The people who run this location are professional and very nice too. They were recommended to me by my brother in law.
William Gibson
Customer Reviews for Highway 47 Rentals LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff was very nice! The facility and truck were clean and ready to go. We will be back again for sure!
Travis FoderaroExcellent customer service!!!!
John StahlHwy 47 U-Haul has always been there when I needed to rent a trailer, including finding 1 when she didn't have one. I will always go to them when equipment is needed.
James ButtneyService was friendly and prompt. Trucks were clean and ready to go. Through all the dealers I've been to this is definitely number 1.
Christopher GardnerExcellent trailer rental experience! The manager and assistant were very courteous, knowledgeable, and took the time to throughly check the hookup. The assistant noticed my connector plug had corrosion and he quickly addressed the problem. I highly recommend this location!!
William Brocker IVThis location was close to me, and I made an initial reservation to reserve the truck over the phone on Friday as they were not going to have a customer rep available on Saturday. We made a tentative reservation for for 3pm, only because I was assured that I could change the time online once I figured out a better time. Unfortunately, I was unable to change the time. I am happy to provide the screen shots. I called the corporate number, and they were also unable (or unwilling) to change it for me. The only way I could get the time frame I needed was to extend the truck... I was forced to pay extra fees, an extra day and additional safe mover changer. This ended up being way more complicated, stressful and more expensive than originally hoped. I thought I was getting a deal and ended up paying way more for the hassle of being unable to simply change my original time. Additionally, no one was available to assist me with this error as they close early and would not have someone available this particular Saturday. I called the local uhaul and they said corporate should have been able to override or assist me with the time change. I had to fly out to DC for a work meeting so once I called back, I was told if I talked to someone in person, they would have been able to correct this error and the excess changes. But again, no one was available in person. And corporate was no help. I've not had the best experience with this mobile/online reservation system. I use uhaul for most of my long-distance moves, so I'm extremely disappointed in this latest experience; the unwillingness of corporate to assist or override the time change and the local office for saying I could change the time online, but in fact would not be able to. This made my move very stressful down to the last minutes.
Eva SoriaApp wouldn’t work at the location… made checkout difficult
Charles RosienGreat drop off location, open and easy to access.
Jeanne SchneiderVery nice people. Had it ready for me. Quick and smooth transaction.
Greg KinzelGreat staff and very clean lot and building.
Ben CarpenterAlways great friendly service!
Austin McGowanExcellent friendly service here, always recommend!
Austin McGowanSherry and her crew have always taken great care of the needs of NORTHWOODS DELIVERY, and she is my go to U-Haul store in Rhinelander.
James ButtneyThe racket straps need to be serviced on the car hauler
Bill StreetThe lady at the office was extremely nice and helpful.
brian bruskiewiczThis affiliate has always been there for us. They run a great service.
James ButtneyThe owner was very helpful. It was late in the day, right before Thanksgiving. My personal utility trailer had broken down, and I needed to rent a uhaul to complete my travel. We are very grateful to the owners for all their help.
Merlin MonsonGreat customer service only location in town I go to
KEATON GILMANI cannot say enough good things about Sherri. She patiently worked with me through several schedule changes and helped me pick out the perfect vehicle for my move. She was reassuring to me during this tumultuous time in my life, it was like working with a favorite aunt! The facility is in a good location for easy in and out, and the vehicles are really clean and well maintained. Thank you for being there for me!
shannon bethEverything was perfect & very very reasonable prices
jackie gableGreat service!
Dean BellExperience was professional. Equipment met my needs, was clean and ready to go at agreed upon time.
Ronald CortteThe woman who helped us was wonderful. Told us what we could have done differently next time when a trailer is in poor condition at pickup. Was helpful with our concern and issues. We also were told how to ensure we could get our photos uploaded to uhaul if not given a link online by the rental location.
Ashley SchmidtThe nice woman was very helpful and made it real easy..She even hooked and unhooked the trailer 👍
andrew turnerNo improvement would be necessary
Larry GrevesThe people were very helpful and made sure that the trailer would meet my needs. Check in and check out we're both handled efficiently.
Kevin MageeVery helpful!
John ReidVery pleased overall.
Larry J EricksonEverything was wonderful...could not ask for better service
Stuart GierachThe customer service at this location was fantastic!!!
Tammy HarkerI had rented from a different location but had to drop off at this one as the tire developed a split.
James PueschnerVery happy
Scott MeitusMark and Sherri were great people to do business with and would highly recommend them to others!!!
george crabtreePerfect experience. Couldn't ask for better!
Randall BorglinVery efficient and helpful owners
John OlsonThe crank for the tongue support was not lubed up...low oil.
Mark Mc CainThe gentleman that helped me was very insightful I will rent from him again as a need accrues Is there any discount for being a repeat customer Thanks Paul
Paul StarckSmooth drop off. Large lot
James ColasaccoI can not think anything it was a perfect vist
Harry thurinThese people are great and very informative, I will not rent a U-Haul anywhere else except here, very nice people, I can't say enough good things about them, absolutely fantastic
STEVE REBISCHVery accommodating and professional.
Steven DeckerLocation was roomy which was helpful when getting a 26ft Uhaul. The online pickup and drop off glitches a lot though and was pretty frustrating.
Steven JopekGreat service from great people
STEVE REBISCHNothing. We were rerouted x2 for truck pick up location. Both times were very smooth transitions. Thank you!
Robert Godersky