Jeff has the best customer service!!!!carina V.
Customer Reviews for Central Self Storage
(Distribuidor de U-Haul del vecindario)
Truro, NS B6L5G9
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 3 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- 6/18/2021: 10:00 a. m. - 3:00 p. m.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Joan R.
El cliente no dejó un comentario.David D.
We rented an open cargo Trailer. For the most part the rental and process were fine. The odd part was that the rental location rep told us if we come after he closes (3pm) that we should just leave the trailer. I asked about locking it and he said it would be fine. I do agree the location is a low crime area, however being a frequent renter of vehicles I was surprised by this. There has been other circumstances where renters have dropped of vehicles after hours and then the vehicles is stolen and the customer ends up in a hassle with the renting company over whose responsible. I would suggest that yes it's ok to drop it off after hours, but give us a trailer lock device to put on the hitch so it can't be hooked up without a key. Other than that, the service was fine and the trailer was good quality and did what we needed.JON B.
El cliente no dejó un comentario.Laura C.
El cliente no dejó un comentario.Sheryl B.
El cliente no dejó un comentario.kristy S.
El cliente no dejó un comentario.Chris L.
El cliente no dejó un comentario.Julie W.
El cliente no dejó un comentario.Tyler D.
El cliente no dejó un comentario.Madison M.
Great service as always highly recommendDonald G.
service was EXCELLENT what more can one expectdouglas R.
Jeff was a pro, quick to set up and very helpful. Thank you for the top notch service..grant W.
owner is a great guy to deal with.!dwight H.
Best service bar none!beth M.
I have used this location before 2 1/2 years ago and Jeff's professional service is top notch as alwaysdavid A.
El cliente no dejó un comentario.Matthew G.
El cliente no dejó un comentario.nina B.
First class service. Connected the trailer and made sure everything was working properly. Very pleasant and friendly, could not speak more highly of the gentleman. Gracias.Dale B.
Give lessons on customer service, no one has a right to yell, belittle, and treat a customer like tractor dome did, I will not be recommending U-Haul or using U-Haul when we get our stuff out of storage ...people like tractor dome are running your Good name uhaul, I hope this matter is followed up on and I would appreciate a call 9029895245 to see how you plan on correcting this matter.Darren B.
Service at this location was excellentThomas T.
Jeff is the best in customer service. quick and friendly.peter C.
El cliente no dejó un comentario.Carol R.
El cliente no dejó un comentario.Karin V.
El cliente no dejó un comentario.Karin V.
El cliente no dejó un comentario.Karin V.
El cliente no dejó un comentario.Graham B.
El cliente no dejó un comentario.dominque F.
Jeff was very helpful and friendlyShannon S.
Jeff was well informing with no questions to ask. Explained outvthjngs with the trailer and also touched base very well on the insurance. Wish more places were more upfront and informative like him. Would highly recommend him to others.peter S.
El cliente no dejó un comentario.ROGER C.
El cliente no dejó un comentario.Chris B.
Nothing. Mr. MacDonald (sorry if I got your name wrong) was excellent. Quick and easy pickup. Explained all necessary things. Easy return. Thank you!Angela M.
El cliente no dejó un comentario.cathy B.
No improvements needed. The owner was easy to deal with and clear in paperwork and expectations of vehicle. I would use him again.Amanda K.
Jeff at Main Street was awesome very helpful and after the court street location totally mess up my reservation argued with me about the equipment as I needed a motorcycle trailer she kept telling me it not one and then it was not there when I went to pick it up. I told her I booked a bike trailer she trot saying they are all the same Arguing with the other lady that worked there. So I took time off from work to get the trailer had people lined up at the other location to help me that took time off work and had no trailer to use. I had to get a trailer from the other location the next day. This was very bad, people book these trailers or trucks have plans in placed to to have a employee argue with me 2 times trying to tell them that the trailers are not all the same and then she does not book me what she argued about with me just showed how much that person listened to what I was saying. Then again arguing with the other employee in front of me saying that all trailers are the same they are all RT rentals there are no MT rentals. This made should a mess on all that I had planned for the move. I will be calling the manager or franchise owner to explain how their employee acted on two different occasions. Very poor poor serviceruss D.
The service was excellent, very knowledgeable and helpful. I will certainly recommend this location to friends and family. Marilyn & Barry JohnsonMarilyn S.
El cliente no dejó un comentario.Robert L.
El cliente no dejó un comentario.Gordon M.
El cliente no dejó un comentario.Michael F.
Excellent repleonard D.
El cliente no dejó un comentario.janet B.
El cliente no dejó un comentario.Debbie S.
Very great friendly staff. Only try to up sell me once. After that he was not at all. Very professional. Koodo is to this location Thank's Jeffdarren M.
Employee was very friendly and knowledgeable. Great experience!Karen H.
Jeff was very helpful and pleasant through the whole process, and the trailer worked out excellent for my move.Shannon S.
We gave 20 minutes notice that we needed a trailer and they delivered. Awesome serviceBrian D.
I just returned my trailer to a location that was closed at the time. The only bad part of renting the trailer was the online return process, trying to transmit a photo of the returned trailer. Had to call the 800 number perhaps 8 to 10 times to try and resolve the issue. Nice staff at the call centre, but nobody CD fix the problem. Turned a great experience into s frustrating, terrible one.Wayne E R.
El cliente no dejó un comentario.richard H.
El cliente no dejó un comentario.michelle T.
Location needs to be amended on google maps. Excellent and precise customer service.Dewal B.
El cliente no dejó un comentario.david M.
When I went in they hadn't told me about a $100. Holding fee until after my $179 was pd. Then the debit machine for uhaul wasn't working so I had to go to another store and get money which cost me my 1.50 service fee then another 2.75 service fee for it.Clay R.
El cliente no dejó un comentario.erika R.
El cliente no dejó un comentario.Kevin M.
Excellent staff.alton C.
El cliente no dejó un comentario.alexander B.
Couldn't use my debit card for rentalâ€”that was frustrating.jamie T.
keep up the good work. very pleasedtom M.
Jeff is great , always have a great experiencerobert W.
El cliente no dejó un comentario.KEVIN L.
El cliente no dejó un comentario.wayne G.
El cliente no dejó un comentario.william B.
El cliente no dejó un comentario.mike M.
It was good overall I do not have any issues .joyce S.
I was impressed with the excellent customer service. Gracias.jennifer A.
Very friendly. Vehicle was ready for me. Everything was explained. GraciasLeigh Ann H.
Nothing. Great customer contact representative! Good location!John H.
El cliente no dejó un comentario.HUBERT M.
Very pleasant and satisfactory experience all around.Wayne W.
El cliente no dejó un comentario.Tim M.
Everything went very smoothly.Sherry S.
Was fine.Pat K.
Very helpful, in and out efficiently, covered all the bases re the contract, equipment, etc and then drop off went very quickly as well. Yes, I would go to this location to rent again.CARL P.
El cliente no dejó un comentario.Stacey C.
Great drop off, friendly service, was waited on promptly, was an overall great experience. Will definately recommendCarlene M.
El cliente no dejó un comentario.Devin G.
El cliente no dejó un comentario.Austin M.
Very friendly to deal with , extremely clean facilities!! Thanks againkyle M.
Nothing, it was greatJAMIE C.
El cliente no dejó un comentario.clayton G.
Inside of the trailer was dirty. The floor was muddy as if it was used to haul sacks of potatoes. It would not sweep out so I had to take it to a car wash as I was loading mattresses. Seemed ironic that there was a sign inside the trailer saying â€œ$15 charge for returning a dirty trailer â€œsandy S.
El cliente no dejó un comentario.Brian B.
Of all the U-Haul places in Truro and the surrounding area we could go we always go see Jeff he and his staff are very friendly. We know that we can go there and be treated right.amy A.
El cliente no dejó un comentario.Douglas L.
Very friendly, informative and knowledgeable. Reserved on the phone and those staff were very friendly , informative and knowledgeable to. I would reccomend to anyone to use uhaul. The price is great and staff are so helping from being to end.David S.
Nothing. Great experiencemichael L.
El cliente no dejó un comentario.russell M.
At this particular location I don't thing there is anything to improve. I was made aware of everything involved with the rental, the person who served me went through everything, step by step, and explained everything very well. When I need another vehicle for moving I wil definitely choose this location.barry A.
This is the third time I have rented from this location and the service was outstanding. He explained everything to me including how to use the fuel saver feature which is something none of the other locations I rented from did. I would recommend this location to anyone.Robert L.
employee was very helpful,pleasant,nice personSheila C.
I got what i needed so the only thing i would suggest is maybe a bigger selection,otherwise all was great.craig N.
El cliente no dejó un comentario.Matthew B.
Extremely helpful management. A+. Good rental experience. Vehicle was feeling a bit old.christopher S.
Great service and very friendly and helpful! will use again and refer to any friends! Thanks so much!jin Y.
El cliente no dejó un comentario.jim R.
El cliente no dejó un comentario.cory P.
Nothing.jeff great guy .nice trailor.good price thanks PeterPETER C.