Customer Reviews for Charleston Storage
(Distribuidor de U-Haul del vecindario)

68 comentarios

8610 Hiwassee St N   Charleston, TN 37310

(865) 622-3222

Horario

  • Lun. - mar.: 9 a. m. - 5 p. m.
  • Mié.: cerrado
  • Jue. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado

Services at this Location:

Contáctanos

(865) 622-3222

8610 Hiwassee St N
Charleston, TN 37310

Services at this Location:

Horario

  • Lun. - mar.: 9 a. m. - 5 p. m.
  • Mié.: cerrado
  • Jue. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

HAVARD H. 
Clasificación:
1.0

I filled the gas tank up with 5 gallons of gas (more than I was supposed to) and then was charged a $14 fee for gas.

James S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOE H. 
Clasificación:
3.0

I had a very difficult time picking up the truck because there was noone at the location, the person we spoke to on the phone that was handling that location COULD NOT tell us how we were supposed to actually get the truck. We had to call uhaul.com and wait on hold for a long time just to find out how to pgysically ovtain the truck. The truck was dirty with mud in the floor of the cab, the cargo area had not been swept, and something sticky was on the floor of the cab. I will not be patronizing that location again.

Archie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

mellissa H. 
Clasificación:
5.0

Melinda was spectacular, very knowledgeable, and friendly to boot. Overall it was a grand experience, thank you.

MEGHAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corrie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicky K. 
Clasificación:
5.0

Very helpful and friendly, and directed me on what to do about getting a refund for the charge of the furniture pads I tried to rent

Donald M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna M. 
Clasificación:
3.0

They didn't have very good selection. The lady at the counter was very courteous but had brought her children to work with her & had to tend to them in between dealing with us. She also had trouble with our contract & checking us in although I had already completed that online.

Jill R. 
Clasificación:
5.0

Staff was friendly and knowledgeable. Prices were just as quoted no hidden fees.

John H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Vicky K. 
Clasificación:
5.0

The staff was very helpful and courteous.

Richter W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Raven D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri M. 
Clasificación:
5.0

Nothing at all,maybe having more trucks,but that depends on the region,thanks for always be there even in remote places , over all happy with the service, Thank you again am a uhaul believer!

Jose A. 
Clasificación:
4.0

Wonderful staff. Clean facility.

Tabitha B. | Reservación
Clasificación:
5.0

The lady that reserved trailer/and pick up was excellent! Sorry I don't have her name right now, but your records do. Even helped us with scenic drive directions to a near by town we were headed. She was great!

Everette P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alison W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jenny G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evan T. 
Clasificación:
5.0

price seemed high for the time I had rented the trailor.

Carl B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan S. 
Clasificación:
5.0

Very nice and respectable staff. Helped with anything I needed even Walked to the unit and opened it up for me.

Brandon H. | Reservación
Clasificación:
2.0

El cliente no dejó un comentario.

Roger C. 
Clasificación:
2.0

With the amount of time I wasted on not packing correctly added to the "time" wasted on trying to pick up the truck I could possily be unpacked by now. This isnt the case.

Michael F. 
Clasificación:
5.0

Very helpful and welcoming to our new location.

John H. 
Clasificación:
5.0

Friendly staff, clean facilities, securely gated. Great!

jeremy H. | Reservación
Clasificación:
5.0

The girl working there was super friendly and helpful....some of the best customer service I have ever had.

David L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RHONDA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry D. 
Clasificación:
5.0

Customer service was fantastic at pick up.

Craig T. 
Clasificación:
4.0

El cliente no dejó un comentario.

richard B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colin M. 
Clasificación:
5.0

Left my sons tablet in the truck, lady from office called and is holding it for me. Location was clean and easily accessible. Currently waiting call back on cleaning charges due to the mud from the pick-up locations “4 wheeler” situation

Dallas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

branden W. 
Clasificación:
4.0

was very helpful. I rented a storage building there and the gentleman was very nice. good price

JimmIE W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Clasificación:
1.0

I made a reservation on line and talked to a representative to confirm. Upon arrival with the same information I gave online and via telephone call I was told now I ciuldntvrent the tow dolly. After leaving work a second time with a different truck I was able to rent the dolly. Overall the equipment worked great but the people I've spike with some far have gave the run around and cited me hours at my job over there incompetence.

MICHEAL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnnie B. 
Clasificación:
3.0

Due to your online reservations not letting me know that my original location was closed all week caused me much delay. Also when calling into customer service they were no help. I will do my best to use another company in the future

Pat M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eleanor H. 
Clasificación:
5.0

Eric was so helpful. I found my moving experience easier with his help. Will highly recommend.

Wanda F. 
Clasificación:
4.0

Efficient location!

steve J. 
Clasificación:
5.0

El cliente no dejó un comentario.

daniel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

zach T. 
Clasificación:
5.0

I had to rent another truck to move my items from storage to my new home.I ended up with the same truck I drove across country! At least I knew it ran well.Everything went fine.the person who helped ( Eric) me at Charleston Storage went out of his way to make sure my needs were meet.Very happy.

Paul L. 
Clasificación:
5.0

I had arranged my storage unit ahead of time and Brandy was very helpful to make sure I could get in on the Holiday weekend.When I went to get the paperwork signed the person who helped me (Eric) was very pleasant and made sure that my concerns for the outside storage were meet. He was extremely pleasant and answered all my questions.I felt very comfortable at this facility and will use them for my additional storage needs.

Paul L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Adam D. 
Clasificación:
3.0

El cliente no dejó un comentario.

John A. 
Clasificación:
5.0

El cliente no dejó un comentario.

LESLIE K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Troy M. C. 
Clasificación:
5.0

Very nice and asked if there was anything else he could help me with

KENNETH O. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN Z. 
Clasificación:
5.0

Allan and Lee have great personalities, they made our experience of renting the truck and returning it simple. We look forward to doing business with them again in the near future. This is going to be one of your best locations.

LYNN H. 
No se han enviado comentarios para esta ubicación.

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