Customer Reviews for Champion Self Storage
(Distribuidor de U-Haul del vecindario)

333 comentarios

4001 Reid St   Palatka, FL 32177

(386) 328-1434

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 2 p. m.
Horario especial
  • 11/25/2021: cerrado
  • 12/24/2021: 9:00 a. m. - 12:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(386) 328-1434

4001 Reid St
Palatka, FL 32177

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 2 p. m.
Horario especial
  • 11/25/2021: cerrado
  • 12/24/2021: 9:00 a. m. - 12:00 p. m.
  • 12/25/2021: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
3.0

Need a better place to park and a emergency number that works ...... other than that they good

KENIRRA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nichell T. 
Clasificación:
1.0

Champion uhaul of Palatka,Fl., charged me for 25 gallons of supposedly used fuel for 46 miles , round trip from Palatka to Welaka returned same day on 10/9/21, and no one from Uhaul will address this complaint.Shame on you.I am a struggling widow and cannot afford to be overcharged. I will dispute this overcharge with my bank.

CATHERINE C. 
Clasificación:
5.0

Excellent storage facility. Staff very helpful.

David S.  |  Overall Experience 
Clasificación:
5.0

the lady were very helpful and great smiles on both faces and very friendly

Kathrine C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shenta J. 
Clasificación:
5.0

We had our unit for 3.5 years, spent over 11k and had major damage from mice and roaches. We had nothing in the unit to draw vermin. I was told it was due to their exterminator changing their process and chemicals. They refuse to reimburse us for the damage. Staff was friendly and helpful until we had an issue.

LISA K.  |  Overall Experience 
Clasificación:
5.0

After being away for a few weeks I got a chance to go to the storage unit. As I got a few things out I noticed massive rat droppings and roach's where everywhere and roaches had gotten into many of my belongings. I had to spry the boxes down well and restore them because of the infestation. There where massive rat droppings all along the beams of the unit.

Gene y.  |  Overall Experience 
Clasificación:
5.0

No light bulb in our storage unit. We put one in, but the fixture itself didn't work. Also, when we moved our items out of the unit, bugs/roaches were in everything. Since all of our items were moved from a roach-free home in West Virginia, I know they weren't there when we moved our items in. Now we have to have an exterminator to treat our new home to make sure that all of the roaches we carried in with the boxes are dead. I detest bugs of any kind, so this was a huge deal-breaker for me.

Jacqueline D.  |  Overall Experience 
Clasificación:
5.0

Great customer service very well ran business will definitely use again. Gracias

David S.  |  Overall Experience 
Clasificación:
5.0

Thank you so much.

ADA Q.  |  Overall Experience 
Clasificación:
5.0

Great all around for storage !

Matthew H.  |  Overall Experience 
Clasificación:
5.0

Very friendly staff took covid precautions

Kelly L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos S.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful & friendly but the unit I had just didn’t meet the standards of all other units, my unit leaked so unfortunately multiple of my items where soaked & became moldy, I will suggest from my lesson learned pay then extra for a climate controlled.

Kylee L.  |  Overall Experience 
Clasificación:
5.0

Super friendly staff

Monica S.  |  Overall Experience 
Clasificación:
2.0

Location failed to take pictures of the equipment, resulting in nearly an hour of waiting on hold for customer service to process the after hours pickup.

Kellin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mae W.  |  Overall Experience 
Clasificación:
5.0

The team was nice and very respectful the lady help me

Sherard B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ERIC S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

Grace, was super helpful, efficient and reliable

Andand K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dianne M.  |  Overall Experience 
Clasificación:
1.0

Charged me for a dollie that was not in the uhaul. They pressured me to sign a contract quickly and did not have me to inspect equipment before signing. Will be talking to corporate tomorrow if my issue is not resolved.

eugene C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carole M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph R. 
Clasificación:
5.0

The reason I would not recommend a friend is because within two months I was there you Raised my rates up to $80 a month from 50 and the the gate has not ever been fixed it’s always open

KEVIN S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

christen C. 
Clasificación:
3.0

The truck was not cleaned. We had to clean it before we loaded our possessions. The truck had a lock on the back that the facility did not have a key to. Had to get permission to cut off. Ordered 2 dozen blankets and they were not there. We were told we could go to another location to get them. Not acceptable. They made moving day more stressful.

Joseph A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anastasia R. 
Clasificación:
1.0

They canceled my reservation in front of me and I had to redo it. The lady wasn't trained at all and because it took over an hour to get my reservation completed, I was late to work and got written up. Thanks.

April J. 
Clasificación:
5.0

Staff were friendly and very helpful. Unit was clean. I had no Problem at all and would recommend anyone to check out this place if they are in need of a storage unit.

Mary M.  |  Overall Experience 
Clasificación:
5.0

Great job!!!

Edward M. 
Clasificación:
5.0

I'm filing a law suite against you all. there's a law that says I am entitled to get my deposit back. Waiting to go back to my lawyer. Gracias.

Timothy J.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

jarrod S. 
Clasificación:
5.0

This place was so great! People were nice and helpful.

Cheyenne H.  |  Overall Experience 
Clasificación:
5.0

Everything was Great

bruce D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry V. 
Clasificación:
5.0

Very nice and helpful

John E. 
Clasificación:
1.0

Service was Horrible !! What I reserved wasn't available and I ended up having to go to two different locations to get two different teu ks and got charged full price for both! I will never be using this company again and will discourage all family and friends from using your service as well!!

lisa W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia R. 
Clasificación:
5.0

The staff were extremely professional and helpful. Tabetha and Jose were friendly and made us feel welcomed and appreciative of our business. Thank you for such a pleasant experience. Carol and Phil McDavid

CAROL M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Felicia K. 
Clasificación:
3.0

Have someone with a phone on them for when they are out of the office

christopher H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARL W. 
Clasificación:
5.0

Went above and beyond to assist me

Marie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Santana W. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL W. 
Clasificación:
2.0

There was one lady working inside that was less than friendly...and in Texas, we would call her down-right rude. Another younger lady tried to be helpful but the older one barked at her. We would not return because of her.

ZACHARY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leeman C. 
Clasificación:
5.0

Great Great service

LASHANDA G. 
Clasificación:
4.0

Helpful and fast service 😊

Charles C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY M. 
Clasificación:
3.0

Employee's could be a little more prompt, courteous, and professiona!

Richard C. 
Clasificación:
5.0

Everything was great! Service and the equipment. Customer service was excellent!, Tabitha, Sara and Jose we most helpful! Thanks again

RONALD T. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN K. 
Clasificación:
5.0

Give a better heads up about the check in for the truck, whats all needed to look at etc before take off

CHRISTOPHER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
3.0

After hours. No personal contact

SHARON P. 
Clasificación:
2.0

Be more respectful of other people's time. If someone has an appointment be available

KAREN C. 
Clasificación:
3.0

It took that lady 24 hours and 4 tries to get me a truck rental when they had a truck on the premises.

Vicky Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patricia G. 
Clasificación:
5.0

LADIES IN OFFICE WERE VERY SWEET AND PROFESSIONAL.

MARIE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Caleb B. 
Clasificación:
2.0

The process was anything but user friendly. The storage unit handle itself looked as though it was going to fall off. The return process for the truck was not easy at ALL. As a matter of fact that process should've been explained better. And all the “fees” is quite ridiculous, they didn't have half the equipment that I needed so I had to compromise and should've been compensated for that. All in all super glad it's not a permanent thing and will look somewhere else for future moving needs!

ASHLEY C. 
Clasificación:
5.0

Tabitha and her maintenance man both went above and beyond helping me, you have two very good employees,

Joanna W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandi C. 
Clasificación:
1.0

Find better more professional help

Brenda M. 
Clasificación:
5.0

no suggestions needed

James D. 
Clasificación:
5.0

The people working there and who assisted me were very professional and friendly. My all around experience with these personnel was exceptional.

Ronald M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Keyonda G. 
Clasificación:
5.0

Everyone was nice and helpful thanks

David W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Silma M. 
Clasificación:
4.0

Staff was very helpful and knowledgeable about about the process. They answered all of my questions completely. Unit was clean. On line reservation was very simple. So far so good.

Victoria B. | Reservación
Clasificación:
3.0

The mileage was wrong, the fuel gage was wrong, the engine light AND both rear tires were flashing needing air. Was told they would discount it since it was the only small one and they did not discount anything

Elizabeth S. 
Clasificación:
5.0

We rented from Champion Storage in Palatka Florida. Lauren made the rental very easy, she worked quickly and was very helpful.

Jeanne D. 
Clasificación:
5.0

The lady who was working was friendly and knowledgeable. Getting in & out was quick, easy & stress free. I would highly recommend this location to my family and friends.

Cindy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUZ E. 
Clasificación:
5.0

Great experience. The process was fast & quick.

KATRINA Y. | Reservación
Clasificación:
5.0

El cliente no dejó un comentario.

James O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devett E. 
Clasificación:
5.0

Have more stores like the one on hwy100 in Palatka FL.an more employees like Jess.

RICHARD G. 
Clasificación:
5.0

All the girls are very helpful in the office thank you everyone at Champion storage Palatka Florida I'll definitely get the word out to you guys you're awesome

Suzanne D. 
Clasificación:
4.0

I loved the way they worked to get me in a bigger unit in the same day. Also champion storage has great customer service

Kayla R. 
Clasificación:
4.0

Service was excellent!

Richard C. 
Clasificación:
4.0

Sweep out vehicle before renting to someone. Also make sure employees read mileage correctly when vehicle is returned.

sue S. 
Clasificación:
1.0

They would not honor the free month rental that I signed up for when reserving the truck, false advertising.

Max A. 
Clasificación:
3.0

Truck did not have a full tank.. it was less than 3/4 full when i picked it up.. i should have taken a photo I feel they charged me for that? I had to pay more than the estimate.. but i did not go any extra miles

Jeanine O. 
Clasificación:
4.0

Staff at location was very helpful making the reservation. The condition of the truck is a different story. Hard to start, front end shaking, did not change gears. Had to cancel our move.

Sheila M. 
Clasificación:
4.0

we were promised by U Haul a free months storage when we turned in our truck at this location. Come to find out when we drop off the truck that this is only possible at a U Haul owned facility. You need to change what you promise or make it more clear.

Warren P. 
Clasificación:
5.0

Nothing you guys are the best and will always go back to the same location for all of my moving needs. All the staff was friendly and helpful, the nicest people you could fine they understood my needs and helped me a lot in a really bad time of need.

Engracia P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BILL W. 
Clasificación:
5.0

Bonnie is absolutely the best, friendliest, and most helpful, and runs the very best storage facility, and UHaul return facility in the UHaul system!!

William B. 
Clasificación:
4.0

Was very happy with the rental... staff that assisted us was very helpful.

Chan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan K. 
Clasificación:
5.0

Bonnie went above and beyond, she was awesome

Keven B. 
Clasificación:
5.0

Easy to drive and got good gas mileage

ALICE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa P. 
Clasificación:
3.0

El cliente no dejó un comentario.

TIFFANY S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bobbie B. 
Clasificación:
5.0

Prompt efficient service with a smile.

JUDITH V. 
Clasificación:
5.0

Fast, Efficient, and Friendly Service! Great Team!

RICHARD G. 
Clasificación:
3.0

El cliente no dejó un comentario.

jennifer F. 
Clasificación:
5.0

The customer service was great! The ladies at the desk we're very helpful!

COWAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deloris M. 
Clasificación:
5.0

El cliente no dejó un comentario.

irene W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARL D. 
Clasificación:
4.0

return was much easier.

Pat F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cynthia R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ellen E. 
Clasificación:
2.0

El cliente no dejó un comentario.

will R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH M. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

Volver
arriba