R. 
Clasificación:
3.0

Location was understaffed, one person running the store as well as uHaul rentals. It took over an hour to get the paperwork completed and trailer hitched

Richard M. 
Clasificación:
4.0

For a Small U-Haul Facility it is really excellent. The staff is great, very very helpful & customer-centric.

Joseph L. 
Clasificación:
5.0

Figure out why the computer system didn't match the online reservation.

ryan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wade A. 
Clasificación:
1.0

30 min with no other customers in store to complete paper work on a reservation. Bad computer set-up The guy was doing all he could with computer. He had the trailer connected and checked in 5 mins.

Charles H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ashley P. 
Clasificación:
3.0

Computer didn't work

PATRICK K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erny C. 
Clasificación:
5.0

It worked out perfect and close to my former home.

THOMAS P. 
Clasificación:
5.0

So easy to work with

Nathan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah M. 
Clasificación:
3.0

I was in an emergency situation out of town and it would have been nice to be able to rent the 2” receiver for my hitch instead of purchasing one for 42$ at this location.

Ryan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel F. 
Clasificación:
1.0

Only one person working the counter so he was constantly having to stop helping the customers renting stuff.

Tanya B. 
Clasificación:
5.0

El cliente no dejó un comentario.

mellissa T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

charlie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

Friendly and helpful

VALERIE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian J. 
Clasificación:
4.0

I ditched the online process. Quite honestly it's ridiculous and takes waaaaay too long. Much easier to talk to a guy who clicks a button and says thank you.

Lisa B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wayne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DianeMark G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brad N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sidney D. 
Clasificación:
4.0

The agent was great and very helpful. The only complaint I would have is partially my fault because I forgot my hitch. I purchased one at the site and was charged $64 for a ball hitch. As I said, I forgot mine so I had to pay the idiot price but a U-Haul hitch should not cost $64.

Kevin R. 
Clasificación:
4.0

I have rented the same size truck last week and I cannot understand why the fuel tank was showing a full tank...and after exactly twenty one (21) miles i had to add 6.6 gallons of fuel for $ 26.70 !! something is wrong as this truck is not gulping almost 7 gallons of fuel for 21 miles (it did not last week). Or the tank was far from full when i picked up the truck, despite the gauge showing "full"

Michael A. 
Clasificación:
5.0

Excellent and friendly customer service!

michael A. 
Clasificación:
5.0

First, I would like to know why, my reservation, was cancelled the day I was to pick up the autotrailer ? By the time a trailer arrived, an hour and a half late, that prevented me from covering the distance, I wanted to do for the day. Also, as I inspected the trailer, I noticed the right rear tire was badly cupped. It was replaced by Ricky Ruiz, Uhaul worker. Also several rubber safety guards were missing from the safety chains. So, I used electricians tape, to provide a safety on the chains. The employees at Charlies, are very helpful, made calls to Uhaul and had me hooked up and on my way, once the trailer arrived. I was not all that happy leaving late on my planned trip, just because, Uhaul decided to cancel my reservation. Doug Cresanta

DOUG C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin T. 
Clasificación:
5.0

Everything Great!

sam S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard W. 
Clasificación:
5.0

El cliente no dejó un comentario.

clara P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON H. 
Clasificación:
5.0

Both agents were fantastic!

Walter W. 
Clasificación:
5.0

Improve your automated check in.

peter B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

george R. 
Clasificación:
5.0

Truck drove shaky felt like it was going to brake down, there was a little trash hidden under the seat I forgot to throw it away, otherwise very clean. I advised one owner/employee I wasn't sure how long it would take to load/unload and move he kindly advised me I would just be billed and can extend it. I went on the website to try and extend rental but apparently it was already rented and no option to extend. So I just did best I could, thankfully I found help last minute! besides I was misled with my moving situation and it was an urgent matter unplanned. The first gentleman was very friendly and nice. Day of drop off the other man was extremely rude to me yelling that I had the truck too long and walked off, so I quickly left keys in truck left my carabiner key clip attached on accident and left the facility. After being tormented by my new place I thought I was moving into. Was not a fun experience during drop off. I was thankful to have a convenient location I even added $10 in gas since I barely drove truck far at all I literally drove one street down next door to facility and to my storage a couple lights down and back. I slept in it a night or two barely a minute away without leaving it running, then drove my car to find a storage unit.

Christine S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUG R. 
Clasificación:
5.0

Mike was great!

mo W. 
Clasificación:
4.0

El cliente no dejó un comentario.

John L. 
Clasificación:
5.0

Nothing, this location has GREAT customer service!

John F. 
Clasificación:
1.0

They called to confirm. Said all would be ready at 8 am. No one there when I arrived. Called 800 number on hold waiting to speak to someone for 35 min. Was told I they would transfer me to a scheduler - was cut off in that process with no call back. Found a truck at a different location myself was leaving when worker arrived to open. A hour late. Had to do "normal" opening procedures. Finally left with truck a hour and 45 minutes late.

Gary O. 
Clasificación:
4.0

El cliente no dejó un comentario.

david A. 
Clasificación:
5.0

The mobile pickup and return option is crap. It took 30 minutes to get the van checked out using the mobile process.

Douglas D. 
Clasificación:
5.0

Nada

richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

karthyn P. 
Clasificación:
1.0

They wouldn't even unlock the door to speak with me. We arrived within their store hours and they just stared at me and didn't let me inside.

Grace T. 
Clasificación:
5.0

Everything was smooth & enabled me to get the job done in a timely manner.

coleen S. 
Clasificación:
5.0

They are always prompt, courteous and became friends. Thank you John and Peter, always a pleasure.

Cheryl K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rita F. 
Clasificación:
4.0

When someone books a certain size truck in Advance try your best to get it in and not assign a larger truck

Shashin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur S. 
Clasificación:
3.0

Had to drop the truck off on the other side of town. Pretty darn inconvenient. Drop off was quick and easy. I was just aggravated about having to drive further to drop it off

DONALD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl K. 
Clasificación:
5.0

El cliente no dejó un comentario.

HARVEY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tim C. 
Clasificación:
3.0

The rental van was super dirty. Should be vacuumed and wiped before hand over to next customer. The 3/4 fuel tank gauge is a scam. Should be released at full tank. I brought it back with more fuel then pick up.

Marcelino R. 
Clasificación:
5.0

Drop off was extremely painless. The individual we conducted the turn in with was very professional and courteous.

John P. 
Clasificación:
5.0

THE BEACH SIDE UHAUL GUYS GO HARD NICE SIMPLE CATS!!!WILL SEND ALL MY FRIENDS AND FAMILY THERE

marc C. 
Clasificación:
5.0

Great customer service!

Lee B. 
Clasificación:
5.0

Great service, nice clean truck with no problems!

Joseph B. 
Clasificación:
5.0

Great people, very helpful.

Jason D. 
Clasificación:
5.0

El cliente no dejó un comentario.

drake D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine F. 
Clasificación:
5.0

Thanks. Ronny Dubinsky

Ronny D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Thomas T. 
Clasificación:
4.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kendall N. 
Clasificación:
5.0

Keep up the good work! 😀 THANK YOU! GOD BLESS!!

lori C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald M. 
Clasificación:
5.0

Convenient and friendly

ken K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Remie W. 
Clasificación:
4.0

Go out to the truck and show how to open, note mirrors don't move, a small orientation.

michael M. 
Clasificación:
5.0

Mike was great and very helpful!

Michael K. 
Clasificación:
5.0

Great location. Very friendly

RANDOLPH B. 
No se han enviado comentarios para esta ubicación.

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