Customer Reviews for Chads Car Care
(U-Haul Neighborhood Dealer)

1,203 reviews

950 N Council Rd   Oklahoma City, OK 73127
(South Of Nw 10th On the East side of Council Rd)

(405) 789-4262

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: 8:00 am - 12:00 pm

Services at this Location:

Contact Us

(405) 789-4262

950 N Council Rd
Oklahoma City, OK 73127
(South Of Nw 10th On the East side of Council Rd)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: 8:00 am - 12:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very good people to do business with

QUINTIN RICHARDS 
Rating:
5.0

Fantastic Everyone was friendly and polite

David Hook 
Rating:
5.0

Customer did not leave a comment.

Ronda Comstock 
Rating:
5.0

Chad and his crew pretty awesome to work with, I've done business with them last 5-6 yrs. they also are a big help to me when I'm on the road working if something comes about on the job that I need a rental unit I just give them a call and they hook me up!!

DAVID GRACE 
Rating:
5.0

Been there multiple times and I won’t rent from any other place.

Jeff Coppernoll 
Rating:
5.0

Very friendly people to to business with

Robert Ayers 
Rating:
5.0

Check ratchet and straps for wear on car trailers for replacement please

Robert Routt 
Rating:
5.0

Customer did not leave a comment.

Brian Littlefield 
Rating:
3.0

App doesn't work for check in.

Jonathan Burnett 
Rating:
5.0

The owner was very helpful and efficient. He took the time necessary to ensure we understood all that was required.

REX PHIPPS 
Rating:
5.0

Customer did not leave a comment.

Dakota Hart 
Rating:
5.0

Customer did not leave a comment.

Phuong Nguyen 
Rating:
5.0

Friendly and good service.

Tommy BUTTERFIELD 
Rating:
4.0

Chad was amazing and very helpful. When I returned the truck it was quick and easy. Thank you so much!

Tina Prichard 
Rating:
5.0

Customer did not leave a comment.

Pamela Mims 
Rating:
5.0

No improvement needed. Chad was awesome, so if you need a U-Haul I recommend this place 100%

MARIA HERNANDEZ 
Rating:
2.0

The location where they told us to return the trailer only accepted trailers. We have to call UHaul & get new location, therefore we were charged more for using an alternate location.

Susan Raley 
Rating:
5.0

Great guys

neal lydon 
Rating:
5.0

Customer did not leave a comment.

Shad Anderson 
Rating:
5.0

Joshua was very courteous and polite.

james hawthorne 
Rating:
5.0

Customer did not leave a comment.

Carlos Lopez 
Rating:
5.0

Customer did not leave a comment.

TOMMY Butterfield 
Rating:
5.0

Hard to in prove on Chad, good people!!

DAVID GRACE 
Rating:
5.0

Customer did not leave a comment.

Brad Buckmaster 
Rating:
5.0

Super fast service here too.

Timothy Carlton 
Rating:
4.0

Customer did not leave a comment.

Stephen Godwin 
Rating:
5.0

Chad and staff are very knowledgeable and it shows they care about customers. Excellent experience and will recommend Gary's and Uhaul in the future.

Glen Spargur 
Rating:
5.0

Customer did not leave a comment.

Eleddys Batista 
Rating:
5.0

Friendly and helpful

Richard Velazquez 
Rating:
5.0

Nothing to change very well maintained and very customer friendly and support.

mary bendle 
Rating:
5.0

They have the friendliest people here and so very helpful. Best prices around. I will definitely be back if I ever need a U haul or car dolly!

NANCY CARDONA 
Rating:
5.0

Customer service was superb. Would definitely recommend Chad’s services.

Justin Plumlee 
Rating:
5.0

Service excellent with a large variety of equipment will return for more rentals

DAN OCONNOR 
Rating:
5.0

Customer did not leave a comment.

MICHELE STIVERS 
Rating:
3.0

There was bottles behind the seats dirt on the floor Matt’s and mud on the truck outside

Nancy Tinnin 
Rating:
5.0

Customer did not leave a comment.

Jordan Johnson 
Rating:
5.0

Our experience at this U-Haul location was phenomenal. Joshua assisted us in the rental process and went above and beyond to make sure we got the truck we needed quickly, and efficiently, and provided superior customer service in both the pickup and return of the truck. Thanks, Joshua!

Steven Vincent 
Rating:
5.0

This facility provided everything they promised and agreed in contract. And was a easy return . The owner and his grandson were a great team, and our move went smooth ,I would use them again..

JANICE CRANMNER 
Rating:
5.0

Customer did not leave a comment.

Jamie Haynes 
Rating:
5.0

Customer did not leave a comment.

Marcos Castineyra 
Rating:
3.0

The location itself was pretty sketchy. It’s an old, locally owned, run down car shop but the guy running it was pretty nice. The one real qualm I had was when he left to make sure the truck had the furniture and utility dollies we asked for, he never came and got us to let us know it was ready so we waited 25 mins and finally went to go find him only for him to hand over the keys like he was waiting on US! Other than that, the truck wasn’t all the way cleaned out…and we found some interesting things inside…I’m just glad by chance we didn’t get pulled over!

Brianna Krabill 
Rating:
1.0

Truck was dirty in the cab as well as the box was covered in debris. I had borrow a broom to clean out the box before loading… waiting to load while locating the necessary cleaning tools since I was not loading at my home. I have called and filed a complaint but no response yet.

Helen Amack 
Rating:
5.0

Not only the most professional and polite people I ever dealt with, but willing to go even the extra mile to make sure everything worked out perfect! Thank you to this company Chads.

KOBE KIZZLE 
Rating:
5.0

Can’t get much better then Chads!!

DAVID GRACE 
Rating:
5.0

The guys at Chad’s were very welcoming and helpful. I would absolutely rent from them again.

COLE DOTSON 
Rating:
5.0

Joshua and Chad have always been good to me. They accommodate me well and treat me like family.

Tony Kokou amegnaglo 
Rating:
5.0

Joshua was so nice and friendly, process was quick and easy. Signage makes it easy to locate office.

Rebekkah Jackman 
Rating:
5.0

From start to finish the experience was above and beyond.

Don Antinoro 
Rating:
5.0

Customer did not leave a comment.

Gabrielle Estrada 
Rating:
5.0

Customer did not leave a comment.

ryan lawson 
Rating:
5.0

Everything worked out perfect & the staff was very friendly & professional. Thank you all again for everything you all did.

Lindsey thompson 
Rating:
5.0

Customer did not leave a comment.

Samantha Myrick 
Rating:
5.0

Chad was excellent..

Leah Gill 
Rating:
5.0

This is our favorite place to rent from. The staff there is friendly & helpful. It's easy to get in & out of.

Chris Zamorano 
Rating:
5.0

I was very impressed and the young man at the counter was polite and efficient.

Michael Toohey 
Rating:
5.0

Everything was perfect! Thank you!

mettles brigitte 
Rating:
5.0

Customer did not leave a comment.

rashaun grant 
Rating:
5.0

Keep on keeping on

BRENT SJOSTROM 
Rating:
5.0

These guys were top notch to deal with! Will be doing repeat business with them in the future. Highly recommend for your Uhaul needs.

JAMES STEWART 
Rating:
5.0

Customer did not leave a comment.

Melody Johnson 
Rating:
5.0

Great service and very friendly staff. Definitely will make this my preferred location.

Jeff Coppernoll 
Rating:
5.0

Customer did not leave a comment.

lillian wells 
Rating:
5.0

Chad and his staff was very helpful and informative about the rental process and checking out the trailer for condition and towing connections when picking it up as well as returning it. Had no issues.

Rick Looney 
Rating:
5.0

I will continue to go back to Chads for all uhual needs!!

Susan Watson 
Rating:
5.0

Fast service and helpful with everything even upgraded the trailer to what I actually needed making the move much easier

Jeremy Eades 
Rating:
5.0

Chads is not only the best in OKC yet the most trusted. I will not go anywhere else, from day 1 I could see the trust, professionalism and quality. Thanks again for helping my small business, it means so much!!!! -Bublee Pop!

Brian Martinez 
Rating:
5.0

Customer did not leave a comment.

Rebecca Kennedy 
Rating:
5.0

None

JOSEPH THOMAS 
Rating:
5.0

Chad went above and beyond my expectations. I highly recommend his shop for uhaul and all your car care needs.

Kenneth Logan 
Rating:
5.0

None

JOSEPH THOMAS 
Rating:
5.0

The trailer really handled nicely, and the service and return were only a few minutes!

coy savage 
Rating:
5.0

Customer did not leave a comment.

Salvatore Desalvatore 
Rating:
3.0

Customer did not leave a comment.

Marc Douglas 
Rating:
5.0

Customer did not leave a comment.

Randolph Kelley 
Rating:
5.0

Customer did not leave a comment.

Tony Kokou amegnaglo 
Rating:
5.0

They have had the best service yet! Great place, very nice people!

Jennifer Knight 
Rating:
3.0

Customer did not leave a comment.

Orangel Morales 
Rating:
5.0

Thank you for the ease of service :)

Rami Williams 
Rating:
5.0

Customer did not leave a comment.

Mark Hanna 
Rating:
5.0

Chads a great bunch to work with!! Not much to improve there!!

DAVID GRACE 
Rating:
5.0

Very professional and the movers were great too

Chance Spicer 
Rating:
4.0

Customer did not leave a comment.

Stanlry Pricer 
Rating:
5.0

Joshua was a great help! Thank you

Kiazha Frazier 
Rating:
5.0

Excellent folks at Chad's.

MIKE BAIRD 
Rating:
5.0

Customer did not leave a comment.

DAVID Gary 
Rating:
5.0

Customer did not leave a comment.

John Stege 
Rating:
5.0

We really appreciated the service they were very kind and answered all our questions. A very good location 😁

Amber Benhabi 
Rating:
5.0

Customer did not leave a comment.

Mark Studier 
Rating:
1.0

Customer did not leave a comment.

Deborah Wardlaw 
Rating:
4.0

Customer did not leave a comment.

Brianna Wilcots 
Rating:
3.0

I payed for a dolly and did not get one. Making my moving 10 times harder but did not have time to wait for opening to get one. Thanks for nothing at this location. Truck was left unlocked also.

Keith Pearson 
Rating:
5.0

Customer did not leave a comment.

DONALD GRANT MILLER 
Rating:
5.0

The app was a bit clunky. If you waited too long while trying to follow the instructions it would make you start over completely. I was initially a bit confused as well as the tow dolly I rented was not the same model as the one in the GIF instructions.

Michal Wieczorek 
Rating:
5.0

Customer did not leave a comment.

Taylor Batenhorst 
Rating:
5.0

The two guys that works there are very nice guy's.

Melissa Bennett 
Rating:
5.0

The two people I interacted with at Chad’s Car Care were awesome. They were quick and super polite. Definitely a go-to location.

Timothy Hines 
Rating:
5.0

This place was top notch! Best experience I have had with Uhaul.

Justin Gammon 
Rating:
5.0

Excellent service Friendly and fast I will definitely recommend Chad’s location!!

Tammy Ellis 
Rating:
4.0

The truck was in poor shape. The dash and gear shift were both very loose as well as the driver side mirror. It felt very “jumpy” driving. Just wasn’t in great mechanical shape. No problems with the facility though - Chad was great!

Kelli Sheridan 
Rating:
5.0

Chad is an very professional at all times. His employee Josha is a example of Chad. I rent from CHAD ALL THE TIME . HE IS ONE OF THE MOST HONEST MAN I HAVE EVER MET

Antonio Rojas 
No reviews have been submitted for this location.

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