Comentarios de los clientes para CBS Construction Inc

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de CBS Construction Inc

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WILFREDCHARLES T.
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El cliente no dejó un comentario.

andy B.
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El cliente no dejó un comentario.

Ian K.
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CBS Construction was flexible and in extending our return date due to delays that were beyond our control. The knowledge, support and professionalism were by far no less than outstanding. If I'm back in Virginia Beach and I ever need a U-haul again, CBS Construction is where I will go.

Wyatt M.
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El cliente no dejó un comentario.

Robby R.
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I love this U-haul rental location. The lady who runs it is so nice and helpful. I rent from several uhaul locations throughout the city and this location is my favorite by far!

JOSEPHPATRICK J.
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El cliente no dejó un comentario.

KIM M.
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El cliente no dejó un comentario.

glen H.
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When I returned the truck at 3:45 pm their was no one there. That was surprising since I was told that I had to have the truck back by 4:15.

abigail F.
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El cliente no dejó un comentario.

Joseph B.
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uhaul claims ac works fine the next day. that's interesting because i had no a/c my entire rent and my cats suffered as a result. totally shameful

thomas I.
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El cliente no dejó un comentario.

DEEDRANRACHELLE T.
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El cliente no dejó un comentario.

Janet W.
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TRuck itself was clean but smelled horribly of cigarette smoke! Had to drive with the windows down. You need to offer a non-smoking truck or just restrict smoking in your trucks entirely!

Robert S.
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Nothing. Very smooth experience.

James F.
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Would highly recommend this location. Brenda was very helpful and professional.

James M.
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El cliente no dejó un comentario.

Jon C.
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El cliente no dejó un comentario.

Daniel W.
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El cliente no dejó un comentario.

Deborah J.
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the service was so outstanding that you need to do nothing else

Clinton V.
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El cliente no dejó un comentario.

michael S.
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El cliente no dejó un comentario.

JADELARISSA G.
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El cliente no dejó un comentario.

Bethany M.
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Staff was so friendly and helpful, would recommend!!

George A.
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El cliente no dejó un comentario.

Luis R.
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El cliente no dejó un comentario.

Zachary S.
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This was by far the easiest rental I have had before. I was able to pick up the truck within 10 minutes and was on the road within 15 minutes.

MATTHEWDEANE H.
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El cliente no dejó un comentario.

Benjamin J.
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Scott is awesome at what he does and exemplifies great customer service

ANNETTEKIMBERLY B.
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El cliente no dejó un comentario.

KATHRYN M.
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The signage is poor.

katherine R.
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El cliente no dejó un comentario.

jennifer D.
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During Covid and when u make a online reservation and u tell them u have a compromised immune system and I cannot be in a location. It was set up in my name Mario figueroa and only was supposed to add Jennifer Dahn as a driver so her name would be on contract and navy would reimburse. Which I spent over a hour in the location . Also why I was handling because my son and daughter in-law had to sign a contract not to be in public and again she had to because the pick up location cancelled the original contract instead of modifying it. Which tied up $690 on their navy bank card and then she'll put another $600 on the new two contacts. Then truck was nasty inside cab, can't see out window. As I pulling out of location she runs out to put a yellow inspection sticker on. Then as we fill up get on higher made it as far as Delaware when the transmission and ac issues started. After that we where stuck in New Jersey and I said I'm not waiting three hours on the heat for any resolution. We drove truck at the 40 mph thru New Jersey, New York and Connecticut. We dropped trailer off because we saw we only had three days on that but five days on the truck. So we unloaded car and dropped trailer and then came back to meet movers after we delayed them 7 times the day before to today. And still have to be 45 minutes away to bobs furniture ware house by 10 am make it back and then fly back out to Chicago by 1 and the airport is 1 1/2 hrs away. And one road service you sent . Didn't even want to come. He said there was nothing he can do and he worked a 12- or 24 hr shift. So u guys called another company and he did come out but he was loaded with three USPS vehicle. He did inspect truck verified the transmission fluid was burnt and sounds like blend door vacuum or electrical might be stuck in half way mode. He explained he would contact you and let u know of concerns and now I'm sitting on the phone with u guys for the last 4 hrs and still not anywhere on replacement or etc.

Charles L.
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El cliente no dejó un comentario.

ROSELLAFRANCISCO S.
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El cliente no dejó un comentario.

LAURAELLEN W.
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went to various locations and they were unable to assist me and also got upset that i was unable to wear a face mask due to medical reasons. the location i went to on virginia beach blvd was friendly and very helpful.

JADELARISSA G.
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This is my 2nd (possibly 3rd) time renting from this location. Both times Brenda was pleasant, polite and wonderful to work with. She has always been a great help.

Carolyn B.
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Great people to deal with!

Steven S.
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Brenda had great customer service at her location.

Andre J.
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Very professional and courteous!

TROYLEE C.
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Very nice staff both times we've used this location. I would definitely recommend them. Clean vehicles and great customer service

BRIANROBERT C.
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Staff was great

Susan P.
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We headed over during regular hours so I wouldnt have to do return on the phone. The process on the phone is time consuming. So I was a bit frustrated. Otherwise location good and space to park the truck

David T.
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El cliente no dejó un comentario.

Frederick W.
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El cliente no dejó un comentario.

Michael J.
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Improve mobile check in. Much slower than in-person check in. Ask for phone numbers of references and call beforehand to save time. Very frustrating to have to wait 20 minutes or longer.

Cornelius R.
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Very friendly and helpful. Despite computer system challenges (Uhaul, not the location) I was on my way quickly.

Dominique H.
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The truck was dirty upon pick up. Ms. Brenda didn't mention there was no “availability” for a 24 hour rental like I usually do and did not confirm drop off time when I picked up. So while shocked and asking questions when she called the next morning I was equally shocked when she hung up on me! A man called back a second later and apologized but that was extremely rude and unprofessional. When I arrived back to drop off the truck she hid in the office and the gentleman that checked me out was equally rude. insinuating I was asking for a discount while questioning my bill. Worst uhal experience ever. While uhal has become synonymous with moving I have noticed there are other companies that do the same job with better service even if the price is more.

Joyce A.
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El cliente no dejó un comentario.

Carmen E.
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I turned the vehicle in on 5.21.20 at 4 PM EST. The Uhaul attendant instructed me where to park the cargo van and to place the key in the orange overnight box. I received an email today, 5.22.20 advising that I had not returned the unit. I called the number on the email and was advised to call the local office. I was informed by the local office that the vehicle hadn't been checked in. I received another email from Uhaul stating I returned the vehicle this morning at 8 AM EST. The other discrepancy is the mileage that was used. I estimated 25 miles for the trip and turned the truck in with only 20 miles used. This was not adjusted based on the receipt received.

Kyle O.
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El cliente no dejó un comentario.

Jessica T.
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Customer service was amazing thank you so much.

Rita B.
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El cliente no dejó un comentario.

Heather S.
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El cliente no dejó un comentario.

William N.
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Friendly professional representative a pleasure.

Shaun F.
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Great experience! Easy and fast.

Alan S.
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They made me go inside to get the keys. Other than that very nice place and good location. Very personable as well.

Jason J.
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Everything was great

nancy C.
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I love this location! I have use their trucks many times. It is a mom-and-pop operation and they are very friendly, courteous, cheerful and kind. I have used other U-Haul locations around the city but this one by far exceeds my expectations.

Daniel C.
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El cliente no dejó un comentario.

William W.
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Great location very helpful m.

javier C.
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El cliente no dejó un comentario.

Rayanne S.
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I appreciate the assistance of the staff. I was worried about my uhaul reservation due to Covid-19 and called about 5 times the week prior because I was worried, and they assured me of my reservation. They were understanding and relatable. Thankyou to the nice lady in the office and the nice gentleman that walked me to my van. :)

Kristopher N.
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El cliente no dejó un comentario.

robert W.
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El cliente no dejó un comentario.

brett J.
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Great experience with my UHAUL Truck Rental! Brenda was so helpful that she agreed to wait for me until I arrived to pick it up! Thank you for giving great customer service! Moving is always stressful but she made it better......I will always rent from you!

Ernest P.
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Lady was awesome working there! I hope she continues to stay and greet me with her service!

Brandon W.
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El cliente no dejó un comentario.

Catherine H.
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El cliente no dejó un comentario.

Travis D.
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Brenda and Scott are the best!!

Michael C.
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All the staff that we came in contact with was very helpful courteous and very polite… I don't think you could ask for any more than that. U-HALL it was a job well done on both ends.????

lorrie B.
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El cliente no dejó un comentario.

Achraf E.
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Thank you

Laurie F.
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Scott and Brenda always do a wonderful job.

Ryan D.
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El cliente no dejó un comentario.

Willis T.
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Scot was great and very helpful, everyone should use this location.

ANDREW V.
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El cliente no dejó un comentario.

Steven F.
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El cliente no dejó un comentario.

joseph S.
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Nothing..this is one of the top run in the area...we use it often..as a school we need reliability and accessibility..folks are extremely friendly and helpful

Tylisa N.
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The vehicle was not clean when I received it.

jennie C.
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I only rent from these fine folks. Never disappointed and they are very professional.

JESSICA K.
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Nothing! Everything was perfect!

Katherine B.
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The gentleman lost our keys which made us late for our movers. Almost a hour it took for him to find them and it threw off our whole day.

Leanne T.
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This location is very small and difficult to find which is unfortunate because it's off of a busy road. Scott was great and very helpful!! But if there were better advertisement for the place it would make it much less stressful to rent/return trucks to. It's difficult to do a u-turn in a 15ft truck towing another car so knowing exactly where to turn into is important! But working with Scott definitely made up for it and I would recommend this place to a friend.

Tania K.
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El cliente no dejó un comentario.

Michael H.
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It was hard to find and parking was an adventure all of it's own due to it being a shared parking with a busy restaurant.

Mark G.
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El cliente no dejó un comentario.

Shreece W.
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El cliente no dejó un comentario.

jason C.
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Excellent service and friendly staff

Mary W.
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El cliente no dejó un comentario.

lisa F.
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El cliente no dejó un comentario.

Willie V.
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No improvements necessary! Amazing customer service and professionalism. Truck was clean.

Brian W.
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El cliente no dejó un comentario.

Kenneth K.
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Not sure if it's UHAUL policy but a full tank upon renting would be more convenient

Larry D.
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Nothing continue being great !!! Awesome customer service ??

Kathleen W.
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Keep the woman who works in the office - great service. Good detailed explanation of everything. Wish there had been a CD player in the can

rick J.
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El cliente no dejó un comentario.

Henry N.
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Great team here at this location. Wonderful experience.

Brianna P.
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The office looked and seemed very disorganized, however; the customer service we received was beyond Excellent! I can't remember his name but he had a beard and was working this Past Sunday morning. He managed the chaos of everyone showing up at the same time really well and tried to give every customer excellent service. I also work in customer service and loved how he handled himself and solved one customers complaint of having to wait while he checked everyone in. He gently asked us if he could please hook up her trailer and finish getting her all set up before starting our Rental. I would have done the same thing in his situation.

lorin N.
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El cliente no dejó un comentario.

janet A.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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