Customer Reviews for Causeway Marathon
(U-Haul Neighborhood Dealer)

432 comentarios

2829 US Hwy 301 S   Riverview, FL 33578

(813) 964-7130

Horarios de la ubicación

  • Lun. - dom.: 12:30 a. m. - 11:30 p. m.

Servicios en esta ubicación:

Contáctanos

(813) 964-7130

2829 US Hwy 301 S
Riverview, FL 33578

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 12:30 a. m. - 11:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

abigail N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle F. 
Clasificación:
1.0

The guy at the counter that helped me was very rude and not helpful at all. Didn't speak much English either. I also didn't receive a receipt or anything. I only used 5 miles on the cargo van and was over charged. Very disappointed.

Savanna M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natalia A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ashley C. 
Clasificación:
1.0

I am writing to express my disappointment with the truck I rented. I picked it up and the gas tank was 2 miles to empty. Also, the back of the truck was very filthy and there was pieces of garbages scattered throughout. In addition I was supposed to have a dolly/equipment that was not included. All in all the service and experience was abysmal. I will not be choosing U-Haul again.

Anne P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darryl H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Deland I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica M. 
Clasificación:
2.0

The owners of the store didn't DISCLOSE all of the hidden fees this location charges for a uhaul...

brandon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan R. 
Clasificación:
3.0

The truck was full of ants on the passenger side.

Armando A. 
Clasificación:
5.0

El cliente no dejó un comentario.

AHMAD A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Amanda R. 
Clasificación:
1.0

Very rude

Derrica P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Veronica K. 
Clasificación:
2.0

Customer service and unable to understand

Phillip S. 
Clasificación:
1.0

Truck was dirty… orange and blue substance all over back of truck. Moving blankets were demolished. Additionally, truck was very slippery.

Joseph L. 
Clasificación:
4.0

El cliente no dejó un comentario.

kevin T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Yesenia R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Aleesa H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ABDELKADER O. 
Clasificación:
5.0

El cliente no dejó un comentario.

frank W. 
Clasificación:
1.0

Horrible customer service. Rental was not clean and they expected me to return the rental full of gas when that's not how I received it.

Evelyn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eduard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEX R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Susan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Xavon P. 
Clasificación:
1.0

The guy who works there on a Sunday has poor customer service.

Rasean R. 
Clasificación:
5.0

Excellent service

Fabian B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Kirsten K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Raul G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sheila M. 
Clasificación:
3.0

Dirty vehicles; unsanitary Charges for fuel when the tank was filled back to correct level

Erwin T. 
Clasificación:
5.0

Great service and nice guys.

QUADARYL W. 
Clasificación:
2.0

The truck was garbage smelled like EXTREME BODY ODER in the cab. The box smelled like rotten meat/food like someone used it as a trash truck. And the passenger side door didn't open at all.

Dwayne L. 
Clasificación:
1.0

I was overcharged by furniture blankets and mileage. I should have been given six blankets. I was given not one, I was charged for all six. I put 31 miles on the rental. I was charged 50 miles at $1.19 per mile. I tried to show my pictures of the beginning and ending mileages, they didn't even care. The customer service was rude and very unprofessional. When I said I would dispute the bill, the store employee said go dispute. And had no more acknowledgment with me. This is a sorry excuse for a rental pick up place. Corner of HWY 301 & Causeway blvd. Riverview Fl. ( Marathon gas station).

carl M. 
Clasificación:
1.0

super rude attendant, treated me badly and was extremely ignorant with me. i would honestly take uhall out of that place because we all know how uhall is a respectable company. i will never use the uhall in that place again and i will tell everyone i know to do the same.

Romerito C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jhoval L. 
Clasificación:
1.0

Was charged too much for the rental. Was charged an "environmental fee" with no explanation. Very poor customer service.

CORY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

youssef M. 
Clasificación:
5.0

Nothing, the tenant of the store ran it well and smoothly.

Janely G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jose S. 
Clasificación:
5.0

El cliente no dejó un comentario.

abdul hadi A. 
Clasificación:
5.0

El cliente no dejó un comentario.

VALERIE L. 
Clasificación:
4.0

Due to having USAA coverage we never opt for the insurance (14.00). Today we used a 10ft truck for a whole 6 miles and was charged a refueling fee and they optioned us into the insurance even though we selected no! I'm fine with paying for services but not straight up taking advantage of!

Michael K. 
Clasificación:
5.0

Excellent service

ramy S. 
Clasificación:
5.0

Good customer service

MAKSUDHUSEN I. 
Clasificación:
1.0

El cliente no dejó un comentario.

juan G. 
Clasificación:
3.0

Was expecting the usual.. they are ok'd, beat up and not sparkling clean, the bed of the truck was extremely sticky.

Kari P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

mariah R. 
Clasificación:
5.0

Nothing. I have been using you guys for decades and never had an issue

Darryl D. 
Clasificación:
5.0

Great customer service!

kyle M. 
Clasificación:
2.0

I used after hours drop off and while the location was convenient, there were few places to park the vehicles and no signage. When I went in to turn in the keys, the person said I couldn't drop the vehicle there. He tried to call his boss who he couldn't reach, he did eventually agree to accept the keys. It didn't give me a secure feeling, there was no drop box, no receipt, just a person behind the counter who at first said we couldn't drop off.

Bobbi H. 
Clasificación:
1.0

They lied told me to put the gas in that was in it when I picked it up I dropped truck off with more than that and was charged for extra gas

Deborah S. 
Clasificación:
3.0

El cliente no dejó un comentario.

frank A. 
Clasificación:
2.0

I was charged for an extra day for being 15 minutes late! I picked up the vehicle 10 minutes late. I find this unacceptable! I have rented from your company on many occasions in the past but that has ended as of this rental. I guess the conversation the owner was having with an person was more important then taking care of me!

Leo R. 
Clasificación:
1.0

Its too pricey for 4 hours of rental. 125$ for 4 hours is crazy.

Anurag D. 
Clasificación:
3.0

Horrible customer service on the chat line but clerk at the location was nice

Aries B. 
Clasificación:
4.0

If I didn't take pictures of the gas gauge and mileage before use then I would have been charged extra due to the incorrect information of the contract. Manager was very nice and handled the situation but I know for next time to double check contract so there isn't any problems for next time. Other than that, service was good

TIANNA B. 
Clasificación:
3.0

Agent was unable to locate my reservation. Agent was unfriendly Agent wasn't knowable

Natalee P. 
Clasificación:
3.0

Make sure to rent clean trucks instead of leaving trash all over in the cab

Jerry Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

azell L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tajae C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAM E. 
Clasificación:
5.0

Great service!

SANDRA C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alphonso R. 
Clasificación:
4.0

El cliente no dejó un comentario.

ADAM E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alphonso R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARELL W. 
Clasificación:
5.0

was Excellent service

ALFREDO B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clyde J. 
Clasificación:
5.0

Gracias

KEITH H. 
Clasificación:
5.0

I truly had an excellent experience, the lady who was working in that location(Suzan) she welcomed me with a sincere smile and checked me in quickly and explained the charges. Also the truck was clean. I will defiantly recommend this location. Gracias.

EDWARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ELIEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRISHA E. 
Clasificación:
2.0

The dolly I ordered was not there, the truck was not well maintained, the proprietor was not especially helpful and added several miles to the odometer reading.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SOO L. 
Clasificación:
5.0

Everything at this location was great. Attendant was very nice. Felt very welcoming, would definitely recommend to others.

MAGED M. 
Clasificación:
1.0

Have been to this location before and had a great experience came in on a Friday to rent a truck and there customer service rep did not know how to do it so we ended up not running a truck and list missed out on an ideal situation. Came back on Sunday rented the truck was told to return it by 11 went to return the truck by 11 again the representative did not know how to take the truck in and argue with me about returning the truck. I would not recommend that U-Haul for anyone or to anyone.

Craig S. 
Clasificación:
5.0

Great experience! Easy pick up and drop off.

Marta W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rogelio T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryland K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Patricia M. 
Clasificación:
4.0

Website and app are horrible, wasn't able to do check in on app at all (but it worked for return of truck) and tried to use website, got to the part where you approve pictures of the truck and the website froze up and wouldn't go any further. Tried to call U-Haul- there was 28 min wait for a representative. Since I already had the keys to the truck I just took it and left without completing check in as my reservation was only for 2 hrs. Please fix your app and website.

Helena A. 
Clasificación:
1.0

The uhaul was not cleaned and had an odor in it. Dirty socks and previous clients paperwork was left in the truck.

Latonya P. 
Clasificación:
3.0

At least have another worker at the gas station.. We had to wait everytime a customer came to the register to make a purchase

Ashley E. 
Clasificación:
5.0

El cliente no dejó un comentario.

fareed K. 
Clasificación:
1.0

Boxes were left in the back that I had to dispose of, gas was not filled up but I was told I had to refill it…. And the interior was filthy. Manager at site upon pick up was derogatory.

Montia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHERLAWRE F. 
Clasificación:
1.0

Truck was missing furniture dolly, location poorly lit in a questionable neighborhood. No drop box for keys, uhaul person wasn't on site. Overall terrible experiences considering this was not my first experience with uhaul.

Marcus E. 
Clasificación:
1.0

First person I spoke to was great. The second when I was returning was extremely rude and has a very condescending tone. I will never return to this store due to that.

Brandon S. 
Clasificación:
5.0

I didn't get the dolly I ordered

Marlon J. 
Clasificación:
4.0

Ensure availability before booking

Brett D. 
Clasificación:
2.0

Customer service at this location is horrible. They don't care about anything but money. There was trash in my truck when I picked it up and they didn't care, all they told me is that the truck had to be cleaned out when I turned it in! I will never use them again!!

Salane P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
3.0

The truck wasn't the cleanest, but the personnel was very friendly.

Twanda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
No se han enviado comentarios para esta ubicación.

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