Great courteous service.. will recommend them and use them them if I need a truck again…
Gale J
Customer Reviews for Celebrations Of Southern Indiana
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you!
JUSTIN LDolly was ok
Henry BThey were very friendly, one of the most friendly uhaul dealers I have dealt with.
Betty WGreat customer service 👏
Michael CI had some trouble with the check in and finding the truck at first, but it wasn't too bad. The app could have been easier to work through.
Adam BDidn't get my cash deposit back. I was told I would get it back from U-Haul and haven't got a reply.Im a little uneasy about having money out without compensation. Thank you
shawn bGreat service
JEFFREY BBe ope for questions.
HEATHER COnly dropped off here and it was after hours the pick up place was horrible.
ronnie pUhaul switched my pickup site to one farther away than the one I signed up for. This added $15-20 to my bill at .99 a mile.
Francis AThe self pickup procedure is extremely frustrating. The local location was closed, but a representative from Celebrations worked with me over the phone to get my credit card approved and complete the self pickup for the truck. The review is only based on the help I received from the Celebrations representative. The UHAUL on-line procedure was extremely difficult and I wouldn't recommend picking up a truck with that option to anyone.
Ross TFinal charges were were way beyond what I anticipated!! I won’t be using U Haul any more
Patricia CU-Haul gets the job done….
KENNETH SExcellent service!
JEFFREY PFree margaritas 😁
Greta SThe UHaul was dirty and muddy in the cab, the check engine light was on, and the handle was broke off of the driver's side window. I was charged a $25 cleaning fee and when I spoke to the location I was told to call 1-800 UHaul for a refund. The location in Bedford had no rentals available resulting in having to pay for an additional 15 miles. Therefore, to rent a dirty truck to drive under 10 miles cost me almost $100! I will be renting a trailer and hauling it with my SUV next time or locating a different vendor other than UHAUL.
Lori BWell the tire went flat had to wait over an hour but besides that it was good
Kristi JAnswer the phone
David GOutstanding Customer!Will Be Returning.
Patricia RTracy is a gem! I've rented from her three times in three weeks and she's been excellent. Also, Cheryl (I believe may be her name) and Monica are great to deal with. All very professional and NICE people!
MARK RWe reserved truck in Orleans, In. No truck available. Had to drive to different town and back track, to get a Truck!!! I spoke with the Orleans location the day before!! After loading the truck had a flat tire!! Took back to be aired up!!
Beverly MNot well trained when problems arise also your app is the worst ever I will never rent U-Haul again!
Josh FThe GPS system did not work. The owner of this location was no help. They were closed on Saturday. The Regional office in Indianapolis were extremely rude and unprofessional.
Thomas LEasy return. Internet return was diwn, but staff supported me. Thanks
Daryl PHad a little difficulty getting my email receipt after turning the trailer in. For some reason it did not show up in my email. The customer representative did not give up and made a call to get my receipt. Great staff at this location.
Zane B