Customer Reviews for Chapman Hemp Solutions
(U-Haul Neighborhood Dealer)

12 comentarios

4509 Chapman Hwy   Knoxville, TN 37920

(865) 609-4054

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 8/17/2022 - 8/20/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(865) 609-4054

4509 Chapman Hwy
Knoxville, TN 37920

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 8/17/2022 - 8/20/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

El cliente no dejó un comentario.

Mark D. 
Clasificación:
2.0

Person working didn't know lock code. Truck was in bad shape when I picked it up and had to spend almost an hour driving to another location to get a different one.

Christopher V. 
Clasificación:
1.0

When I originally made the appt, I wanted it to be in person because I have never used this company before. The morning of, it was switched to online check-in. Upon arrival the truck was padlocked and the code that was supposed to be sent to me was not. The app and the website were not working for me and I had to call customer service where they also did not understand what the issue was and couldn't figure it out. An hour later and a reset of the app and we were finally able to use it. Due to this, I am requesting some type of reimbursement because we could not use the truck for the first hour it was rented due to an error on U-Haul's behalf.

Carsen A. 
Clasificación:
3.0

Mobile pickup and mobile drop-off were awful.

Omar R. 
Clasificación:
2.0

Place was rundown

Franklin E. 
Clasificación:
1.0

This location was horrible. The place is in a sketchy part of town and there were no directions as to how to proceed. Additionally, I originally booked a pick up location 7 miles from my home in order to limit my mileage usage. The morning of my rental, I was informed that my pick up location has been changed to a location **15 miles** away from my home. This means that half of my mileage usage for the rental would be consumed just to get back to my home. I ended up paying additional mileage fees due to Uhaul changing my reservation.

Mason C. 
Clasificación:
1.0

Was not the truck I reserved or the location

Michael S. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Greg R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chad F. 
Clasificación:
3.0

Extra furniture dollies in stock

Jacob M. 
Clasificación:
2.0

El cliente no dejó un comentario.

DONALD M. 
No se han enviado comentarios para esta ubicación.

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