Customer Reviews for Central Station
(Distribuidor de U-Haul del vecindario)

302 comentarios

1418 Remount Rd   North Charleston, SC 29406

(843) 261-5344

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 7 p. m.

Servicios en esta ubicación:

Contáctanos

(843) 261-5344

1418 Remount Rd
North Charleston, SC 29406

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 7 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
2.0

The representative at this location could be more courteous. The truck was not ready for pickup. It had to be swept out and inspected while we were there… she showed up about 3 minutes to 9am. She was rude and callus, but really nice to my boyfriend. I didn't say anything, I just decided I would submit my encounter during this survey.

Arlene S. 
Clasificación:
3.0

Better customer service

John C. 
Clasificación:
5.0

Manager of this store was very pleasant, courteous and professional. I called her several times and she was the same each conversation. I was doing this “long distance” as I am in Georgia, moving from SC to GA, and my son-in-law and daughter made the actual move for me. They were very pleased as well. Everything was ready at the time of pickup with no problems at all!!

MATTHEW H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER A. 
Clasificación:
5.0

El cliente no dejó un comentario.

LETICIA M. 
Clasificación:
5.0

Nico was extremely helpful and knowledgeable

SHARON T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MALLORY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMUEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JODY H. 
Clasificación:
5.0

The owner told me about the Secret Sammy logo hidden within the design on every truck. He showed me one and I went looking for him on all the trucks!

GEOFFREY U. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTOINETTE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN H. 
Clasificación:
2.0

El cliente no dejó un comentario.

ANGELA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandra L. 
Clasificación:
5.0

Guy running the place was super nice and helpful

WILLIAM B. 
Clasificación:
5.0

The staff were wonderful and very helpful

LYNN R. 
Clasificación:
5.0

Customer service was great!

SHALON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUBY G. 
Clasificación:
2.0

El cliente no dejó un comentario.

SEAN O. 
Clasificación:
3.0

El cliente no dejó un comentario.

EDWARD J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

dagmar F. 
Clasificación:
5.0

El cliente no dejó un comentario.

WARRENIA S. 
Clasificación:
5.0

Customer service was excellent. Will recommend to friends. Thank you very much.

keith G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel W. 
Clasificación:
1.0

I highly encourage all people to AVOID using the Remount Road location in N Charleston. Not only did they not answer the telephone anytime I called, they did not return my numerous voicemail messages. They were late to the office when I had an appointment to pick up the uhaul. They did not give me the blankets or dolly I ordered along with the truck. The truck was filthy in the cab and in the backend. STAY AWAY! Use the uhaul location on Rivers Avenue.

Tiffany P. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUZANNE B. 
Clasificación:
2.0

El cliente no dejó un comentario.

joe M. 
Clasificación:
1.0

It was chaos and we had no idea at any time what was going on. Whether our truck was checked out how to contact the people with a problem whether our truck was returned…

Katherine W. 
Clasificación:
3.0

No issues with drop off. Customer service was fine.

John B. 
Clasificación:
4.0

The after hours mobile check out was less than adequate. We could not check out because the system could not locate us. There was no option on the call list to speak to someone. Yet it said if we did not check out remotely we would be charged $20.

Mark J. 
Clasificación:
5.0

Drop off was easy. They met me at the truck and took the keys. I just got in to my car and drove away.

stanley W. 
Clasificación:
5.0

The associate who conducted the check in and inspection was professional and courtesy. I have never received such fast service at Uhaul.

LATASHA E. 
Clasificación:
2.0

Facility opened nearly an hour late causing me to incur additional costs while my movers were waiting for me. This location does not have the 24 hour pickup-drop off despite what the website says, UHaul changed my pick-up location to this terminal despite ordering pickup from a location in Summerville

GREGORYALTON H. 
Clasificación:
3.0

El cliente no dejó un comentario.

MATTHEW C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARIUS M. 
Clasificación:
5.0

I would recommend an overall mechanical maintenance on the trucks to ensure customers receive a truck that drives smoothly. The truck I rented drives rough and jerks as if the automatic transmission had a hars time to shift.

Eric B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JARED T. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK H. 
Clasificación:
5.0

No issues whatsoever, U haul Rep was friendly and knowledgeable and my check in process was fast and smooth. Definitely will be a returning customer to his location.

ROBERT F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW THOMAS D. 
Clasificación:
5.0

Great team ! Awesome service, I'd recommend these folks to anyone needing a UHaul truck!!!

Dennis L. 
Clasificación:
5.0

We met the owner outdoors when we returned the truck. Very organized lot. Very friendly and efficient! Have this pinned for the next move! Will definitely support this business!

LENNI O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Patricia B. 
Clasificación:
5.0

Todo está bien

WILLIAMS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER M. 
Clasificación:
4.0

El cliente no dejó un comentario.

EKTA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN G. 
Clasificación:
3.0

Great service just a little to expensive

TARA P. 
Clasificación:
2.0

I saw all the U-haul trucks, but I didn't know where the store was to drop off my truck. Luckily the employee came out to direct me.

Daniel B. 
Clasificación:
5.0

Just awesome!

ALISHIA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl M. 
Clasificación:
5.0

The guys there were so friendly and nice. Fast service and good customer service

DARLA G. 
Clasificación:
2.0

Waited about 15 minutes to be served. From there service was ok. Called the number indicated on the back of computer (843) 952-8450 to extend my rental. Got voicemail. I called number on website (843) 261-5344. No answer and recording for another number came on. Went to return the truck and waited 30 minutes. NO ONE was available to greet or accept rental. I called another U Haul facility while standing the the lobby for the return to see if there was another number for the location I was in to get assistance. After about 5 more minutes of waiting, 3 people came from the back. gentleman asked what I needed. Told him I needed to return my U haul rental. He said ok, I handed him the key and e said a copy of your receipt will be emailed to me. he asked where the truck was parked. I advised him , it was park on the side street where there rest of the U hauls were parked. Truck was inspected after I left. I was not asked if everything worked out. I was not asked if I was satisfied or anything in reference to the truck or my experience. Customer service really needs to be improved.

FELECIA E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Thomas T. 
Clasificación:
1.0

There was no one at drop off location at 4:30 pm and no one answered the phone that day or the next day.

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNM JR S. 
Clasificación:
1.0

During normal bus hrs no one ws there. Hard time finding desk (poor signage). No one answered call number. Another person came to rent and had to go to another location. I just left trailer per central uhaul instructions. Kind of a Mickey mouse operation

greg V. 
Clasificación:
5.0

All very good. Thank you.

John W. 
Clasificación:
1.0

He took 150 out of my account without me knowing I'm getting the police

Terrance P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josiah A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Randall C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ralph L. 
Clasificación:
5.0

Great staff!

Jeffrey N. 
Clasificación:
5.0

The owner/operator of the pick-up location was superb. His desire to meet or exceed the customer's needs was outstanding. Communication was excellent. Would highly recommend it to anyone

Victor Y. 
Clasificación:
4.0

It's difficult to park the bigger trucks since it's right off a very busy highway and not much space. The person just told us to leave the truck and drop the keys off. He was very nice.

Donna R. 
Clasificación:
5.0

Great place and people. Much better then most locations I go to in Charlotte NC

JOHN C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Chhiring S. 
Clasificación:
3.0

Average rate to hight

FELIX R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dana W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian H. 
Clasificación:
5.0

Thank Heavens that this place exsists; my interaction with the individuals running this location was the single greatest part of my trip to South Carolina, & made me glad to do businesses there, and proud to be an American. Professional, courteous, and close enough to a tow yard nearby, these guys had the equipment I needed after another uhaul nearby did not, and I really appreciated the promptness of services offered. I would seek out this business if ever in town again.

hannah B. 
Clasificación:
5.0

Amazing customer service. 10/10!

ANDREW Y. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matterson D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNDICKENS P. 
Clasificación:
1.0

Did not check in trailer and had to call many times. I called main uhaul rep and he called location for me. Then I get additional charge on credit card. Had to call to explain I turned in on time and had pic to prove. Am filing complaints against Quentin Harris. Rip-off rep and doesn't belong in the uhaul business. Fraudulent practices and he should be investigated. Am sure I'm not the first person to be scammed at this location.

Daniel B. 
Clasificación:
3.0

The physical facility isn't impressive but the staff are extremely helpful and friendly. The people make the difference. I'll use this location again while in North Charleston.

ARTHUR H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendell V. 
Clasificación:
1.0

Attitude

terri W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jameisha G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DORTHY W. 
Clasificación:
1.0

We were told that if we rented a 26ft truck then we would get a trailer free but when we arrived we were charged $79 for it and told afterwards that the promotion was over

heather G. 
Clasificación:
5.0

El cliente no dejó un comentario.

deshayla W. 
Clasificación:
5.0

Very professional, courteous, and timely. I would recommend this location to anyone.Thank you for the help!

JOHN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLEN S. 
Clasificación:
5.0

Tres was great. Thanks

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeffrey N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina B. 
Clasificación:
5.0

Excellent location and service!

jeffrey N. 
Clasificación:
5.0

It was indeed a pleasure to meet Une! He is very professional and personable. He's a fantastic representative for Uhaul!

JOHNNY D. 
Clasificación:
5.0

the man at the uhaul location was fantastic. My complaint is with U-Haul itself, I had a very difficult time trying to reserve a trailer because the online information was incorrect. I received confirmation that a trailer was available at a location more convenient for me but the uhaul location was in fact permanently closed. So, I received confirmation for a trailer that did not exist at a location that was closed. terrible online service. I was finally able to speak to someone at U-Haul who moved my reservation to a location that did have the trailer I booked. I do not recommend U-Haul to anyone but if they are in need, I would recommend the Remount Rd, N Charleston location because the man running that location was very kind & helpful.

HAILEY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio G. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba