Comentarios del cliente para Centre de Pneus et Mecanique Excellence

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Centre de Pneus et Mecanique Excellence

Grado total:

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Claude P. en

Grado:

El cliente no dejó un comentario.

Michel P. en

Grado:

El cliente no dejó un comentario.

Florence B. en

Grado:

Truck full of snow, could not get the snow off since the truck was too high.

Francois C. en

Grado:

El cliente no dejó un comentario.

Marios L. en

Grado:

El cliente no dejó un comentario.

Jefrey L. en

Grado:

great service! would use the service again! thank you so much!

Danielle F. en

Grado:

El cliente no dejó un comentario.

michael C. en

Grado:

Vehicle condition needs to match photographs to avoid wasting time disputing condition.

michael C. en

Grado:

El cliente no dejó un comentario.

David J. en

Grado:

Le camion que je voulais était là, mais la database indiquait que c'était à un autre endroit. Ça a pris presque vingt minutes pour régler le problème. Le conseiller était très professionnel, mais c'est quand même un peu inconvénient.

Leila N. en

Grado:

El cliente no dejó un comentario.

Jeffrey C. en

Grado:

El cliente no dejó un comentario.

Julie Leslie V. en

Grado:

Uhaul me donnait l’option de louer le camion toute la journée mais le magasin où je devais déposer le camion fermait à midi. Le pauvre monsieur a dû attendre jusqu’à 12:30. Très mauvaise organisation de la part de Uhaul et extrêmement déçue car vous m’avez chargé 4x plus cher (79$) au lieu de 19.95$ comme indiqué sur le camion. Horrible service de la part de Uhaul, mais j’ai adoré le magasin Centre de pneus et mécaniques car il m’on accommodé pour l’heure et ont aussi réduit le prix de ma Facture. Je ne recommande PAS Uhaul, mais je recommande Centre des pneus et mécaniques pour tous problèmes de voiture

Michel A. en

Grado:

J'ai été contraint de payer une assurance alors que j'avais répondu non dans ma réservation. J'ai dit au préposé que j'étais assuré avec mon assurance et il m'a dit de lui montrer une preuve. Comme j'étais pressé et que les gens m'attendaient, j'ai signé et je suis partie. Quand j'ai retourné le véhicule, je lui ai fait la remarque et il m'a dit d'écrire à U-haul. Par conséquent, j'ai vécu une expérience désagréable avec cet etablissement.

Luc M. en

Grado:

Service courtois, efficace et rapide à la réception et au retour du véhicule. Excellent sur toute la ligne Rien à redire.

xuejun Z. en

Grado:

El cliente no dejó un comentario.

SYLVIE B. en

Grado:

El cliente no dejó un comentario.

robin J. en

Grado:

I was very disappointed because the truck we had reserved was not there. We had to use a van instead, which made us do 2 trips, much wAsted time and frustration

Sebastien B. en

Grado:

Sur 24 couverte environ 8 etait toute mouiller

Elgin C. en

Grado:

The team was excellent. The pick up and drop off were smooth. The only hick-up is that the u-haul website for booking is not as user friendly as it could be.

Hélène B. en

Grado:

El cliente no dejó un comentario.

Sylvain Z. en

Grado:

Peter et Harry de centre de pneus excellence Pierrefonds sont des gentlemen. Ils m’ont donné un service hors pair.

Grant A. en

Grado:

El cliente no dejó un comentario.

Jonathan D. en

Grado:

Il faudrait bien déneiger le toit des camions puisque de grosse plaque de glace se sont détaché du toit sur l'autoroute et si possible de remplir le véhicule d'essence pour ne pas avoir à gazer en plein milieu du déménagement. Pour le reste tout était exellent merci encore !

Raymond H. en

Grado:

El cliente no dejó un comentario.

Tyler C. en

Grado:

El cliente no dejó un comentario.

Kamalodeen M. en

Grado:

El cliente no dejó un comentario.

cristian D. en

Grado:

Ask him first if he wants the insurance and not impose it !

Gail H. en

Grado:

El cliente no dejó un comentario.

Jean-Claude N. en

Grado:

Not happy with the pick up garage/location

Frode N. en

Grado:

The uhaul guy asked me to be back before 5pm, i was back 4:45pm but he charged me for 2 periods. I delivered the back with the tank just above half as he asked for, but he would only register it as half, so i had to pay extra for gas. Never more uhaul, unless you reimburse me.

Tianli G. en

Grado:

The review is regarding the rent I made at Centre de Pneus et Mechanique Excellence 16013 Boul Pierrefonds When I took the vehicle from this location, the guy in the store told me the gas is full and the vehicle is clean. However nobody made the walk-around of the vehicle with me together to check anything (gas level and cleanness etc), they just told me these information and asked me to sign the contract (It is my mistake as well, should not trust them). When I got the key and started the vehicle, I noticed the gas is not completely full, the level is between 7/8 and full, the cargo is not clean either. I didn't go back to the store cuz I did not realize these will cause such troubles when return the vehicle. Now it seems that it is a setup for careless customer. The afternoon I returned the vehicle to the store, the guy told me the gas is not at the same level as when I took the vehicle. I drove the cargo van for 100KM (highway and local) and purchased 15L of the gas for 22 dollars which looks a reasonable amount. The guy in the store didn't want to hear anything saying he doesn't care my receipt of gas purchase and it doesn't matter if the customer stay or leave, it is NAPA here, not UHaul. If the customer has any issue, just talk to UHaul, it is their's problem. More ridiculously the other guy in the store told me that the distance I drove is 100 MILES, not 100 KM. Regarding the cleanness I didn't realize that I should bring the vehicle back brand-new, I cleaned the vehicle with a brush and a mop, but it doesn't seem enough for them. It was raining during the day of my rent. Anyway they believe this is also the fault of the customer, LOL FINALLY I GOT CHARGED AN EXTRA 40 dollars for missing gaz and cleaning, really horrible experience. These UHaul partners will make UHaul lose their customer earlier or later.

Josee H. en

Grado:

Aviser les clients qu’ils doivent passer au bureau chef, pour ramasser les boîtes & autres articles commandés.

Philippe O. en

Grado:

El cliente no dejó un comentario.

Mark J. en

Grado:

I was unable to contact anyone at uhaul after I got an email saying my pickup was at a location 20 miles away. I tried calling and no one answered the phone and I tried your live chat and got no response. Why bother having live chat?

Colin M. en

Grado:

Your website needs major improvements. I booked a Caravan online and received confirmation that there was one available at a location that was close to where I was staying. About 30 mins before the pick-up time, I received a call to say: 1) there were no Caravans available and 2) I would have to drive 45 mins to pick up a 15' truck. Way too big, inconvenient and costly to drive. A terrible customer experience.

JASPAUL D. en

Grado:

El cliente no dejó un comentario.

TONY P. en

Grado:

very polite and fast service!

roger L. en

Grado:

The uhaul representative at this location was friendly and courteous.

Serge R. en

Grado:

Mr Giannopoulos was very courteous and professional. The box of the truck could have been cleaner, I had to sweep it out prior to placing my belongings inside. The most unpleasant part was the mechanical condition of the truck. When going down the highway there was a very loud noise and vibration that was so loud that you could not hear the person talking in the passenger side. I have rented several trucks of this kind and I have never experienced such a noise. It was to the point were you wonder if it was going to make the trip or breakdown on the side of the road. Based on that my experience for this particular rental was not a good one and i am not sure if I would rent another Uhaul or pay the extra and go with another company with a newer fleet. sorry

Aly J. en

Grado:

Had agreement with U-Haul that the 15ft truck would be discounted due to lack of 10ft truck. Notes were on file but the rep ignored it and said I had to call U-Haul to get the price adjustment. Then the rep forced me to get the insurance although I had refused it when booking online. There was also small pieces of broken glass in the truck. I called U-Haul and am awaiting a call next week for the price adjustment. Normally always happy with experience from actual U-Haul location, this time was not impressed.

Robert C. en

Grado:

This place is the worst place I’ve ever been to rent a vehicle, very unprofessional

josie L. en

Grado:

The place were I picked up my truck was well organized and very professional and very friendly. The truck I used was in good condition but needed a little attention to the alienement and the egnition had a little trouble starting. over all it was in great condition.

Pierre C. en

Grado:

El cliente no dejó un comentario.

Elgin C. en

Grado:

U Haul should consider putting real winter tires on the drive axle. The tires that were on the unit did not work well in deep snow. So I would like to suggest better snow tires for your rentals in the north.

RICHARD PAUL B. en

Grado:

The person gave us the wrong dolly for our Van and we almost lost it several times on the highway, the only thing that saved it was the chiains, we had to disconnect almost two hours from the nearest Uhaul and drive the van into Quebec City to change for the right one. Very disappointed in the service we received.

JOHN M. en

Grado:

too expensive

kathleen J. en

Grado:

I found the steering to be a bit loose if I went over 40km/hr. Also the shocks were poor. I've used these services before and didn't have these problems, so i thought i should mention it. But the staff was great. And I appreciated the ability to return the truck late at night.

Pierre Alexandre T. en

Grado:

bad information, I had to go pick up the van at an another site because the reservation site didn't rent truck and they never told me. So more kilometers to pay for and more fuel. Very bad experience. The service was bad at Vaudreuil-Dorion, but the guys from Pierrefonds were good.

Maurice J. en

Grado:

Although there is a U-Haul service point a kilometer from my home, I was sent 32 kilometers away to pick up the vehicle and 2 hours later than was originally agreed upon. I had been told that the vehicle would be brought as close to my home as possible. This was not done and it caused me a few problems to find someone to drive me to that location and to reschedule the people helping me to move.

FRéDéRIQUE D. en

Grado:

El cliente no dejó un comentario.

MARIE JOSéE A. en

Grado:

El cliente no dejó un comentario.

romuald M. en

Grado:

I liked the place so much that even little bit of waiting was fun. The owner/person in charge, Georges is an excellent quality fellow. It was pleasure to deal with him.

jean B. en

Grado:

El cliente no dejó un comentario.

Claude B. en

Grado:

El cliente no dejó un comentario.

MARIE CHRISTINE B. en

Grado:

It was the worst service ever. The company told me that I could leave the truck in the after hours it would be fine...when I arrived their I didn't have a choice to leave it at the neighbours parking lot because theirs was locked and I couldn't even leave it on the sidewalk because it wasn't cleared out, cause of the snow and they made me pay 28$ extra for it. Because it (the truck) wasn't on their parking lot (even if a wall was separating them from the neighbours -_-

Nicholas W. en

Grado:

Fix data Phone number is wrong therefore you cannot contact this office. My Nnot having to remove all the snow that fell three days earlier would have helped. No manual is in the truck so those of us who do not use a truck may not...

PIETRO T. en

Grado:

Allow for users to be able to contact the retailer for detailed questions prior to making the reservation(s).

JOE D. en

Grado:

El cliente no dejó un comentario.

George Z. en

Grado:

El cliente no dejó un comentario.

MARVIN L. en

Grado:

El cliente no dejó un comentario.

Simon C. en

Grado:

Check in was a bit slow, but they were super friendly.

Robert B. en

Grado:

El cliente no dejó un comentario.

Nathalie D. en

Grado:

El cliente no dejó un comentario.

pierre A. en

Grado:

There was a leak during the drive in the truck. I already called and explained this at the drop off and at the 1800 number. I had some water in the bottom of a few boxes

Barbra M. en

Grado:

Was pleasantly surprised. Did not even know there was a U-Haul rental outlet so close! Will definitely recommend and will use again in future!

Yves G. en

Grado:

Received excellent service and recommendations from the sale representative, thank you Peter.

ed D. en

Grado:

ensure that customer has a confirmed reservation.

Daniel Antonio P. en

Grado:

THE ONLY THINK IS THE LOCKER FOR THE REAR DOOR WAS FREEZING AND I DID ASK TO THE STUFF TO DEICE THE LOKER, IN MY OPINION THEY SHOUD CHECK ALLL BEFORE THE CUSTOMER ARRIVED.

louise C. en

Grado:

El cliente no dejó un comentario.

Marc J. en

Grado:

El cliente no dejó un comentario.

Elaine B. en

Grado:

I didn't like having to guess at how much gas to put in to bring it to half a tank so I ended up putting in more 3/4 tank full.

Carlo S. en

Grado:

El cliente no dejó un comentario.

KYRO M. en

Grado:

good experience but ends up being more experience than what it seems like when it is advertised

julie D. en

Grado:

I went to pick up the trailer with my 2 young kids (aged 1.5 and 4). It took forever to do the paperwork. I said I didn't need insurance and they charged it anyway (I didn't notice because after waiting 20 minutes, the kids were going nuts...). When I brought back the trailer, they wouldn't credit the insurance and told me I had to call U-Haul to ask for a credit. Fortunately, U-Haul accepted. They didn't offer any assistance, nor did they check my installation to make sure it was done correctly (good thing I have rented trailers before...), but when one of the mechanics noticed I needed help to attach the trailer (it was parked in grass and I couldn't move it), he came to help.

ERIC P. en

Grado:

The employee serving us was nice, but it was terribly slow to get the truck, as he had to call someone to do the U-Haul paperwork remotely.

ANTONIO C. en

Grado:

El cliente no dejó un comentario.

LUCIE R. en

Grado:

El cliente no dejó un comentario.

Bernard G. en

Grado:

El cliente no dejó un comentario.

MARTIN G. en

Grado:

The truck was late, and the location was a lot farther than I asked originally. So it cost a lot more than I was planning to spend for this. I'm disappointed on this rental experience and will consider renting with other companies next time.

Jean-Pierre B. en

Grado:

El cliente no dejó un comentario.

Christian S. en

Grado:

Not much.Just that you sould let people now you have to rent truck by internet.you can t just drop in at a location and rent a truck

HLNE B. en

Grado:

El cliente no dejó un comentario.

Elgin C. en

Grado:

El cliente no dejó un comentario.

Andre S. en

Grado:

El cliente no dejó un comentario.

Tibor P. en

Grado:

Your ad does not contain the obligatorie insurance,so the daily rental fee is not 19.95$ but 34.95$!!

ATTILIO M. en

Grado:

El cliente no dejó un comentario.

thea B. en

Grado:

El cliente no dejó un comentario.

YVES L. en

Grado:

No winter tires on it, I wasn't able to use it... I paid for nothing, I hope you will refund me... Yves Levac

Antonio P. en

Grado:

They didn't even know the reservation was made, the van wasn't ready for pick up, the gas was low, and full of snow, I lost almost half hour to redo the registration,

Tiya L. en

Grado:

Clean snow off of the truck, including the roof.

Dan M. en

Grado:

El cliente no dejó un comentario.

Theodore K. en

Grado:

El cliente no dejó un comentario.

YOUSUF K. en

Grado:

I was not happy for service as I was charged over then I should and it is not yet reimbursement.

PAUL D. en

Grado:

Vous m'avez bien dépannés, merci! Petit commentaire: vos questions sont en français et les choix de réponses en anglais; ça pourrait en offusquer quelqu'uns.

YVON L. en

Grado:

El cliente no dejó un comentario.

MCHEL B. en

Grado:

El cliente no dejó un comentario.

SERGE B. en

Grado:

El cliente no dejó un comentario.

JULIEN M. en

Grado:

El cliente no dejó un comentario.

Sylvain L. en

Grado:

El cliente no dejó un comentario.