Customer Reviews for Central Motors
(U-Haul Neighborhood Dealer)

19 reviews

349 Turnpike Rd   Southborough, MA 01772

(508) 925-7970

Office Hours

  • Mon-Fri: 9:30 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(508) 925-7970

349 Turnpike Rd
Southborough, MA 01772

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Nicole Mastrapasqua 
Rating:
1.0

The truck that was provided had a bad battery that caused TWO breakdows before UHaul roadside service finally had the battery replaced, costing me a great deal of time. None of the supplies I paid for were provided. I had to pick up using the UHaul app, and it was a nightmare. Freezing in cold New England weather with constant 25mph winds blowing, and the app refused to recognize me from a selfie, and insisted then that I then had to upload passport pictures, contact info, etc., again, all the while freezing to the point I could barely feel my fingers anymore. I eventually had to call Uhaul support to get approval so I could claim my rental. It was beyond ridiculous.

Donald Maddox 
Rating:
4.0

Customer did not leave a comment.

Alan Cave 
Rating:
5.0

Customer did not leave a comment.

john quirk 
Rating:
2.0

I had no idea this was a Uhaul place. When I went to look up the name I was unable to find it in my reservations. I also was not very sure where a good place to park was.

Andrea Olenchak 
Rating:
5.0

Customer did not leave a comment.

Teresa Shepard 
Rating:
4.0

Customer did not leave a comment.

ERIC RANSDEN 
Rating:
3.0

Customer did not leave a comment.

Bhaskar Bandyopadhyay 
Rating:
2.0

I originally reserved the truck to pick it up in Massachusetts and return it in Connecticut. I was told on the website that the original price was for keeping the truck for two days. I returned the truck within the two days, but was charged another $40 for “one extra day”! So, the original price was a lie, and it was only good for one day. I’ll reconsider using Uhaul next time.

Pooyan DoozandehMasooleh 
Rating:
5.0

Customer did not leave a comment.

Jeffery BROSEMER 
Rating:
5.0

Customer did not leave a comment.

Brian Kiernan 
Rating:
5.0

Customer did not leave a comment.

Mohsin Habib 
Rating:
2.0

Don't rent a truck with a damaged/Flat tire to a customer

KEVIN CELLA 
Rating:
5.0

We initially booked a Truck at UHaul's, Uptom Massachusetts facility but we received a call from the Upton facility 24 hours before we were do to pick up our vehicle telling us they did not have our truck and had transferred us to the Southboro location which was further away. Upton supposedly gave us extra miles in compensation. When we arrived at Southboro we discovered they did not have covers which we had paid for when booking through Upton. It would have been nice to have this information before hand, because we were on schedule to meet our Extra Help, leaving no time to go by some covers for our furniture. Fortunately do to the great care our Extra Help provided we sustained no damage. The issue with the covers was the fault of the Upton facility. We have no issue with Southboro.

Genevieve Bomes 
Rating:
5.0

Customer did not leave a comment.

Stephanie Butler 
Rating:
3.0

Have supplies.

Robert Belford 
Rating:
5.0

Very quick and easy to check in and check out.

Ronald Burke 
Rating:
5.0

Michael and Elliott gave us great customer service. Also, the vehicle was spotless. Highly recommend Central Motors.

Hewitt Heiserman 
Rating:
5.0

Customer did not leave a comment.

MICHAEL LOMBARDO 
No reviews have been submitted for this location.

Additional Services at this Location

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