Comentarios de los clientes para Chapel Creek Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Chapel Creek Storage

Clasificación general:

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Liz M.
Clasificación:

Great, but nail in tire and broken chains

John C.
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Nothing to improve!! Great customer service!! I'll come back again!!!

dave W.
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El cliente no dejó un comentario.

Angelo C.
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It was closed I did the online return

MICHAEL A S.
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El cliente no dejó un comentario.

Murad F.
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El cliente no dejó un comentario.

Teresa P.
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El cliente no dejó un comentario.

Mary L.
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El cliente no dejó un comentario.

bobby J.
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El cliente no dejó un comentario.

IRMA B.
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Excellent service!! Helpful and great customer service.. Thanks

RICHARD M.
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No one was there at 1:30 pm

Pete S.
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I had to wait in line for an hour while she tried to find a trailer for a guy. All I needed to do was drop the trailer.

CODY B.
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Uhaul in general is under staffed and not good on changing reservation needs

DANISE Y.
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This is a top notch location & the only reason I am still dealing with Uhaul. You need to let Michelle give some of your locations lessons in customer service.

Cheri W.
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Nothing!

Wilson L.
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El cliente no dejó un comentario.

Debra D.
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The location was clean and neat. Manager was very helpful and friendly.

Timothy B.
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El cliente no dejó un comentario.

Ashleigh S.
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El cliente no dejó un comentario.

Dale G.
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El cliente no dejó un comentario.

Heather R.
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The staff member there was great!

Michael D.
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El cliente no dejó un comentario.

Jesus G.
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Nothing the lady that help me with the paperwork was very available to explain me everything, and very carefully guide step by step, so happy with their service and the equipment, i definitely will recommend this location and I'll be there again for sure

Michael M.
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El cliente no dejó un comentario.

David P.
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El cliente no dejó un comentario.

David H.
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Employee stayed late to get me hooked up with a car hauler that I desperately needed. Two other groups came in just before closing time, before I got there. I had to wait a bit to get taken care of but she was so awesome. She even helped me hook up the trailer! Great customer service! Thank you!

Edgar G.
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The Manager Michelle was very friendly and was accommodated everything we needed for our rental! Great experience!

Thishell G.
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El cliente no dejó un comentario.

Mary W.
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Uhaul changed my location after my pick up time without notifying me until I went to pick it up the representative told me she would Send me a$50 credit to my Amex bit I still have not received it

Carl S.
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They called asking for more money. This is the worst experience i have ever had with uhaul.

Steve T.
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El cliente no dejó un comentario.

Dawn S.
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El cliente no dejó un comentario.

Kris N.
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Very efficient, helpful and friendly! Extremely satisfied

Megan M.
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When I booked the appointment, the book keeper told me the wrong address. When I arrived at the correct location, the office was closed. I called the number on the door and was told that they were out of office to run to the bank and would be back in 30 minutes. I arrived back to the office in 30 minutes and still had to wait another 20-30 minutes on top of already being delayed so the truck could be checked back in and cleaned. It was a very unprofessional process. The uhaul attendant needs to be more professional. The frustration/struggle effect does not need to be converted onto the customer in which this situation it was. I will not be renting from this location again.

Shifatul I.
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Include the actual things I paid for such as moving blankets

Stephanie N.
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Nothing , Michelle was great she worked with me and my crazy schedule. She went above and beyond to make this a wonderful experience, I will definitely let all my friends know.

Alan S.
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El cliente no dejó un comentario.

Kristal C.
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I called after hours expecting to leave a voicemail, but instead someone answered the phone "Hello?". I said "I'm sorry, I think I have the wrong number. I was trying to reach Uhaul." She said "You did, we are closed." And that was it. Then when I called the next day, it rang forever before a different rude woman answered the phone. I asked about how mobile pickup works and she said I should have got an email telling me how it works. It was a short and rude answer. Then, my husband showed up at 7am to do the mobile pickup, and the app said we were scheduled for a 9am delivery. This put our moving day 2 hours behind. We got no apology or anything. I left a voicemail and no one ever called me back. Very unprofessional and I will never use this location again. I should have looked at the online reviews first because they are terrible.

Freedom N.
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Was charged for things that wssnt my fault

Stuart E.
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El cliente no dejó un comentario.

Pauline G.
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The truck had a water leak. I didn't realize until the next morning after the truck was loaded

Michael B.
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Michelle at this location was excellent and very service friendly. Good customer service.

Thomas S.
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This a great place to rent, and the people that work there are the best.

James W.
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El cliente no dejó un comentario.

Amy R.
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El cliente no dejó un comentario.

Anthony B.
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El cliente no dejó un comentario.

Joel P.
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El cliente no dejó un comentario.

Steven S.
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El cliente no dejó un comentario.

Kevin E.
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El cliente no dejó un comentario.

Tiffany C.
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El cliente no dejó un comentario.

Victor G.
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El cliente no dejó un comentario.

Tabitha C.
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El cliente no dejó un comentario.

Jorge G.
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El cliente no dejó un comentario.

Matthew B.
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El cliente no dejó un comentario.

robert G.
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El cliente no dejó un comentario.

Sharon M.
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El cliente no dejó un comentario.

Lance T.
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Michelle is Fantastic!!!!

DAVID H.
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Great service, thanks!

Donnie F.
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In order to hook up to a trailer you have to jump a curb and drive through a very rough field. Not exactly the best situation. The owner was nice tho.

stephanie B.
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Would have liked a better toungue system that accommodated a lock. We had to get creative

Justin L.
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Good.

Randy B.
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El cliente no dejó un comentario.

daniel P.
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El cliente no dejó un comentario.

Gary E.
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Right on time for everything. Took care of us and got us on way, and return was just as easy. Will be back for future moves.

Michael K. | Reservation |
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This location is the most convenient for me, but it is not a U-Haul owned property, and I would have used this property. I was told it would be easier to return the truck to a U-Haul owned location.

Eric D.
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El cliente no dejó un comentario.

Aaron W.
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Michelle was awesome. Made the rental very easy and painless.

Simon B.
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Customer Service was ?????????? Your agent @ this location is knowledgeable and friendly!

Gary C.
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El cliente no dejó un comentario.

DENNIS T.
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El cliente no dejó un comentario.

Roberto C.
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El cliente no dejó un comentario.

Marcus D.
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Overcharging on the Gas price when i refueled the truck to its original amount that it was given to me.

Gary C.
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They were out to lunch. I dropped off the van and left. No interaction with anyone.

Kathy M.
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Will NEVER do online checkin again!!! What a hassle!

Phillip N.
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El cliente no dejó un comentario.

Jeremy S.
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El cliente no dejó un comentario.

ALBERT L.
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The woman who helped me was nice. However 181 dollars to go 14 miles is price gouging. I even dropped it off at a location right by my destination. You people need to get it together.

Jeremy S.
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El cliente no dejó un comentario.

Justin W.
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El cliente no dejó un comentario.

Kristin R.
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El cliente no dejó un comentario.

James M.
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El cliente no dejó un comentario.

Jesse F.
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Customer service was excellent! Super nice Lady.

JOEL P.
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El cliente no dejó un comentario.

ELI M.
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Appreciate Michelle and her customer service. Will use again.

William H.
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El cliente no dejó un comentario.

Enrique G.
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Nothing I was in and out quickly real helpful and friendly staff !!!

Richard L.
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Great service, kind nice employees. Had a system issue with software that took a while but staff was gracious and helpful.

Stephen W.
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The equipment was very clean but the ramp would not pull out correctly

MIKE B.
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El cliente no dejó un comentario.

Scott S.
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El cliente no dejó un comentario.

Will C.
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El cliente no dejó un comentario.

KAREN M. | Overall Experience |
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Michelle Cantrell did a FANTASTIC job!!! Highly commend her!

Kim S.
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Michelle was great to work with and very friendly!

Danielle H.
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El cliente no dejó un comentario.

Nicholas L.
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El cliente no dejó un comentario.

William P.
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Michelle is freindly, knowledgeable, and very helpful. Keep her as an agent.

GARY S.
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El cliente no dejó un comentario.

Michelle F.
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El cliente no dejó un comentario.

Johnnie G.
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El cliente no dejó un comentario.

ricky F.
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El cliente no dejó un comentario.

MaryAnn M.
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Make sure all vehicle doors close properly The uhaul sounded like it was about to die.

Gregory A.
Clasificación:

Very pleasant experience. Will definitely use this location again.

STACY S. | First Impressions |
Clasificación:

The attendant on property, Michelle, seemed very nice, the property was clean and the only issue was that they don`t honor the U-Haul one month of free storage.

No se han enviado comentarios para esta ubicación.

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