Was charged an extra day because I dropped off the rental at this location but the system wanted me to drop off at another location when dropping off after hours. My paper receipt and email conformation both said this location. The phone number listed on the receipt does not work. It just loops saying the number cannot be reached. Terrible.Ruben B.
Customer Reviews for Cellfie
(Distribuidor de U-Haul del vecindario)
Gainesville, GA 30501
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 11 a. m. - 5 p. m.
- Dom.: 11 a. m. - 3 p. m.
- 5/29/2022 - 8/24/2022: cerrado
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The online pick-up process is a total disaster. Spent nearly 2.5 hours on the phone or on-line trying to get the code so I could get the key. Not only was the pick-up location changed between the time of the reservation and the day of pick up, but the Uhaul personnel were unable to help me resolve the problem. I must have spoken to 5 or 6 different people on Saturday, March 12 in an effort to resolve the problem. Just plain awful.rick K.
This does not look like a legitimate business. This was not the location we chose. Somehow our res was switched from our original choice. We planned to pick up our rental at 9am with a face to face employee but this place was not even open at 10:30am when we were finally able to get into the vehicle.Richard G.
El cliente no dejó un comentario.robert G.
El cliente no dejó un comentario.CHARLES D.
Not sure why this location has low rating. I had no issues. I was in and out quickly during the checkout process. Billing had no surprises.Brian M.
Maybe actually put the key in the lock box so I don't have to sit there for an hour waiting on someone to come cut a new key. Also, providing the equipment that the customer reserved and paid for is pretty ideal.Erika F.
Stop using this locationjohn E.
Didn't like how the truck tanned and the brakes were worn out.Laura R.