Customer Reviews for Channahon General Rental
(U-Haul Neighborhood Dealer)

118 reviews

24138 S Municipal Dr   Channahon, IL 60410

(815) 828-6532

Office Hours

  • Mon: 9 am–4 pm
  • Tue: Closed
  • Wed-Fri: 9 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(815) 828-6532

24138 S Municipal Dr
Channahon, IL 60410

Services at this Location:

Office Hours

  • Mon: 9 am–4 pm
  • Tue: Closed
  • Wed-Fri: 9 am–4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Dayna Heitz 
Rating:
5.0

Customer did not leave a comment.

James Passafiume 
Rating:
5.0

Customer did not leave a comment.

Regina Stevens 
Rating:
5.0

The radio was “haunted “. It came on by itself to an am station that was all static. Would not change stations or volume. Went off by itself and then came back on minutes later. Not a real problem. Just funny!

Connie Holt 
Rating:
5.0

Customer did not leave a comment.

Margaret Montella 
Rating:
5.0

Customer did not leave a comment.

Josephine DiBartolomeo 
Rating:
5.0

Nothing.

Edward Sperka 
Rating:
5.0

Pick up and drop off were super easy and convenient! The truck was clean and handled great. Thank you!

Leah Kush 
Rating:
5.0

Customer did not leave a comment.

Christine Ulanowski 
Rating:
5.0

Customer did not leave a comment.

Debbie McDonald 
Rating:
5.0

Customer did not leave a comment.

Izzy Vasquez 
Rating:
5.0

Great service. Very helpful. Very easy. Everything was perfect.

Joseph Marconi 
Rating:
5.0

Customer did not leave a comment.

Caty Avalos 
Rating:
5.0

Customer did not leave a comment.

Conrad Brouwer 
Rating:
5.0

Can’t really think of a thing! This business has been a nothing but friendly and went out of their way to make sure I was happy with everything!

Dianna Witkowski 
Rating:
5.0

No improvement needed. Great service!

Ann Gould 
Rating:
2.0

I dropped off at 1 on a Saturday, they were closed a young lady sitting at the desk , when I knocked is all she did it point. Extremely disrespectful, I know Channahon rental very well. The owners are not the way , they are very nice. This girl should not be working there

John Sartori 
Rating:
5.0

Customer did not leave a comment.

BRAD MCCARTY 
Rating:
5.0

Nothing. Great location and super helpful and nice staff. Everything was as it said it would be.

Doug Kaufman 
Rating:
5.0

Have the equipment that's already RESERVED for customers AVAILABLE!! I got to my original U-Haul location & I was told that there's a U-Haul policy where if a U-Haul truck & trailer is rented, & the trailer is returned (but not the truck) then that trailer cannot be rented out. I reserved the trailer over week ago, & much to my surprise, it was not available & there was NO prior contact from U-Haul about my the trailer not being available. Fortunately, another location had the trailer I needed. People at both locations were personal & professional, but not having the trailer available is NOT good business.

John Jones 
Rating:
1.0

Dont overcharge your customers and expect them to catch your mistakes.

Karl Hansen 
Rating:
5.0

Customer did not leave a comment.

Daniel Radtke 
Rating:
5.0

Easy check in and pick up experience. Very friendly and helpful staff at Channahon Rentals. Truck was clean and ready to go when I arrived. Will definitely use again and recommend to friends and family.

Brent Fink 
Rating:
5.0

Outstanding

Patrick Webie 
Rating:
5.0

I can’t stand uhaul but channahon rental came there for me after you messed up for the 3 time.

Angela Jackson 
Rating:
5.0

Customer did not leave a comment.

Megan Colegrove 
Rating:
5.0

I was very pleased with the service. The representative of your company was kind and courteous.

Ron Cerevic 
Rating:
5.0

I think I dropped the truck off where I needed to. The parking lot was super empty and clean overall.

Spencer Lankins 
Rating:
5.0

Customer did not leave a comment.

Michael Diggs 
Rating:
5.0

Customer did not leave a comment.

Philip Halliburton 
Rating:
5.0

Nothing I could not have asked for anything else. Easy to reserve easy at pick up and drop off. Polite staff. Good experience all the way around.

BRAD MCCARTY 
Rating:
5.0

Customer did not leave a comment.

Rimas Stankus 
Rating:
5.0

Used key box drop off

John Gunia 
Rating:
3.0

Customer did not leave a comment.

Michael Mc Ginnis 
Rating:
5.0

The back of the truck was not swept out and still had gravel and small pieced of garbage in it.

Jon Jackson 
Rating:
5.0

Customer did not leave a comment.

Alice Mayr 
Rating:
5.0

Customer did not leave a comment.

stephen rittof 
Rating:
5.0

I appreciate that I didn’t have to drive far and everyone was polite and courteous

THERESA BUIS 
Rating:
5.0

Customer did not leave a comment.

Cynthia Reisner 
Rating:
5.0

Customer did not leave a comment.

Thomas Borozenski 
Rating:
5.0

Customer did not leave a comment.

Mark Ferko 
Rating:
1.0

I dropped my vehicle off with more gas that was picked up with and I took pictures. And this drop off location tried to charge me for not bringing it back full. And when I called and confronted them about it they told me that they read the fuel gage wrong.

Cameron Fleming 
Rating:
4.0

Customer did not leave a comment.

Robert Russell 
Rating:
5.0

Nothing

Gregory Smith 
Rating:
5.0

Customer did not leave a comment.

Derek Piel 
Rating:
5.0

Customer did not leave a comment.

Mark Kaegebein 
Rating:
5.0

everything went well

John Reynolds 
Rating:
5.0

Always rent from them, excellent service!!

Edward Hill 
Rating:
5.0

Customer did not leave a comment.

Peter Dressel 
Rating:
5.0

Customer did not leave a comment.

Martin Martello 
Rating:
5.0

Checking in and out was easy. Both people at the desk were polite and helpful!

Chris Erickson 
Rating:
5.0

Customer did not leave a comment.

Conrad Brouwer 
Rating:
5.0

Customer did not leave a comment.

john kroviak 
Rating:
5.0

Customer did not leave a comment.

Terrence Shanahan 
Rating:
5.0

Customer did not leave a comment.

john kroviak 
Rating:
5.0

Customer did not leave a comment.

Albert Regelbrugge 
Rating:
3.0

Only bad thing was primary location to pick up was scheduled for Naperville, locally. But had to drive out of my way to channahon, approx 40 minutes away.

Judith Jacobs 
Rating:
4.0

Customer did not leave a comment.

John Bresser 
Rating:
5.0

Customer did not leave a comment.

BRAD MCCARTY 
Rating:
5.0

Was a 24/7 process did not meet any staff

IAN ALLAN 
Rating:
5.0

Great service

Bob emler 
Rating:
5.0

Customer did not leave a comment.

Brian Grant 
Rating:
5.0

Customer did not leave a comment.

shelly Schewe 
Rating:
5.0

Customer did not leave a comment.

Jody Repass 
Rating:
5.0

Great service

JACK KLINE 
Rating:
5.0

Customer did not leave a comment.

Mark Kaegebein 
Rating:
5.0

Customer did not leave a comment.

Craig Hall 
Rating:
3.0

I choose a different location for pick up, was never told it was ar a another location, til I stood in line at the place I thought it was supposed to be at, fine print of pick up, should be right out in front.

John Barnes 
Rating:
5.0

Customer did not leave a comment.

Michael Pacione 
Rating:
5.0

Customer did not leave a comment.

STEVEN BYLAND 
Rating:
5.0

Signage for where to park after hours.

Tom Williamson 
Rating:
5.0

Everything was perfect. Friendly staff and equipment functioned as intended.

BRANDON PEREZ 
Rating:
5.0

Dennis and John were great to work with as usual. Easy, quick service!

EDWARD HILL 
Rating:
5.0

Customer did not leave a comment.

TIM EAKER 
Rating:
5.0

Customer did not leave a comment.

RONALD OFFERMAN 
Rating:
4.0

Whenever I need a truck, I will definitely use Channahon Rentsl

MARGARET DENNIS 
Rating:
5.0

Easy to pick Up and great customer service!

JEFFERY SLIMICK 
Rating:
1.0

Stop charging extra fees such an insurance when it was already declined

WILLIAM MALLADY 
Rating:
5.0

Channahon rental guys were great!

BARRY LEGG 
Rating:
5.0

Customer did not leave a comment.

JEFFREY LINTZ 
Rating:
5.0

Super easy check-in and check out Friendly staff

TIMOTHY PUTLAK 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER THURLBY 
Rating:
5.0

Customer did not leave a comment.

Daniel Hayes 
Rating:
5.0

Customer did not leave a comment.

JEROME VEAL 
Rating:
5.0

Friendly, helpful staff

GARY SEYMOUR 
Rating:
5.0

Customer did not leave a comment.

RICHARD CLIFT 
Rating:
5.0

Customer did not leave a comment.

MATTHEW CUNNINGHAM 
Rating:
5.0

Customer did not leave a comment.

JEFFREY HEIDEN 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS MUFFLER 
Rating:
3.0

Customer did not leave a comment.

Steven Melzer 
Rating:
5.0

Customer did not leave a comment.

Mark Scully 
Rating:
5.0

Customer did not leave a comment.

JORGE JIMENEZ 
Rating:
5.0

I will definitely rent from here again

Anthony Krueger 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE JOHNSON 
Rating:
5.0

Customer did not leave a comment.

JESSICA TINDALL 
Rating:
5.0

Customer did not leave a comment.

FELICIA CARTER-RIES 
Rating:
5.0

Customer did not leave a comment.

jamie smith 
Rating:
5.0

Customer did not leave a comment.

MATTHEW GUNTY 
Rating:
5.0

Customer did not leave a comment.

Rebecca Lennon 
Rating:
5.0

Customer did not leave a comment.

PRZEMYSLAW DANKOWSKI 
No reviews have been submitted for this location.

Additional Services at this Location

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