Customer Reviews for Highway 47 Rentals LLC
(U-Haul Neighborhood Dealer)

1,284 reviews

3611 Hwy 47   Rhinelander, WI 54501

(715) 628-2174

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: 8 am–12 pm
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(715) 628-2174

3611 Hwy 47
Rhinelander, WI 54501

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: 8 am–12 pm
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The people who run this location are professional and very nice too. They were recommended to me by my brother in law.

William Gibson 
Rating:
5.0

The staff was very nice! The facility and truck were clean and ready to go. We will be back again for sure!

Travis Foderaro 
Rating:
5.0

Customer did not leave a comment.

Thomas Moore 
Rating:
5.0

Customer did not leave a comment.

jeffrey grant 
Rating:
5.0

Excellent customer service!!!!

John Stahl 
Rating:
5.0

Hwy 47 U-Haul has always been there when I needed to rent a trailer, including finding 1 when she didn't have one. I will always go to them when equipment is needed.

James Buttney 
Rating:
4.0

Customer did not leave a comment.

George Dalbec 
Rating:
5.0

Service was friendly and prompt. Trucks were clean and ready to go. Through all the dealers I've been to this is definitely number 1.

Christopher Gardner 
Rating:
5.0

Excellent trailer rental experience! The manager and assistant were very courteous, knowledgeable, and took the time to throughly check the hookup. The assistant noticed my connector plug had corrosion and he quickly addressed the problem. I highly recommend this location!!

William Brocker IV 
Rating:
3.0

This location was close to me, and I made an initial reservation to reserve the truck over the phone on Friday as they were not going to have a customer rep available on Saturday. We made a tentative reservation for for 3pm, only because I was assured that I could change the time online once I figured out a better time. Unfortunately, I was unable to change the time. I am happy to provide the screen shots. I called the corporate number, and they were also unable (or unwilling) to change it for me. The only way I could get the time frame I needed was to extend the truck... I was forced to pay extra fees, an extra day and additional safe mover changer. This ended up being way more complicated, stressful and more expensive than originally hoped. I thought I was getting a deal and ended up paying way more for the hassle of being unable to simply change my original time. Additionally, no one was available to assist me with this error as they close early and would not have someone available this particular Saturday. I called the local uhaul and they said corporate should have been able to override or assist me with the time change. I had to fly out to DC for a work meeting so once I called back, I was told if I talked to someone in person, they would have been able to correct this error and the excess changes. But again, no one was available in person. And corporate was no help. I've not had the best experience with this mobile/online reservation system. I use uhaul for most of my long-distance moves, so I'm extremely disappointed in this latest experience; the unwillingness of corporate to assist or override the time change and the local office for saying I could change the time online, but in fact would not be able to. This made my move very stressful down to the last minutes.

Eva Soria 
Rating:
5.0

Customer did not leave a comment.

Austin McGowan 
Rating:
5.0

Customer did not leave a comment.

James Buttney 
Rating:
5.0

Customer did not leave a comment.

Joseph Jennik 
Rating:
5.0

Customer did not leave a comment.

JACKSON MITTELSTEADT 
Rating:
2.0

App wouldn’t work at the location… made checkout difficult

Charles Rosien 
Rating:
5.0

Great drop off location, open and easy to access.

Jeanne Schneider 
Rating:
5.0

Very nice people. Had it ready for me. Quick and smooth transaction.

Greg Kinzel 
Rating:
5.0

Customer did not leave a comment.

Dominic Littleton 
Rating:
5.0

Great staff and very clean lot and building.

Ben Carpenter 
Rating:
5.0

Always great friendly service!

Austin McGowan 
Rating:
5.0

Excellent friendly service here, always recommend!

Austin McGowan 
Rating:
5.0

Sherry and her crew have always taken great care of the needs of NORTHWOODS DELIVERY, and she is my go to U-Haul store in Rhinelander.

James Buttney 
Rating:
5.0

Customer did not leave a comment.

Gazmend Fetoja 
Rating:
3.0

The racket straps need to be serviced on the car hauler

Bill Street 
Rating:
5.0

Customer did not leave a comment.

KEATON GILMAN 
Rating:
5.0

The lady at the office was extremely nice and helpful.

brian bruskiewicz 
Rating:
5.0

Customer did not leave a comment.

jeffrey grant 
Rating:
5.0

Customer did not leave a comment.

jinny genske 
Rating:
5.0

Customer did not leave a comment.

Paul Mitchell 
Rating:
5.0

Customer did not leave a comment.

mike mehme 
Rating:
4.0

Customer did not leave a comment.

Jeff Otto 
Rating:
5.0

Customer did not leave a comment.

Gary Hacker 
Rating:
5.0

This affiliate has always been there for us. They run a great service.

James Buttney 
Rating:
5.0

Customer did not leave a comment.

John Stratte 
Rating:
5.0

The owner was very helpful. It was late in the day, right before Thanksgiving. My personal utility trailer had broken down, and I needed to rent a uhaul to complete my travel. We are very grateful to the owners for all their help.

Merlin Monson 
Rating:
5.0

Great customer service only location in town I go to

KEATON GILMAN 
Rating:
5.0

Customer did not leave a comment.

charles Bennett 
Rating:
4.0

Customer did not leave a comment.

Eric Paradis 
Rating:
5.0

Customer did not leave a comment.

kurt bonigut 
Rating:
5.0

I cannot say enough good things about Sherri. She patiently worked with me through several schedule changes and helped me pick out the perfect vehicle for my move. She was reassuring to me during this tumultuous time in my life, it was like working with a favorite aunt! The facility is in a good location for easy in and out, and the vehicles are really clean and well maintained. Thank you for being there for me!

shannon beth 
Rating:
5.0

Customer did not leave a comment.

Linda Bosler 
Rating:
5.0

Everything was perfect & very very reasonable prices

jackie gable 
Rating:
5.0

Great service!

Dean Bell 
Rating:
5.0

Experience was professional. Equipment met my needs, was clean and ready to go at agreed upon time.

Ronald Cortte 
Rating:
5.0

Customer did not leave a comment.

Mike Ell 
Rating:
5.0

The woman who helped us was wonderful. Told us what we could have done differently next time when a trailer is in poor condition at pickup. Was helpful with our concern and issues. We also were told how to ensure we could get our photos uploaded to uhaul if not given a link online by the rental location.

Ashley Schmidt 
Rating:
5.0

Customer did not leave a comment.

Robert Kiesling 
Rating:
5.0

The nice woman was very helpful and made it real easy..She even hooked and unhooked the trailer 👍

andrew turner 
Rating:
5.0

No improvement would be necessary

Larry Greves 
Rating:
5.0

Customer did not leave a comment.

Paul Pellicori 
Rating:
5.0

Customer did not leave a comment.

Austin wadzinski 
Rating:
5.0

The people were very helpful and made sure that the trailer would meet my needs. Check in and check out we're both handled efficiently.

Kevin Magee 
Rating:
5.0

Customer did not leave a comment.

CHARLES GARNIER 
Rating:
5.0

Customer did not leave a comment.

Kevin Dervetski 
Rating:
5.0

Very helpful!

John Reid 
Rating:
5.0

Customer did not leave a comment.

Robert Kiesling 
Rating:
5.0

Very pleased overall.

Larry J Erickson 
Rating:
5.0

Customer did not leave a comment.

Joseph Gitter 
Rating:
5.0

Customer did not leave a comment.

Libi luce 
Rating:
5.0

Everything was wonderful...could not ask for better service

Stuart Gierach 
Rating:
5.0

The customer service at this location was fantastic!!!

Tammy Harker 
Rating:
5.0

I had rented from a different location but had to drop off at this one as the tire developed a split.

James Pueschner 
Rating:
4.0

Customer did not leave a comment.

Carl Eggebrecht 
Rating:
5.0

Customer did not leave a comment.

terry ingel 
Rating:
5.0

Customer did not leave a comment.

Ron Kremm 
Rating:
5.0

Customer did not leave a comment.

Michael Brown 
Rating:
5.0

Customer did not leave a comment.

William Penca 
Rating:
5.0

Very happy

Scott Meitus 
Rating:
5.0

Mark and Sherri were great people to do business with and would highly recommend them to others!!!

george crabtree 
Rating:
5.0

Customer did not leave a comment.

Mike Hess 
Rating:
5.0

Perfect experience. Couldn't ask for better!

Randall Borglin 
Rating:
5.0

Customer did not leave a comment.

Alan Mancl Pattydalka 
Rating:
5.0

Customer did not leave a comment.

brian retzlaff 
Rating:
5.0

Customer did not leave a comment.

Edward Krippes 
Rating:
5.0

Customer did not leave a comment.

Christopher Hodges 
Rating:
5.0

Customer did not leave a comment.

Emily Hunter 
Rating:
5.0

Very efficient and helpful owners

John Olson 
Rating:
5.0

The crank for the tongue support was not lubed up...low oil.

Mark Mc Cain 
Rating:
4.0

Customer did not leave a comment.

Tracey Scharp 
Rating:
5.0

Customer did not leave a comment.

Thomas Kowalsky 
Rating:
5.0

Customer did not leave a comment.

Paul Witt 
Rating:
5.0

The gentleman that helped me was very insightful I will rent from him again as a need accrues Is there any discount for being a repeat customer Thanks Paul

Paul Starck 
Rating:
5.0

Customer did not leave a comment.

Raymond Deal 
Rating:
3.0

Customer did not leave a comment.

Daniel Cassity 
Rating:
5.0

Smooth drop off. Large lot

James Colasacco 
Rating:
5.0

Customer did not leave a comment.

Brian Cooper 
Rating:
5.0

I can not think anything it was a perfect vist

Harry thurin 
Rating:
5.0

These people are great and very informative, I will not rent a U-Haul anywhere else except here, very nice people, I can't say enough good things about them, absolutely fantastic

STEVE REBISCH 
Rating:
5.0

Customer did not leave a comment.

Jay Nickerson 
Rating:
5.0

Customer did not leave a comment.

Andy Kress 
Rating:
5.0

Customer did not leave a comment.

Lisa Tyda 
Rating:
5.0

Customer did not leave a comment.

Clarissa Roberts 
Rating:
4.0

Very accommodating and professional.

Steven Decker 
Rating:
5.0

Customer did not leave a comment.

Sandy Adler 
Rating:
4.0

Customer did not leave a comment.

Erin Robbins 
Rating:
4.0

Location was roomy which was helpful when getting a 26ft Uhaul. The online pickup and drop off glitches a lot though and was pretty frustrating.

Steven Jopek 
Rating:
3.0

Customer did not leave a comment.

Cindy Stuhmer 
Rating:
5.0

Great service from great people

STEVE REBISCH 
Rating:
5.0

Nothing. We were rerouted x2 for truck pick up location. Both times were very smooth transitions. Thank you!

Robert Godersky 
Rating:
5.0

Customer did not leave a comment.

Glen Aldrich 
No reviews have been submitted for this location.

Additional Services at this Location

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